Scam not worth giving your details ad business and clients
They sell normal queries from normal people or made up as leads for expensive credits not sure how come no one reported them to ASIC - if someone from authority reading it could be worth investigating this business- thanks
Die App aktualisiert sich nicht richtig
Die App ist grundsätzlich gut. Leider werden gesendete E-Mails nicht mit Datum angezeigt und die App aktualisiert sich nicht immer. Dadurch ist unklar, ob eine E-Mail an einen Kunden gesendet wurde. Das muss auf jeden Fall verbessert werden.
Response from developer
Es tut uns sehr leid, von Ihren Erfahrungen zu hören. Bitte wenden Sie sich an unseren Kundenservice, damit wir der Sache nachgehen und Ihnen weiterhelfen können.
Scam
The policy states that if you don’t get hired when you buy the starter pack there’s a money back guarantee however customer service denied that claim even after I sent in proof that 1 used all my credits to get 14 leads which are all still pending to this very day with zero response and their customer service is basically giving me tips on how to use my now non existent credits I can’t believe I fell for this scam and now it’s obvious all the leads on this platform are fake and I ignored all the red flags in hopes it’ll work out but it didn’t, thumbtack pro is way better option atleast they charge you only when the client replies. I would not recommend Bark at all I highly suggest anyone looking for real leads find a different alternative and do not make the mistake I made
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Scam app
Bark is 100% scam. They make you spent a lot of money on leads just to sent fake possible clients. 3 different customers requested a quote saying that they have a big project with 14 properties to clean but before you can get the done you need to make a deposit to get access to their security lockbox (doesn’t this sounds stupid) Don’t waste your money and time with this scammers
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Not enough vetting for potential leads
The design of this platform creates far too many false leads. I might get to quote 1 out of 5 leads that I bark at making each quote 100-200NZD. A simple way to solve this issue would be to add an extra step where leads must accept your bark before taking your credits so you can at least be sure they are serious about wanting a quote. I would have liked to leave this feedback with bark however their feedback form does not let you type anything in to it. A bit frustrating when they email you asking for feedback regularly (about once a week). They do have a credit return policy however if you don’t have any evidence of unresponsive leads etc, they will not refund you. Use with caution.
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Pathetic
Never got any leads or responses
Looks fake
Sometimes leads information not correct
They just take your money and you don’t get anything
It’s a scam
Don’t waste your money on it.
Looks fake
Sometimes leads information not correct
They just take your money and you don’t get anything
It’s a scam
Don’t waste your money on it.
ONE STAR - after several years of business and 5* reviews on platform
⭐ One star — expensive leads, poor support and account restricted without proper evidence
I had used Bark for several years through one business account. I later changed the email address on that same account to reflect a change in my business branding.
Bark suddenly restricted my account, claiming that I had multiple accounts. I explained clearly that I had only one account and asked them to identify the alleged duplicate. They provided no account details or evidence. Instead, I received a generic message saying the matter had been escalated to another team.
Th happened at a critical time and cost me an important business opportunity. A platform selling business leads should investigate properly before removing a professional’s access.
I have also found Bark leads expensive for the value received. Professionals pay upfront simply to access contact information, but Bark’s own policy says credits are normally not returned when the customer does not respond or hires someone else. Even when a return is approved, the customer receives platform credits rather than their money back. This puts most of the financial risk on the small business purchasing the lead.
Their published information also appears inconsistent. The Help Centre currently says credit-return requests can be made within 14 days, while the formal terms state seven days. Credits can expire, and Bark’s terms allow credit prices to be changed at its discretion.
After years as a customer, I expected a proper explanation, evidence and a prompt resolution—not an unsupported allegation followed by a generic response.
Based on the high cost of leads, limited financial protection and the way my account was handled, I cannot recommend Bark to other small businesses.
I had used Bark for several years through one business account. I later changed the email address on that same account to reflect a change in my business branding.
