BambooHR Reviews: Is It Legit?
Customer Experience
~ Based on 288 written reviews from the US App Store.
What users say about BambooHR
Reviews of BambooHR are mixed: the Business app is rated 4.7/5 from 13K App Store ratings. What users like most: easy to use for employer and employee, simple to use. Top complaints: app ask for update to see inbox, people or my info, locks you out. Summarized from real user reviews.
Positive things
- 👍Easy to use for employer and employee
- 👍Simple to use
- 👍Professional approach
- 👍User friendly
- 👍Great app when it involves anything to do with my job
Negative things
- 🐛App ask for update to see inbox, people or my info
- 🐛Locks you out
- 🐛Spends a lot of time down, can't always see signature so you don't know if forms are actually filed out or not
- 🐛Not user friendly
- 🐛Freezes
- 🐛Notifications don't clear properly
- 🐛Badges slow to update, annoying
- 🐛Poor crashes
- 🐛Log in is impossible
- 🐛Slow app
- 🐛Phone directory look up not working
- 🐛Cannot access as much on app
- 🐛Contacts don't work
- 🐛Document Sigining not working
- 🐛Crashes on log in
- 🐛Crashes every time you try to save a contact locally
Is BambooHR Safe?
BambooHR appears safe based on user ratings. AppsHunter Safety Score for BambooHR is 93/100.
This assessment is based on 12,768 user ratings, with an App Store average of 4.7/5.
Safety Analysis
~ Based on 12,765 App Store ratings for BambooHR.
Is BambooHR Legit?
BambooHR appears to be a legitimate app. AppsHunter Legitimacy Score for BambooHR is 100/100.
Based on 100 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
The Clair feature helps me out a lot and sometimes when I get on the app, the Clair feature is no where to be found.
terrible
App sucks always glitchy and they never fix it. Horrible app
Network error on code request , all the time, doesn’t work
The new updates, with purple writing makes it really hard to read, also I don’t see the reasoning for them using AI now, just more people being lazy I guess.
I need to take my harassment training but it’s not available on my iPad app
Kinda tough to login when it requires a 2FA code, but as soon as you leave the app to get the code you don’t get a keyboard to type in the code, nor can you paste the code in. Gotta memorize code, quickly type in password and type code in before it expires.
I don’t have all the features shown for some reason. I definitely can’t track my hours I can only see a stub after I get paid
They are now pushing payday loans to its users..
Zero customer support. Can’t login, can’t reset your password. You are just logged out of your account with no way to access anything.
For the company you work for, to spy on you and everything you do on the phone you install this app on. If you cannot get a phone from your company, to install this app on, just state you are not comfortable using this app.., for personal reasons
My company has been using BambooHR for about 6 months now, and on a weekly basis I have multiple employees reaching out to adjust their clock in times. They report that the app says that they are clocked in, but when going back into the app to clock out, it shows that BambooHR never took their clock in time. Along with that issue, the app just crashes and won’t let my employees into the app at all. The app just says that they will be down and are trying to get back up soon, and this prevents my employees from clocking in our clocking out on time. This has also happened on a weekly basis causing payroll issues.
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Something new but easier than a call for a quick look 😎
They charge employees admin fees for child support deductions.
ADP and Workforce Now by ADP rocks🤘
I'm using this app because I want to get paid, not to look at your stupid ads. Especially when they are designed to appear strategically as you are trying to navigate app functions making you inadvertently open the ad.
I couldn’t figure out a better place to put this so I’ll have to update my review after it gets fixed. We are loyal Bamboo customers and in general the app works fine. However, the bug I found affects both the HR and the Hiring app. When you log in using your email and a password app (I use LastPass), the password field auto fills with your EMAIL. Every single damn time. This means I have to go copy paste my password manually from my password app. Then I have to go grab the code from the authenticator app and I usually run out of time to get it entered before the code expires and the bamboo login page resets itself to the start page with our company domain. So half the time I can’t get into the app to use it. Please fix this! In the Hiring app too, it’s the exact same problem!
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My company requires me to use this app, and it shoves ads for payday loans down my throat. On the up side it at least it’s not video ads for gambling
Tell your developers not to be lazy and optimize the app for iPadOS. Will give the app 5 stars when resolved.
Bank information can’t be updated
