Bank9ja appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Bank9ja is 68 out of 100 points across 7 verification signals from App Store and developer data.

Bank9ja User Reviews

Name: Bank9ja
Rating: 2.7 (9 reviews)

Bank9ja

9 Payment Service Bank (9PSB)

🌟 Lifestyle

💰 Finance

Customer Experience

Positive experience18.2% of reviews

Neutral0.0% of reviews

Negative experience81.8% of reviews

~ Based on 11 written reviews from the US App Store.

Is Bank9ja Safe?

Not enough ratings yet to assess Bank9ja.

Is Bank9ja Legit?

Bank9ja appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Bank9ja is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Avoid 9psb

This is one of the worst bank wallet have seen. Pls it advisable to avoid them, lazy staff in Kano branch. It will take months for u to get ur problem resolved. Try them and see I promise u will regret using their services

Avoid 9psb

5 months ago

Upgrading

You really need to make a provision for cancellation of upgrading an account when you needed to make an amendment, it been like that for a over a month even after I have gotten a feedback on why it could not be completed but I still can’t cancel it

Ojbanji

6 months ago

Inconveniencing app

Why is it taking so long the approve the documents I uploaded to upgrade my kyc level? It’s over 3 days now.

@Drexx10

8 months ago

Response from developer

Hi there, We’re really sorry for the delay and we understand how frustrating that can be. Document verification is usually completed within 24 hours. However, the digital address verification is required for a Tier 3 upgrade. Please ensure that your location services are turned on to help fast-track the process. If your upgrade is still not completed, kindly send us an email at hello@9psb.com.ng and we’ll assist immediately.

Inconveniencing app

I can’t even complete kyc each time I input my bvn it says error trying to fetch data okay I tried other options using my bank account it’s still redirected me to the bvn verification okay I tried using my nin each time I input my nin it loads then return me back to the nin page it’s my first time yet it’s so inconvenient to use

@Drexx10

8 months ago

A bad app

A bad app
They start malfunctioning after sending money to the account

hdtjbghi

9 months ago

Response from developer

Hello there, We are sorry to hear that you feel this way. I can confirm you are running on the old version of the app. Please do update your ap to enjoy best experience to send and receive money.

Ayokunle Akinriboya

Easy to operate. Very detailed and seamless

Ay Pompey

a year ago

Response from developer

Hi there, Nice to know this.

Best mobile banking app

User friendly and seamless

Samtim1@

a year ago

Bad app

It’s been days now I couldn’t access my own money!! What kind of bank is this ??? Please do the needful I need my money to pay for bills.

Stephen4g

a year ago

Bad app

It is a bad app I just open the app today and I sent 10k first I saw the alert I saw 94k next since 5pm in the evening till now in the morning I never see the alert

I don’t like the bank it a bad experience in the first day

Oyinbo 22

2 years ago

Response from developer

Hello, We’re sorry for the frustration caused. All issue related with transfers has been fixed in our latest app update. Please update the app to the newest version and log in using your email address. Thank you for your patience.

A bad app

This bank app is rubbish I created an account that I can’t login just a waste of time and data

David ibmk911

2 years ago

Deborah

I don’t seems to understand these app.i created an account then trying to link my bank bvn to it but it not working and now I can’t get access into app.I don’t even see any customer care line to call,need a feedback

deborah_annie