Bark suddenly restricted my account, claiming that I had multiple accounts. I explained clearly that I had only one account and asked them to identify the alleged duplicate. They provided no account details or evidence. Instead, I received a generic message saying the matter had been escalated to another team.
Th happened at a critical time and cost me an important business opportunity. A platform selling business leads should investigate properly before removing a professional’s access.
I have also found Bark leads expensive for the value received. Professionals pay upfront simply to access contact information, but Bark’s own policy says credits are normally not returned when the customer does not respond or hires someone else. Even when a return is approved, the customer receives platform credits rather than their money back. This puts most of the financial risk on the small business purchasing the lead.
Their published information also appears inconsistent. The Help Centre currently says credit-return requests can be made within 14 days, while the formal terms state seven days. Credits can expire, and Bark’s terms allow credit prices to be changed at its discretion.
After years as a customer, I expected a proper explanation, evidence and a prompt resolution—not an unsupported allegation followed by a generic response.
Based on the high cost of leads, limited financial protection and the way my account was handled, I cannot recommend Bark to other small businesses.
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Response from developer
We are truly sorry to hear about your experience. Please get in touch with our customer support team so we can look into this and help you.
Nearly Phished, Denied a Refund, Locked Out of My Account
Update (July 2026): After Bark publicly responded to this review asking me to contact support, I reached out again in good faith, believing my case would receive a fresh review. My initial response was AI-generated and requested information from a case that had already been reviewed. After providing the requested details, Bark reaffirmed it’s original decision: no refund, and my account would remain permanently locked because I disputed the charges through my credit card company. This experience left me with the impression that the public response was intended to acknowledge my review rather than reopen my case for meaningful consideration.
I used Bark to generate leads for my coaching business and deeply regret spending money on the platform.
To be fair, when I reported certain problematic leads, Bark did return credits according to its stated policy. However, that did not solve the underlying problem: many of the leads I paid for were low quality, unresponsive, or appeared to have little genuine interest in hiring a professional.
Most concerning was that I was nearly phished by someone who contacted me through the platform. The experience raised serious questions about Bark’s lead verification process. In my experience, a “verified” lead is not necessarily a legitimate lead, nor does it provide meaningful protection against bad actors.
After spending approximately $294 on credits, I concluded that the service did not provide the value that was advertised. I requested a refund and was denied. I then disputed the charges through my credit card company. After doing so, Bark permanently locked my account.
What frustrated me most was that the financial risk seemed to fall entirely on the customer. If a lead is unresponsive, low quality, or even fraudulent, the customer is still out the money while Bark has already been paid.
Based on my experience, I cannot recommend Bark. Between the low-quality leads, nearly being phished by someone who contacted me through the platform, being denied a refund, and ultimately being permanently locked out of my account, I would strongly encourage anyone considering Bark to steer clear and invest their marketing budget elsewhere.
I used Bark to generate leads for my coaching business and deeply regret spending money on the platform.
To be fair, when I reported certain problematic leads, Bark did return credits according to its stated policy. However, that did not solve the underlying problem: many of the leads I paid for were low quality, unresponsive, or appeared to have little genuine interest in hiring a professional.
Most concerning was that I was nearly phished by someone who contacted me through the platform. The experience raised serious questions about Bark’s lead verification process. In my experience, a “verified” lead is not necessarily a legitimate lead, nor does it provide meaningful protection against bad actors.
After spending approximately $294 on credits, I concluded that the service did not provide the value that was advertised. I requested a refund and was denied. I then disputed the charges through my credit card company. After doing so, Bark permanently locked my account.
What frustrated me most was that the financial risk seemed to fall entirely on the customer. If a lead is unresponsive, low quality, or even fraudulent, the customer is still out the money while Bark has already been paid.
