BambooHR User Reviews

Customer Experience

Positive experience26.1% of reviews
Neutral12.9% of reviews
Negative experience61.0% of reviews

~ Based on 287 written reviews from the US App Store.

What users say

Is BambooHR Safe?

BambooHR appears safe based on user ratings. AppsHunter Safety Score for BambooHR is 94/100.

This assessment is based on 12,755 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.8% of ratings point to a safe experience
1.8% of ratings suggest some concerns
6.3% of ratings point to a risky experience

~ Based on 12,755 App Store ratings for BambooHR.

Is BambooHR Legit?

BambooHR appears to be a legitimate app. AppsHunter Legitimacy Score for BambooHR is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Won’t load

terrible

Glitchy all the time

App sucks always glitchy and they never fix it. Horrible app

X

Network error on code request , all the time, doesn’t work

New update

The new updates, with purple writing makes it really hard to read, also I don’t see the reasoning for them using AI now, just more people being lazy I guess.

App is Limited on iPad

I need to take my harassment training but it’s not available on my iPad app

Can’t paste 2FA code and keyboard doesn’t show up to type either

Kinda tough to login when it requires a 2FA code, but as soon as you leave the app to get the code you don’t get a keyboard to type in the code, nor can you paste the code in. Gotta memorize code, quickly type in password and type code in before it expires.

Missing features

I don’t have all the features shown for some reason. I definitely can’t track my hours I can only see a stub after I get paid

Payday loans

They are now pushing payday loans to its users..

Worst app ever

Zero customer support. Can’t login, can’t reset your password. You are just logged out of your account with no way to access anything.

This app is just another way

For the company you work for, to spy on you and everything you do on the phone you install this app on. If you cannot get a phone from your company, to install this app on, just state you are not comfortable using this app.., for personal reasons

Clock-In Issues

My company has been using BambooHR for about 6 months now, and on a weekly basis I have multiple employees reaching out to adjust their clock in times. They report that the app says that they are clocked in, but when going back into the app to clock out, it shows that BambooHR never took their clock in time. Along with that issue, the app just crashes and won’t let my employees into the app at all. The app just says that they will be down and are trying to get back up soon, and this prevents my employees from clocking in our clocking out on time. This has also happened on a weekly basis causing payroll issues.
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Response from developer

Time tracking needs to be dependable, and we'd like to get to the bottom of what your team is running into. Will you email support@bamboohr.com with the dates and details of what you're experiencing?

Bamboo 👌

Something new but easier than a call for a quick look 😎

Fees

They charge employees admin fees for child support deductions.

BambooHR

ADP and Workforce Now by ADP rocks🤘

Ads

I'm using this app because I want to get paid, not to look at your stupid ads. Especially when they are designed to appear strategically as you are trying to navigate app functions making you inadvertently open the ad.

Login bug is driving me bananas

I couldn’t figure out a better place to put this so I’ll have to update my review after it gets fixed. We are loyal Bamboo customers and in general the app works fine. However, the bug I found affects both the HR and the Hiring app. When you log in using your email and a password app (I use LastPass), the password field auto fills with your EMAIL. Every single damn time. This means I have to go copy paste my password manually from my password app. Then I have to go grab the code from the authenticator app and I usually run out of time to get it entered before the code expires and the bamboo login page resets itself to the start page with our company domain. So half the time I can’t get into the app to use it. Please fix this! In the Hiring app too, it’s the exact same problem!
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Ads and pop up ads for payday loans

My company requires me to use this app, and it shoves ads for payday loans down my throat. On the up side it at least it’s not video ads for gambling

Not Optimized for iPad

Tell your developers not to be lazy and optimize the app for iPadOS. Will give the app 5 stars when resolved.

Can’t update your bank information

Bank information can’t be updated

Hasn’t been a issue until now

“Notes not saving”

This time my manager is requesting notes and my notes are not saving or uploading, they have only a couple times but I do them everyday.
But there not uploading it says
“unable to update clock session data” but I’m just updating my notes.