Glitchy
Always kicks me out 2 times before I can actually do anything
Broken app
Fix the app!! The bank itself is great but the app is trash. I shouldn’t have to sign in three times every time I try to log on to the app.
Verification annoyance
You verify adding an external account through the phone and the email just to have to then call the bank to do it. Why all the steps just to call outside of that the bank and the app has been great
Mobile banking
Mobile banking is fast, accurate and accessible. It saves time and you do not need to drive to the bank. It is so convenient.
Inconvenient
I understand the security but you sent me a text with a security code to verify my identity when I signed in then a minute later you had to send me another text to confirm my identity! All the texts are too much!
