Unreliable Banking experience
Customer service line always breaking (never clear )
Poor and unreliable service : the may just not be able to access bank at point of need
Poor handling for failed transfer ..
Poor and unreliable service : the may just not be able to access bank at point of need
Poor handling for failed transfer ..
Can’t verify identity though mobile app
Need to improve. Can’t verify identity through mobile app. Buklshot app.
Frustrating, please enable facial sign-in
Unable to access my account since the new update. I have not had to log into my account using password as I always use facial recognition, I do not remember my password and I have don’t forget password but for 5 days now I’ve not received an email. Frustrating
Slow transaction
Right now the app is slow in transacting to other banks , kindly work on that cos it was when it’s updated this started to occur
Inability to make quick transfers
After a successful update, now transferring to other accounts is taking way too long, processing transactions for more than an 1hr now
