Babysense User Reviews

Babysense: Baby Monitor Camera
🌟 Lifestyle
💪 Health & Fitness

Top reviews

Most RecentHighest RatedLowest Rated

was fine until update march 2026

ever since the recent update the app automatically goes into pip mode whenever you leave the app. whats worse is that the image is static and doesnt update when this happens. when you choose to select pip mode by pressing on the icon, it works fine. it has also been noticeably slower to connect to our cameras. wish i didnt update it.
Show more
dr.caradr.cara

Baby Monitor

I love this monitor! The only downside is it doesn’t detect the temperature in the rooms. Other than that it’s great!
hjcoreahjcorea

Great App / products

The app comes in handy in so many ways. We have the dreamer sound machines and baby camera. Love the way I can control both dreamer and camera at the same time. Would definitely recommend. MUST HAVE
Mombarbie4everMombarbie4ever

Great Nightlight!

A friend got me the nightlight/whitenoise maker and it’s been a staple for us first time parents. My son cannot sleep without the thunderstorm sounds and the light that we can make brighter or darker is great for those 4am feedings. I wish there were more sound options but otherwise it’s great
KayBor13KayBor13

This app is a joke.

We bought the BabySense see+ monitor thinking “wow, we live in the future, look at all this incredible technology that can help us out as new parents. We can watch her sleep while we work, on the metro, wherever.” But the app barely functions half the time. It goes fuzzy grey when we put her down for a nap, it takes ages to load (and usually doesn’t end up producing an image! Just an endless cycle of “please wait. Establishing an encrypted channel,”) and the device goes off-line at least once a week. Not to mention the headache of telling our sitter “if you need to quit the app to try and get it to restart, please do so,” so many times that she ends up sitting in the baby’s room while our baby naps. To say that we are disappointed is a true understatement. This product is insanely expensive compared to the other options on the market. It also kills your phone battery (and the lifetime of your phone) so if you’re concerned about that, look for another product. I don’t recommend buying it at all!!!
Show more
MorganS2025MorganS2025

Terrible app

Constantly crashes or disconnects from the camera. Logs you out and won’t let you log back in so the camera essentially becomes a hunk of junk you can’t use. Trash. Don’t use and don’t buy.
bb-bonbb-bon

Response from developer

Hi there, Thank you for taking the time to share your feedback. Hearing from you helps us grow and improve as a company, and we sincerely regret that your experience hasn’t reflected the level of care and support we strive to provide. I’m truly sorry to hear about your frustration with our product. Your experience with us should leave you feeling supported—not let down. You deserve better, and I’m here to make it right. To begin, I’d like to process a 20% refund as a gesture of goodwill. Once you share your order number with me, I will ensure this is issued immediately. Additionally, I’ll be expediting a delivery of a brand-new device to you, free of charge. Please provide your shipping address and full recipient name, and I’ll make sure it’s on its way to you as quickly as possible. Please can you send me a picture of the device and the SN. Your trust means everything to us, and I hope these steps will show you how much we value you as a Babysense customer. Thank you for allowing us the opportunity to improve your experience. Warmly, Sean Customer Success Specialist

Dreamer & App

Terrible connecting issues. My sound machine randomly disconnects and reconnecting to WiFi is a nightmare - I’m not sure if it’s the app or the product but all around not impressed.
winterhal95winterhal95

Response from developer

Hi there, Thank you for taking the time to share your feedback. Hearing from you helps us grow and improve as a company, and we sincerely regret that your experience hasn’t reflected the level of care and support we strive to provide. I’m truly sorry to hear about your frustration with our product. Your experience with us should leave you feeling supported—not let down. You deserve better, and I’m here to make it right. To begin, I’d like to process a 20% refund as a gesture of goodwill. Once you share your order number with me, I will ensure this is issued immediately. Additionally, I’ll be expediting a delivery of a brand-new device to you, free of charge. Please provide your shipping address and full recipient name, and I’ll make sure it’s on its way to you as quickly as possible. Please can you send me a picture of the device and the SN. Your trust means everything to us, and I hope these steps will show you how much we value you as a Babysense customer. Thank you for allowing us the opportunity to improve your experience. Warmly, Sean Customer Success Specialist

Using for my new Dreamer

This is my 1st day using the app & I already despise it. It is confusing as heck & not very user friendly…
CamINMoCamINMo

Old tech garbage

This is an embarrassingly bad piece of equipment. As posters said you can’t use special characters in your WiFi passwords. I wouldn’t trust this garbage.
Soccer dude12345678Soccer dude12345678

App doesnt work

It shuts down as soon as I open it. Ipad is updated and should be good to go...
Caitlin B AgueroCaitlin B Aguero

App does not work EVER

this is the worst app I have ever used. Every time I try and turn it in to see the baby, the app gets fuzzy and pixelated and gray and just sits there. Our wifi is strong when this happens too because I always check. We will be switching to the Babysense that has the physical monitor only because that one works great.
Show more
Room 143Room 143

Why Fi Connectvity Problem

I cannot connect my Baby Sense See because there is a 28 character limit for your wifi + wifi pw combined. I cannot change my network name to meet the unprecedented requirement because my internet is through my landlord on contract. What were you people thinking by putting such ridiculous limitations on these cameras? Oh and ONLY 2.4Gz networks, too. Terrible product for those reasons alone.
Show more
AnotherNameOnlineAnotherNameOnline

Wifi password can't include $

My WiFi password includes a $ and the sound machine will not work if it has a $. What the h$$$ kind of app has that restriction? One of the dumbest things I've seen in all my life downloading apps. I now have to choose between not connecting and changing the password for 40 devices in my home...
GradStudentNeedsMotivationGradStudentNeedsMotivation

Doesn’t work

The new app says it fixes a lot of bugs and it does that, but not allowing you to connect your camera so if it doesn’t work, there are no bugs.
Pizza nom nomPizza nom nom

“Dreamer” app is great

We bought two dreamers because our second Hatch product bit the dust and these were half the price. I’m surprised these devices seem to be twice as good. Highly programmable, more sounds, more colors, clock, temperature reading, more responsive.

Two recommendations for future updates. Make it possible to lock the device into the schedule.
Make it easier to sync schedules between devices so my two sons rooms follow the same schedule without having to program each independently.
Show more
BlurdadBlurdad
  1. Home
  2. 💪 Health & Fitness
  3. Babysense
  4. Reviews