Balance Grille App User Reviews

Name: Balance Grille App
Rating: 4.7625 (800 reviews)

Balance Grille App

Syndicate B, LLC

🌟 Lifestyle

🍔 Food & Drink

Customer Experience

Positive experience38.5% of reviews

Neutral10.3% of reviews

Negative experience51.3% of reviews

~ Based on 39 written reviews from the US App Store.

Is Balance Grille App Safe?

Balance Grille App appears safe based on user ratings. AppsHunter Safety Score for Balance Grille App is 95/100.

This assessment is based on 800 user ratings, with an App Store average of 4.8/5.

Safety Analysis

89.4% of ratings point to a safe experience

1.9% of ratings suggest some concerns

8.6% of ratings point to a risky experience

~ Based on 417 App Store ratings for Balance Grille App.

Is Balance Grille App Legit?

Balance Grille App appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Balance Grille App is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Explicit Service

Very professional very clean from the font to the Color combination…convenience quality and quantity check my boxes and bravo hats off…

Citarg

3 months ago

Response from developer

Thanks so much for the 5 stars, we truly appreciate your support! 💖 If you enjoyed your experience, we’d love if you shared your thoughts on Google as well. Your feedback helps others discover Balance, and means the world to us!

Wonderful app for delicious food

The app is great and easy to use. I do curbside pickup through the app and the food is always out quickly. The food at balance is amazing.

kelrosner

3 months ago

Response from developer

Thank you so much for the amazing review! We're thrilled to hear that your experiences have been worthy of 5-stars. Hope to see you again soon for another tasty & fresh meal.

I love the food

The food is so good. I keep on coming back. Very good service. Thank you.

pawmarx00

5 months ago

Response from developer

Hey there! Wow! We are so grateful for your ongoing support and such a glowing review. Hope to see you again soon for another great meal.

Fire.

Food is always on point. The staff is consistently chill and friendly. Killer rewards, get that bang bang! For your buck.

Sroman96

6 months ago

Response from developer

Hey there! Wow! Thank you so much for your amazing review. We're thrilled to hear that you love the food, staff, and rewards! Hope to see you again soon for another fresh meal.

The best

I have been going here for years and never had a bad experience!! The food
Is delicious, but sometimes they mess up the order but still tastes wonderful

Detroit vs everybody except me

7 months ago

Response from developer

Hey there! Wow! Thank you so much for your lovely feedback. We're glad to hear that your experiences have been great, and we hope to see you again soon!

Shouldn’t be needed

Zero reason to have an app if you have a website for orders. Stop trying to push people to your data-harvesting app if your website works just fine.

BenW1327

9 months ago

Perrysburg location isn't available

The Toledo and Cleveland locations are available on the app but Perrysburg isn't. Tried to order online and the pop up to download the app is in the way. Wish they made it easier for customers to order from them!

Lilredzippy

10 months ago

Response from developer

Hey there! Thank you so much for taking the time to provide feedback on your most recent app experience! When you select Toledo in the app, it will take you to the screen to select which of our three Toledo area stores you would like to order from. If you are still having issues ordering, please feel free to call the store to place an order. Our staff will be happy to help! We hope this helps, and we can't wait to see you soon!

Great updates

The developer does a great job keeping the app working.

ToledoT

10 months ago

Response from developer

Hey there! Thank you so much for taking the time to provide feedback on your app experience. We are happy to inform you that these issues have been fixed in past updates. We hope to see you again soon for a better experience!

Cleveland location missing

This app doesn’t show the Cleveland location, making it completely useless… I can see my points and past orders, but I have to go through their website to order. Bummer :(

Update: the developer replied and it does work with Cleveland. 3 stars instead of 1 since this is poor design and frustrating to figure out

HungryinCLE

a year ago

Response from developer

Hey there! Thank you so much for sharing your feedback about the app—we really appreciate it, as it helps us continue to improve! If you’d like to order from our Cleveland location, you can do so by going to Settings → Location → select Cleveland. We know this isn’t the most intuitive process, but we hope this helps if you’d like to give the app another try. You’re also always welcome to call the store directly, and our team will be happy to take your order!

love it!

the app is super colorful and fun! easy to navigate, keeps tracks of my points, and allows me to use rewards? say less!

caitbell18

a year ago

Cleveland location missing

This app doesn’t show the Cleveland location, making it completely useless… I can see my points and past orders, but I have to go through their website to order. Bummer :(

HungryinCLE

a year ago

Response from developer

Where did the check in button go?

The app is ok. It’s functional. But it used to have a check-in button for when you arrive at the pickup spot. Now, if you text the number on the sign it tells you that you can check in on the app, but that button is gone.

ChrissyMae1974

2 years ago

Response from developer

Hey there! Thank you so much for taking the time to provide feedback about your experience with our app! We are happy to let you know that the app check-in issue has been resolved in a previous update. We hope you'll give our app another chance! See you soon for a better experience.

It just doesn't work.

I've never eaten here, but i got a coupon for a free bubble tea. Going through the QR code on the coupon doesn't work, downloading the app through the Appstore doesn't work either. Every time I open this app it just says "application failed to load" and asks me to either restart or send an error log. Guess I won't be getting that free bubble tea🤷🏻‍♂️

ChrisTheFryingPan

2 years ago

Bring back nachos!

Great place, even better now that veggies are steamed. Please bring back bang bang nachos :)

Jina Jo

3 years ago

App won’t work, it just says that it will restart over and over again.

The app has stopped working completely. Uninstall and reinstall doesn’t fix it. Restart phone doesn’t fix it. I had to go inside and there were people there. This is the last time. I’ll just go to Chipotle or HotHead Burritos for bowls from now on.

ToledoT

3 years ago

Response from developer

Doesn’t work

No matter how many times I uninstall or reinstall, app states “the app will be restarted to update its content”
Frustrating, I have severe social anxiety and don’t like to confront people on wrong orders so I rely on these types of apps.

xnicxtinex

3 years ago

Sign in

The app only lets me create a new account if I sign out or happen to delete the app for a period of time. Lost any points I had.

Bsdhjdjdkaksdhsj

3 years ago

Great place

I love this app it’s super easy to navigate and find all of the items that I want to order I do have 1 suggestion tho it’s that maybe they could add a favorite section where you can favorite your items so it’s easier to find your “usual” otherwise I love it!

Hamster_lover22

4 years ago

Response from developer

Hey there! Thanks so much for your feedback! We're glad to hear you love the app. Your suggestion is great, and we will look into adding it into a future update. Hope to see you again soon!