Azazie User Reviews

Customer Experience

Positive experience74.0% of reviews
Neutral7.1% of reviews
Negative experience19.0% of reviews

~ Based on 269 written reviews from the US App Store.

What users say

Is Azazie Safe?

Azazie:Shop Bridesmaid Dresses appears safe based on user ratings. AppsHunter Safety Score for Azazie is 98/100.

This assessment is based on 29,278 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.9% of ratings point to a safe experience
1.0% of ratings suggest some concerns
1.1% of ratings point to a risky experience

~ Based on 29,278 App Store ratings for Azazie.

Is Azazie Legit?

Azazie:Shop Bridesmaid Dresses appears to be a legitimate app. AppsHunter Legitimacy Score for Azazie is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Mother of The Bride

I ordered 14 dresses from Azazie because I was looking for the perfect dress for my daughters wedding and honestly wasn’t sure if ordering online would work out. I was pleasantly surprised by the quality of the dresses the selection and especially the customer service.

I ended up keeping two dresses and the return process for the others was incredibly easy. My refunds were processed without any hassle which made the whole experience so much better.

If you are hesitating about ordering from Azazie because it’s an online company, I would definitely recommend giving them a try. I was very happy with my experience and would absolutely order from Azazie again.❤️
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Step mom of the Groom dress

I have to say I was scared about ordering online but the measurements and the material were perfect. The price was cheaper then my daughters dress. The whole experience was fantastic start to finish I got things on time. The dress was stunning and I’m not even kidding I’ve never in my whole life received that many compliments ever and people haven’t stopped talking about this dress. I’ve told so many ppl about Azazie now ! 1000% recommend !! Thank you for making this step mom of the groom feel pretty damn gorgeous !
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Dress Exchange

Beautiful dress!! Unfortunately the size was a bit small so I decided to return it and exchange for a size larger. Let me tell you! The customer service and return (UPS Store) was quick and easy! Take your return scan code, UPS store scanned it and my order number and out the door I went. As soon as the UPS store scanned my item, my money was credited to my Azazie account before I got to my vehicle. When I returned home, I was able to re-order my dress. Great experience!!
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Did not get my money back

When I started a return it asked me how I would like my money back (card or gift card) . I chose the full amount to my card option. However, I received all of it on a gift card and they said they can’t change it now. The only reason I had to return it so many times is because the sizing is inconsistent.
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Not functional

App is not displaying any images and regularly doesn’t work

Exceptional service

I ordered the incorrect size for my niece’s wedding. I was very pleased at how easy it was to perform a Happy Return to a local Staples store. I was immediately credited the full amount and able to order the correct size.

Dress orders

Such an easy site to use! The options are beautiful and limitless! Have ordered from them multiple times and have been disappointed!

Amazing!

Beautiful dress, great app in general. Would recommend!

Beautiful dress for my teen!

Metallic espresso AVELINA DRESS

Love the site

I love this site and the swatch came early.

Perfect Dress

The website was so easy and check out was a breeze!!!

Great customer service

My dress arrived and was too small. The customer service representative was calm and helpful throughout my spazz. She helped me cancel my order immediately and I was able to reorder. A customer curtesy was given to me for my shipping cost as well as a 10% discount. I’ll definitely use this company again.
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Try on

Try on dresses are rarely available. Otherwise, everything is good.

Nothing was in stock

All the dresses i wanted was out of stock

Easy to use, return, or exchange

So easy to use and find the dresses we need!!

App Functionality

I am loving Azazie itself, my only issue is with the app having some lag. Some times it’s easier to just use the website on a laptop.

worst service

worst customer service and they don’t know how to do anything

Phenomenal 10/10

I just purchased my FOURTH different bridesmaid dress from Azazie in six years because I love and trust the quality. The dress always arrives close to the estimated date, the size is spot-on to what I requested, and the finishing is impeccable. 👏🏼

Quality

These dresses are quality and so beautiful I had to order several to determine my best fit and style. Very easy ordering processes and Customer Service response times.

Great website, sucky app

This app experience is horrible. It doesn’t save my favorites, and to order for try on you have to scroll through every single dress option, there is no search feature.