Based on my experience, I cannot recommend Bark. Between the low-quality leads, nearly being phished by someone who contacted me through the platform, being denied a refund, and ultimately being permanently locked out of my account, I would strongly encourage anyone considering Bark to steer clear and invest their marketing budget elsewhere.
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Fake Leeds
Fake Leeds
No transparency
90% of leads contacted had no clue they signed up for a contractor to contact them. A lot were not serious about getting work done. Then the others do give a single reply.
Pricing is too expensive for the ROI
I use Bark for my catering lead. While I do get responses from clients that book, those are two few and far between. For every 10 clients, POSSIBLY one of them will respond to you. And then when you have a valid reason for looking for a refund, like a phone number being disconnected, getting a ongoing busy signal, etc., There’s no recompense so money is lost on that as well.
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Do not waste your money on this!
👎👎👎
1 star- waste of business traders money
I’m extremely disappointed with my experience using Bark.
I spent over £200 on credits, trusting Bark’s advertising that leads would be genuine opportunities. Instead, I’ve found that many leads appear to have already found someone elsewhere before they’re even uploaded to the platform.
On multiple occasions I’ve responded within seconds of receiving a lead. Bark even shows that I was the first professional to respond, yet I still receive messages saying the customer has already found someone. If that’s the case, the lead should never have been sold in the first place.
What makes this even more frustrating is Bark’s credit refund policy. They advertise credit returns, but in reality they’ll often only refund credits if the customer never responds at all. If a customer replies saying they’ve already hired someone before the lead was uploaded, Bark still expects professionals to absorb the cost. That’s not a genuine business opportunity—it’s a wasted credit.
As a small business owner, every pound matters. Paying for leads that were effectively dead before I even had a chance is incredibly disappointing and feels unfair.
Bark needs to review how quickly leads are published and rethink its refund policy. If a customer has already hired someone before professionals have a realistic chance to quote, those credits should be refunded automatically.
Until this issue is addressed, I can’t recommend Bark to other businesses. It has cost me money without providing the fair opportunities I paid for.
Consider these facts before putting your hard earned money into bark
I spent over £200 on credits, trusting Bark’s advertising that leads would be genuine opportunities. Instead, I’ve found that many leads appear to have already found someone elsewhere before they’re even uploaded to the platform.
On multiple occasions I’ve responded within seconds of receiving a lead. Bark even shows that I was the first professional to respond, yet I still receive messages saying the customer has already found someone. If that’s the case, the lead should never have been sold in the first place.
What makes this even more frustrating is Bark’s credit refund policy. They advertise credit returns, but in reality they’ll often only refund credits if the customer never responds at all. If a customer replies saying they’ve already hired someone before the lead was uploaded, Bark still expects professionals to absorb the cost. That’s not a genuine business opportunity—it’s a wasted credit.
As a small business owner, every pound matters. Paying for leads that were effectively dead before I even had a chance is incredibly disappointing and feels unfair.
Bark needs to review how quickly leads are published and rethink its refund policy. If a customer has already hired someone before professionals have a realistic chance to quote, those credits should be refunded automatically.
Until this issue is addressed, I can’t recommend Bark to other businesses. It has cost me money without providing the fair opportunities I paid for.
Consider these facts before putting your hard earned money into bark
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Response from developer
We are truly sorry to hear about your experience. Please contact our customer support team so we can look into this and help you.
Waste of time and money
Don’t waste your time and money on it.
Poor quality leads
We find the leads we pay for are not qualified and when we report this we just get a bad response, we are currently looking for a better platform to reach out to qualified customers as Bark are simply not improving and we are losing so much money in not being able to actually speak to the customers, or they are just not interested, money for old rope, perhaps we should set up our own system at least we would not pass on dead leads.
You asked for a review now you have it, you should listen to complaints and improve your current poor service, we are not the only business who has this problem, as word goes around.
You asked for a review now you have it, you should listen to complaints and improve your current poor service, we are not the only business who has this problem, as word goes around.
