Good features; buggy app
This app has good features but it routinely freezes on login (it generally takes two attempts to login), it’s also SLOW when trying to your cards off and on.
Good app overall but unreliable
Randomly logs me out or turns odd face recognition and then doesn’t allow me to get back in for a few hours - really inconvenient when I need my account at that moment! Everything is laid out well but just a hassle
Remote Deposits
The remote deposit feature for a check on the Bank of Bartlett banking website needs repair. The orientation of the check when you take a photo is not caged to the camera and a person has to rotate the check and move the camera around a lot to frame and take a photo of it because the check is not oriented properly. Hard to describe.
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Horrible
The system always down so I can’t check my bank information through the app. I cashed my check on payday and was broke the whole weekend because they took forever to deposit it. They don’t have 24 bank help like first horizon or other banks. The app has you sign into your account and then type your password again just to use zelle. If IM signed in already why do I have to sign in again just to use zelle
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Error message each time I try to open app
Every single time I try to open the app I get an error message, stating that there is no network connectivity. Even when I uninstall and reinstall the app, I continue to get this. I am told by the bank that the app itself is not missed functioning that it must be my phone. However, this is literally the only app on my phone that I’m having any problems with. Frustrating!!!
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