Worthless. Stuck in error loop
“There was a problem loading the configuration, please try again.” No explanation, no root-cause problem solving, no contact site, no customer service. Phone is fully updated to iOS 18.2.1, so there’s no excuse for this user experience.
Speeded up my title closing.
App recommended by my title company. No mailing of checks, no wire transfer fees. It worked great for my out of state home escrow deposit.
Title Agent
Their customer support is very slow or not support at all.
STAY AWAY
If you want to keep your sanity, stay far away from this app. After 6 attempts of trying to deposit a check, we gave up. The first 4 attempts said the check could not be read. Then the last 2 said the orientation of the check was wrong and to rotate it… how can the orientation still be wrong after rotating it?!
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Poor quality app
Not intuitive and cumbersome
Check capture
Check capture feature is very finicky. Camera shot has to be just right. Had to resubmit twice. It required all data to be RE-entered. You do not find out if it didn’t go through until later.
avoid
Do not use this app. waiting on customer support to answer regarding my earnest money payment yesterday that has yet to go through. Best to be safe when purchasing a home and just send a check if the app doesn’t work the way it is supposed to. I don’t even see anything pending in my bank account. No email confirmation that I sent a payment from bankshot.
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Is half working, half not …
We tried to create an account and the wire an amount of money. Once we got to the next page it was all empty.
How can such an app even be released to the public ???
How can such an app even be released to the public ???
Seamless process!
Bank Shot made submitting my earnest money deposit so much easier!
Highly recommend!
I love using this app. It is effortless and has helped my business grow. The customer service team is extremely knowledgeable. The one time I had an issue they resolved it quickly. Would recommend this app to everyone who needs an easy way to handle earnest money.
Awesome product!!!
Made it so much easier to send earnest money deposits. Clients love it.
Absolutely garbage
Any title companies that use this app need to get their heads out of their behinds. It’s incredibly buggy, doesn’t allow you to upload images of your check instead they force you to use an image capture that will not focus or find the check, and the manual capture is improperly formatted so you can’t access the buttons.
You also can’t save data. So if you start it you have to do all the information and check in one shot.
Horrible app, whoever made it should take it down and go get a job involving hard physical labor that is nothing remotely related to technology and app design.
You also can’t save data. So if you start it you have to do all the information and check in one shot.
Horrible app, whoever made it should take it down and go get a job involving hard physical labor that is nothing remotely related to technology and app design.
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Bad glitch
Usually I don’t write a review but this app is so bad that I have to spend 1 minute to leave a review. The 1st menu to add an item for Earnest deposit has navigating issue. I can enter an address and choose the title company but then it gets stuck. There is no way to go to the next step.
Unable to Use
Cannot even set up an account. Continue to get a “Fields cannot be empty” error. Tried deleting, reloading, turning phone off and on. No joy. Sure would like to get this earnest money paid today! Pfft.
My accountant loves it
User friendly, convenient, prevents reconciliation mistakes
Excellent service
We were so pleased that our agent had this app. In our city it’s difficult to make it across town on a busy day to go to their office and we were able to use this from our couch. So convenient!!
Did no one bother testing this thing?!
The app is hard to use, provides vague instructions, and has a number of bugs. Best of all, I just wrote a check for a significant amount of money…did the receiver get it? Did the request to send it even to through? I have no idea. There’s no form of receipt provided, no confirmation email. If I spend $6 at Panera, I get notified instantly. But a check for the down payment on a house, and I get zero form of confirmation. I would have been better off delivering the money by hand, in rolls of nickels.
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License RE Agent
This app was extremely easy to use. With my brokers instructions, I was able to process my clients earnest money immediately with my phone. So great that I don’t have to run around town to do this anymore.
Poor user experience
I would have rather counted out the $2000.00 in nickels and made the two hour round trip to drop off the 440lbs of nickels.
It would have taken less time much less frustration and I would still have the joy and excitement I was feeling prior to my Bank Shot experience. And to top it all off not very confident it was successful even though the app said it was. Seems like it could be a great concept but needs a lot of work. Ugh!!!
It would have taken less time much less frustration and I would still have the joy and excitement I was feeling prior to my Bank Shot experience. And to top it all off not very confident it was successful even though the app said it was. Seems like it could be a great concept but needs a lot of work. Ugh!!!
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Blank fields error but no blank fields
We were instructed by our realtor to use this app, but when signing up we received an error message that fields could not be blank. They weren’t. Filled in the form again; same error message. Killed the app, tried multiple more times with same result each time. Downloaded app on another device, same result. Infuriating when up against a deadline. And I’m meant to trust this app with my financial data?!
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