No update firmware button to get Night Routine on 1.1.0!
Been waiting for this feature since I bought the Clock but there’s no button visible to actually start the update! Please fix. I love my Clock so much. The White Noise sound is so relaxing to fall asleep to. My only complaint w the app and the device was that there was no snooze timer to stop Relax mode after a certain interval and I’m hoping this Night Routine feature will fix that.
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Belly Flop
Sign in link routinely fails. App randomly dies with a blank white screen or blank grey screen requiring reinstallation more than once per day. Sometimes it takes more than 3 days to get the app to recognize the clock so I can enable the alarm. -={very disappointed}=-
Response from developer
Thank you for your feedback, and we sincerely apologize for the issues you've experienced. Please feel free to contact our support team—we'd be happy to assist and investigate the issue further.
Bluetooth
My clock does not connect via Bluetooth never shows up
Response from developer
Thank you for your feedback, and we’re sorry to hear about the issue. We’d be happy to help—please contact our support team so we can assist you.
Unusable
I would expect to be able to login to the app the controls a $500 clock. This app wins the award for the worst app in the App Store.
Response from developer
Thank you for your feedback. We sincerely apologize that The Clock did not meet your expectations. Your feedback has been shared internally, and we will use it to improve our products and services. If you are still experiencing login issues, please feel free to contact our support team—we’d be happy to assist. Thank you again for choosing The Clock.
App works Fine
All in all super happy w the Clock and the app. I used it to learn how to do everything on the Clock itself which sparks more joy.
Please please please add an adjustable sleep timer to Relax mode! I love to listen to rain sounds during the day but don’t want to have to manually stop it every time. Thank you!
Please please please add an adjustable sleep timer to Relax mode! I love to listen to rain sounds during the day but don’t want to have to manually stop it every time. Thank you!
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