Bank of China User Reviews

Name: Bank of China
Rating: 1.7 (47 reviews)

Bank of China

中国银行股份有限公司

🌟 Lifestyle

💰 Finance

Customer Experience

Positive experience16.0% of reviews

Neutral6.5% of reviews

Negative experience77.5% of reviews

~ Based on 169 written reviews from the US App Store.

What users say

Summarized from real user reviews of Bank of China. Based on 47 reviews and a 1.7/5 average, it highlights the 4 positives and 20 negatives reviewers mention most about this Finance app.

Positive things

👍User-friendly interface (some users)
🚀Fast sending/receiving (some users)
✨Modern interface (some users)
✅Works as expected (some users)

Negative things

❌Extremely difficult to use
❌Frequent login issues
❌App crashes and freezes
❌Slow transaction processing
❌Poor customer service attitude
❌Outdated interface
❌Limited functionality
❌High fees and charges
❌Cannot transfer money out
❌App not working for specific regions/countries
❌Registration issues
❌Errors during operations
❌Inconsistent with web version
❌Security concerns (tracking activities)
❌Difficulty updating personal information
❌Lack of essential features (e.g., Apple Pay, Face ID)
❌Inconvenient password management
❌Unresponsive IT team
❌Outdated design
❌Frustrating user experience

Is Bank of China Safe?

Bank of China does not appear safe based on available data. AppsHunter Safety Score for Bank of China is 45/100.

This assessment is based on 47 user ratings, with an App Store average of 1.7/5.

Safety Analysis

12.8% of ratings point to a safe experience

8.5% of ratings suggest some concerns

78.7% of ratings point to a risky experience

~ Based on 47 App Store ratings for Bank of China.

Is Bank of China Legit?

Bank of China appears to be a legitimate app. AppsHunter Legitimacy Score for Bank of China is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

满意👍

在国外他如同家人一般温暖着我们

Rainy weather China

a month ago

Trash

服务慢的能牛魔似了转个账废老大劲 app也是卡的不行一个人脸认证10s 而且还要点进app上任意操作才能触发什么lj东西 go to hell

大侠也曾去玫瑰湖作法

5 months ago

支哪猪是不是私募了？

一群司马的玩意 payid只允许往里存钱不让往出转钱你个私募的支那猪老子一刀杀了你全家

支那猪银行

5 months ago

非常烂的体验

薛定谔的用户名和密码，昨天不对今天可能就对了

Talia613

6 months ago

世界上最难用的银行

每笔都需要手续费，营业员业务不熟，像是一头猩猩在给你服务，各种汇款均是各种麻烦，各种收费，不办中行卡幸福一生

sb bank

6 months ago

最垃圾的app

开户最后一步提交不了来第二遍又闪退我的耐心是有限的

Eamon Zixin

7 months ago

Very disappointed app, takes time to login

Need to transfer money and it takes hours to login, even updated to the newest version. Wasting my time:(

annie nana

8 months ago

邮寄地址修改总是失败

总是BOCS.3652错误

妞妞妈_2017

9 months ago

WORST BANKING APP. MASTERCLASS OF INCONVENIENCES L.

If you ever wondered what banking felt like in 2005, just download this Bank of China app. You can’t change your transfer limit, can’t add a payee, I still exploring what it “can”do.

It’s 2025, other banks are using AI to detect fraud, and here I am, waiting for the IT team to wake up so I can transfer money. Did the developers retire halfway through coding?

Honestly, the only reason I’m still using this account is because I needed it for something specific. Otherwise, I wouldn’t even entertain the idea of banking with such a gloriously outdated, IT-incompetent institution.

Thanks for the nostalgic experience though, it’s rare to see a bank so proudly allergic to progress.

Vincy_vince

9 months ago

Very hard to use

Nothing goes well, all errors

kejejehhebegege

10 months ago

Poor Service Attitude

The attitude of counter staff is generally terrible. Since they don't expect to handle international business anyway, they just muddle through however they can.

i4cobus

a year ago

Finger von lassen

Kann man vergessen, kann keinen empfehlen, sich dazu bewerben. Völlige Diskriminierung. Vielleicht sollten jede Bank in Irland bleiben.

Rabzy2005

a year ago

为什么不支持中国大陆的银行卡

想在韩国看中国大陆本土的中国银行手机银行，为什么不支持呢？为什么没有中国大陆？

满满幸福啊

a year ago

垃圾中的战斗机

很好，给了六星，这一颗星是溢出来的

Tjyy

a year ago

Does BoC not do business in US?

This app has only two pages of “Country and Region” to select from, which does not include the US. Is that a new development under the current trade war situation? Or does BoC simply not do business in the USA anymore?

Ww9rivers

a year ago

This Bank Is Ridiculous

I tried to open an account with my us passport in order to use a China Mainland bank to work my WeChat account in order to use WeChat pay. I was told that it takes two weeks to get an approval to open an account. I only have to weeks of vacation in China. By the time I get the approval I will be back to the US. Perhaps this is a common issue with all Chinese Banks not just this Bank.

Dan2638

a year ago

Not working for Singapore Visa card customers

How to check card statement ? Key in the Visa card to register but can’t recognize.. what kind of service??? Such a reputable bank in china but what a shame to come out an apps that can’t work!

TokNH