BambooHR User Reviews

Customer Experience

Positive experience26.8% of reviews
Neutral12.9% of reviews
Negative experience60.4% of reviews

~ Based on 280 written reviews from the US App Store.

What users say

Is BambooHR Safe?

BambooHR appears safe based on user ratings. AppsHunter Safety Score for BambooHR is 94/100.

This assessment is based on 12,738 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.9% of ratings point to a safe experience
1.8% of ratings suggest some concerns
6.2% of ratings point to a risky experience

~ Based on 12,738 App Store ratings for BambooHR.

Is BambooHR Legit?

BambooHR appears to be a legitimate app. AppsHunter Legitimacy Score for BambooHR is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Payday loans

They are now pushing payday loans to its users..

Worst app ever

Zero customer support. Canโ€™t login, canโ€™t reset your password. You are just logged out of your account with no way to access anything.

This app is just another way

For the company you work for, to spy on you and everything you do on the phone you install this app on. If you cannot get a phone from your company, to install this app on, just state you are not comfortable using this app.., for personal reasons

Clock-In Issues

My company has been using BambooHR for about 6 months now, and on a weekly basis I have multiple employees reaching out to adjust their clock in times. They report that the app says that they are clocked in, but when going back into the app to clock out, it shows that BambooHR never took their clock in time. Along with that issue, the app just crashes and wonโ€™t let my employees into the app at all. The app just says that they will be down and are trying to get back up soon, and this prevents my employees from clocking in our clocking out on time. This has also happened on a weekly basis causing payroll issues.
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Response from developer

Time tracking needs to be dependable, and we'd like to get to the bottom of what your team is running into. Will you email support@bamboohr.com with the dates and details of what you're experiencing?

Bamboo ๐Ÿ‘Œ

Something new but easier than a call for a quick look ๐Ÿ˜Ž

Fees

They charge employees admin fees for child support deductions.

BambooHR

ADP and Workforce Now by ADP rocks๐Ÿค˜

Ads

I'm using this app because I want to get paid, not to look at your stupid ads. Especially when they are designed to appear strategically as you are trying to navigate app functions making you inadvertently open the ad.

Login bug is driving me bananas

I couldnโ€™t figure out a better place to put this so Iโ€™ll have to update my review after it gets fixed. We are loyal Bamboo customers and in general the app works fine. However, the bug I found affects both the HR and the Hiring app. When you log in using your email and a password app (I use LastPass), the password field auto fills with your EMAIL. Every single damn time. This means I have to go copy paste my password manually from my password app. Then I have to go grab the code from the authenticator app and I usually run out of time to get it entered before the code expires and the bamboo login page resets itself to the start page with our company domain. So half the time I canโ€™t get into the app to use it. Please fix this! In the Hiring app too, itโ€™s the exact same problem!
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Ads and pop up ads for payday loans

My company requires me to use this app, and it shoves ads for payday loans down my throat. On the up side it at least itโ€™s not video ads for gambling

Not Optimized for iPad

Tell your developers not to be lazy and optimize the app for iPadOS. Will give the app 5 stars when resolved.

Canโ€™t update your bank information

Bank information canโ€™t be updated

Hasnโ€™t been a issue until now

โ€œNotes not savingโ€

This time my manager is requesting notes and my notes are not saving or uploading, they have only a couple times but I do them everyday.
But there not uploading it says
โ€œunable to update clock session dataโ€ but Iโ€™m just updating my notes.

Sketchy

App is or was fine. Recently started pushing pay advance loans on the main page. Just wildly inappropriate and unethical from a โ€œHRโ€ app.

Latest version unusable

Literally unusable - itโ€™s an iPhone app that canโ€™t login using passkey, and itโ€™s not possible to log in Iโ€™m using password if you have passkey set up in BambooHR.
Deleted the app and using the website, at least that allows me to log in, but the website is obviously designed to force you to use app on the mobile. What a pain.
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Not Dependable

Always give me an error or tells me thereโ€™s an issue. I can โ€œNEVERโ€, loginโ€ฆ Very POOR app!!!

Impossible to sign a form

Trying to sign a simple form was impossible - zooming redrawing was a nightmare now entering bank details - in the future if a company uses this app I think I will walk away

Garbage

Hands downs the slowest most dull interface ever. Clearly just went on YouTube and googled how to make app under 5 minutes .

Sucks

Bamboo is so glitchy has so many bugs. Not the best.

Slow

The clocking app for clocking in on the exact minute takes minutes to load