Glitchy App & Hard to Navigate
App is extremely glitchy and alot of the times can’t send messages to providers. Now they make you choose your items to rent and then pick a provider which is not efficient. Just very poorly laid out and difficult to navigate.
Terrible Experience, Never Using Again
I reserved a car seat a month ago. My trip is in three days and I just out of nowhere received an email stating my provider cancelled my reservation and was unable to find another provider to transfer the rental. Well, YEAH! The rental was needed in three days. With that short of notice, the odds of finding another one to rent are slim. Absolutely ridiculous and unacceptable. To think that I booked this so far in advance and counted on it only for it to be cancelled DAYS before. So, no reservation is guaranteed. Will not be using again.
Show more
Delivery/pickup good, app terrible
Delivery/pickup was excellent.
However the app is really janky. Submitting a review in the app was difficult, for example when you try to enter the tip amount you can’t even see the number you’re typing in. I almost accidentally added a tip of $53 for this reason. Please fix the review and tip UI in the app.
However the app is really janky. Submitting a review in the app was difficult, for example when you try to enter the tip amount you can’t even see the number you’re typing in. I almost accidentally added a tip of $53 for this reason. Please fix the review and tip UI in the app.
Show more
Wonderful!
Wonderful experience! The equipment was easy to use and our provider even included a QR code linking to the product manual. We will definitely be using them again!
Great service!
We use every time we travel