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Response from developer
We are truly sorry to hear about your experience. Please get in touch with our customer support team so we can look into this and help you.
Made me download the app to delete my account
Never used the app, set up everything on desktop. Didn’t like that you have to pay for credits for the potential of lead / gigs. Sent a support email to delete account and they told me it had to be the app. When I told them I didn’t use the app and asked them to delete my account on their end they didn’t help just asked if I needed help. 🤷♂️
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Don’t waste your time & money
No pictures are ever posted from the “clients” 90% of the time you don’t get a response or answer from the so called lead.
They always have sales to buy credits. If you dispute the lead they won’t respond. I’ve Literally purchased leads within a minute of posting to be told they’ve already found someone or aren’t looking for any services that they just posted.
They always have sales to buy credits. If you dispute the lead they won’t respond. I’ve Literally purchased leads within a minute of posting to be told they’ve already found someone or aren’t looking for any services that they just posted.
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Recent experience not as good
I have been using BARK for about 3 years now and actually it’s really helped me build out a nice book of business.
The reason for the low rating is that recently I feel like the lead quality has gone downhill significantly - and this is from someone who has had success on your platform before.
I have had numerous instances where I number has been showing as being verified by BARK and then when I contact it there is no response to my emails but when I phone the line never gets picked up and just goes dead. I have asked the support team the question (they have previously been really really helpful) about what is classed as a verified phone number and have not been given a proper answer.
It’s a disgrace that numbers are showing as verified but rhen a couple times when I have got in touch with the person they have told me they have no idea what BARK is and aren’t even searching for any services at the moment.
This is worrying proactive as makes me doubt the honesty of the leads being generated as it’s showing as verified but the number doesn’t work or the person has no idea what BARK IS. Now this has only happened a couple of times but it makes me wonder how many times I am contacting someone and not getting a response - I’m then just assuming they don’t want my services but actually the number might not be right or they may have no idea what BARK is. This feels like poor business.
Again, this is from someone who HAS had quite a lot of success with this great platform - but recently it’s not been as good. Don’t rely on this as your main lead source as the leads are incredibly expensive - depending on prices you may need to find yourself needing to convert 3/4 people in order to pay for contacting 10 leads which is a very high close ratio
The reason for the low rating is that recently I feel like the lead quality has gone downhill significantly - and this is from someone who has had success on your platform before.
I have had numerous instances where I number has been showing as being verified by BARK and then when I contact it there is no response to my emails but when I phone the line never gets picked up and just goes dead. I have asked the support team the question (they have previously been really really helpful) about what is classed as a verified phone number and have not been given a proper answer.
It’s a disgrace that numbers are showing as verified but rhen a couple times when I have got in touch with the person they have told me they have no idea what BARK is and aren’t even searching for any services at the moment.
This is worrying proactive as makes me doubt the honesty of the leads being generated as it’s showing as verified but the number doesn’t work or the person has no idea what BARK IS. Now this has only happened a couple of times but it makes me wonder how many times I am contacting someone and not getting a response - I’m then just assuming they don’t want my services but actually the number might not be right or they may have no idea what BARK is. This feels like poor business.
Again, this is from someone who HAS had quite a lot of success with this great platform - but recently it’s not been as good. Don’t rely on this as your main lead source as the leads are incredibly expensive - depending on prices you may need to find yourself needing to convert 3/4 people in order to pay for contacting 10 leads which is a very high close ratio
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Response from developer
We are truly sorry to hear about your experience. Please get in touch with our customer support team so we can look into this and help you.
Successful business growth
Since I have teamed up with bark I have nothing but good leads and great entertainment opportunities. Not all leads pan out, but the ones that do has been a pleasure to work with. Customer service and going that extra mile makes a big difference. Bark keeps me busy and new leads keep coming. Thank you Bark Team from Our Dance Place.
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Business
80 % jobs request are fake, waste of money to buy credit for accepting job requests
