More Beta than Finished Product
These glasses are high tech, well made, and a great concept, but are not ready for prime time. I’ve had them for 6 months and really I can only use two apps and I have to be on wifi, not cellular. To install new apps you need programming expertise to get keys and secrets. No instructions are available for any apps. Customer service is responsive but not helpful. I cannot recommend buying them if you aren’t a Tech nerd. Seems like they would be fun, but they are mostly kind of a pain. Disconnects disrupt most sessions. The ring is expensive and unreliable. I’m disappointed.
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RRikkiw
Truly horrible
I was skeptical about the Even Realities G2 after reading so many negative reviews, but I gave the glasses the benefit of the doubt. I figured some people might be having trouble with the settings or using them incorrectly. As someone who works in IT support and is very familiar with iPhones, I felt comfortable troubleshooting them—but my experience has been extremely disappointing.
I can’t get the glasses to do the things I bought them for. Notifications don’t appear, reminders don’t work reliably, and the Bluetooth connection keeps dropping. The display frequently shows errors or shuts down. Even AI often doesn’t understand what I’m saying and responds that it can’t help me.
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I can’t get the glasses to do the things I bought them for. Notifications don’t appear, reminders don’t work reliably, and the Bluetooth connection keeps dropping. The display frequently shows errors or shuts down. Even AI often doesn’t understand what I’m saying and responds that it can’t help me.
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TTCrypto
Response from developer
Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you've experienced. At Even Realities, we are committed to providing every customer with the best possible product experience and shopping journey. We understand how frustrating it can be when a product does not perform as expected, and we take every customer's concern seriously. We kindly encourage you to contact our Even Realities Customer Support Team through our official support channels. Your feedback is extremely valuable to us, as it helps us continuously improve our products and services. We truly appreciate your patience and the opportunity to make things right.
Cool but support dooms it
The G2 glasses are cool and useful in a very niche approach when it comes to the conversate mode. Also having the ability to quickly ask the Even AI a question is also cool. The minimalist approach to the design and no camera helps make it feel less intrusive too.
The support is where things start to fall apart. If you happen to purchase them used and need to send them in for new lenses, you’re going to be referred to a third party. So if you want to have your prescriptions changed on the lenses or add to one that never had. Things won’t go too great. Without the prescription for every day use the glasses just turn into a really expensive niche gadget.
The support is where things start to fall apart. If you happen to purchase them used and need to send them in for new lenses, you’re going to be referred to a third party. So if you want to have your prescriptions changed on the lenses or add to one that never had. Things won’t go too great. Without the prescription for every day use the glasses just turn into a really expensive niche gadget.
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YSYucel Sifontes
My Even G2 lenses cracked overnight in the case. Even Realities says it was “impact damage”
I wanted to post this because I found other people here who had almost the exact same thing happen.
I got my Even G2 glasses on May 5. I’ve only actually had them for about four and a half months.
I used them the night before and they were fine. I put them in their case before bed like normal.
The next morning I opened the case and both lenses had cracks in them.
I contacted Even Realities and sent them pictures. Their response was that they see what “appear to be impact marks” on the lenses, so they’re refusing to cover them under warranty. They offered me a paid repair instead.
That’s where I have a problem.
They’re saying these are impact marks based on pictures, but they haven’t explained what marks they’re talking about or how those marks prove that an impact caused the lenses to crack.
I’ve asked them to show me exactly what they’re calling an impact mark and to have someone else review the warranty claim.
I’m sharing this because when I searched, I found several other Even Realities owners describing lenses cracking for no obvious reason. Some of the stories are extremely similar to mine — including people who put perfectly good glasses in the case at night and found a cracked lens the next morning.
I’ll update this post when Even Realities responds.
I got my Even G2 glasses on May 5. I’ve only actually had them for about four and a half months.
I used them the night before and they were fine. I put them in their case before bed like normal.
The next morning I opened the case and both lenses had cracks in them.
I contacted Even Realities and sent them pictures. Their response was that they see what “appear to be impact marks” on the lenses, so they’re refusing to cover them under warranty. They offered me a paid repair instead.
That’s where I have a problem.
They’re saying these are impact marks based on pictures, but they haven’t explained what marks they’re talking about or how those marks prove that an impact caused the lenses to crack.
I’ve asked them to show me exactly what they’re calling an impact mark and to have someone else review the warranty claim.
I’m sharing this because when I searched, I found several other Even Realities owners describing lenses cracking for no obvious reason. Some of the stories are extremely similar to mine — including people who put perfectly good glasses in the case at night and found a cracked lens the next morning.
I’ll update this post when Even Realities responds.
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BB.Liriano
Fantastic - Custom agent everywhere you go
The apps see frequent updates to support users. I think more interestingly, the custom agent aspect is why I still own these glasses. In about two hours you can set up a complete custom agent with an anthropic api (or whatever you choose). You now have a custom agent in your glasses that you can speak to.
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DDdji3
