BACtrack User Reviews

Customer Experience

Positive experience26.9% of reviews
Neutral14.8% of reviews
Negative experience58.2% of reviews

~ Based on 182 written reviews from the US App Store.

What users say

Is BACtrack Safe?

BACtrack appears mostly safe based on user ratings. AppsHunter Safety Score for BACtrack is 75/100.

This assessment is based on 800 user ratings, with an App Store average of 3.8/5.

Safety Analysis

64.6% of ratings point to a safe experience
4.7% of ratings suggest some concerns
30.7% of ratings point to a risky experience

~ Based on 596 App Store ratings for BACtrack.

Is BACtrack Legit?

BACtrack appears to be a legitimate app. AppsHunter Legitimacy Score for BACtrack is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Money well spent

This thing seems pretty accurate but time will tell
But it does take the guesswork out of your decision food for thought

👍🏻

👍🏻

Works Great. Changing the functionality was wrong

BACTrack Mobile did a software update a few months ago (6-8 or so) and during that update they dropped (3) important and key functions of the backtrack mobile APP /!device that all use to be included with the purchase of the device.

1) self photograph or Image
2) GPS maps location of where the Breathalyzer took place with timestamp
3) an embeddable url link that you could share via text when sending results to other people. i.e. co-parents before or after custody exchanged.

These were the reasons I purchased the device in the first place. Now that they did the upgrade, this functions are no longer available. You have to pay for their monthly plans at like $79.99 / month. So from free... to $80 or up to $120 month for some plans.

From Free to $5 tor $ 9.99 / month I could maybe understand., but $80 bucks per month... absurd

Disappointed customer
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Sold as Anonymous, changed to account tracking

Bought a BACtrack device years ago. The app opened up and you pressed the button to blow.

Now you have to agree to a wall of conditions, supply an email and a non-optional name. This isn’t what I bought. My fun device that I occasionally used with friends to estimate our BAC’s is now just another data tracking tool.

Just let me open an app and use what I paid for like it did originally. At first I felt annoyed it required an app at all, but the app worked fine. Now it wants account login and name info and a history of BAC tests. No thanks. Wish I had bought a version with the screen on the side, no app required. I would have recommended this with the old app. But certainly not with the current version that needlessly requires your data and personal info.
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Latest update blows

What happened to the blow countdown and the ability to send results through text message? Terrible update.

App crashes

Never got to try the app. I Recently got a BACtrack and installed the app and it crashes closed every time I try to open it. My phone reached the min guidelines.

New update requires account and tracks you

After years of the app working account-free you are now REQUIRED to create one and sign in to use your device.

Blood alcohol data could be considered sensitive and I don’t trust you with it. Also note in the App Privacy Report Bactrac App shows up as one of the highest network users and regularly connects to a number of advertising domains.
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New forced upgrade on app sucks!

I do not want my information stored or my results stored on your app. I also do not want to sign up for an account! I bought this device for my own safety when I go out and now you’re forcing me to create an account to use a device I bought?? Also forcing me to store my results that should be PRIVATE!! Go back to the old version
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Just says notify BAC track support

Won’t let me do anything because it says contract BACtrack support and they don’t know how to help

Backtrack new app

The new app is very clunky. You have to turn off and on the blue tooth for each reading. It also doesn’t maintain all the daily readings. Previous app was great. They have wrecked a good product.

Time

After last update dont show time when im sober … why ?

Hardware is unreliable

Regardless of conditions, the result is always “test incomplete.” I would suggest refraining from purchasing this device; it’s ultra cheap consumer (in my case non-functional) masquerading as prosumer. In other words, junk.

New update requires account

After years of the app working account free you are now REQUIRED to create one and sign in to use your device.

Blood alcohol data could be considered sensitive and I don’t trust you with it.

Nightmare for privacy and liability

Must create an account to use it (new with version 2, meaning there’s no good reason KHN, the developer, requires it). Your photo and results can become public, according to the TOS. If you get sued for something related to the app, KHN can take over your legal defense, but you have to pay their legal fees. INSANE. And those are just a few of the highlights of the problems with privacy and liability with this app.
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Loved it until…

I began using the device and really liked it. It was easy, saved the info, provided what I needed. I purchased the App, pay a monthly subscription fee, and used it often. I purchased to record, show the pattern and provide information to dispute false accusations in a custody case. I used it regularly with most consistent uses the weeks my children were home. After more than 5 weeks of use… I blew in the device and the result was recorded and verified. 2 hrs later, after meeting with an atty who was planning to receive the info that day; it was gone! The app, the info, the crucial information… GONE! Now it’s seems I was dishonest, provided false statements re using device & then I am now being ordered to pay hundreds of dollars and required to take a blood test. The best part, I was paying $80 per month for the service. We called customer service and was told too bad. I am starting over to show from now until my trial date but loosing that info did damage I can’t begin to explain.
I won’t recommend, but I’m stuck at this point.
For casual use, it’s great. Don’t depend on it to actually provide anything beyond the day u use it, and have a backup plan for keeping track.
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Funktionen fehlen nach Update

Ich bin immer ein Riesenfan von Bac-Track gewesen. Leider fehlen nach dem Re-Design Funktionen wie die Selbsteinschätzung vor dem Test und die Punktmessung nicht zu speichern nach der Messung.
Außerdem hat man jetzt scheinbar auch hier einen Accountzwang - sehr schade.
Die neue Optik schaut schön aus. Aber wenn dabei Funktionen untergehen, sollte man das erst als Beta testen.
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Crash

App won’t load since update… now useless product

Requires a user account

Why is a user account required to use a device that I paid for. I simply wanted to have a reading to monitor my ABV but instead I have to give my data away

Total bait and switch

I bought this product because I did not have to create an account to use it.

There is absolutely no reason why I should create an account just to check how much alcohol is in my blood system. By doing this, they basically bricked my device, and reneged on the original terms of the deal.

They should be sued for this, and I hope somebody does.
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Update locked me out!

You updated the app and then it required me to log in again. I tried all of my passwords and it took none of them and then locked me out!! I went the entire Christmas holiday without being able to use my device. I emailed customer support days ago and have received no response! You have made my device a brick. Good job.
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