Love the restaurant,Hate the app.
The app is for ordering,it doesn’t let me select a store to order from so I can’t order.It just doesn’t work
Glitchy & Frustrating as @&#%
When you first enter app to order makes you do it twice. Try to access my favorites and won’t stay on screen so have to build reorders from scratch every single time. Uninstalled and reinstalled and lost favorite store setting. Tried to re-fav and won’t let me. But of course parts that take your money and save your card work flawlessly. And btw don’t default to an 18% tip for take out orders where all someone does is hand you a bag. Are you kidding me??
Using system when eating in restaurant also highly annoying. We automatically just ask for paper now.
SO. MANY. ISSUES. Get a new app developer and do it right. Beyond frustrating and sometimes counterintuitive, esp when i just want take out. Unbelievable.
Using system when eating in restaurant also highly annoying. We automatically just ask for paper now.
SO. MANY. ISSUES. Get a new app developer and do it right. Beyond frustrating and sometimes counterintuitive, esp when i just want take out. Unbelievable.
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Useless
You’re not actually on their waitlist despite what the app says!
Why is this not on open table
Just use a normal booking system. I don’t want 1000 apps for booking restaurants. I just want you to use one that already exists. Please. This is so dumb
Pointless app
Only gave options for take out or delivery so couldn’t use for dine in. Numerous UI issues preventing cancel and backing out of pages meaning you have to close the app and start again. The web app is so much better.
Terrible Consumer Experience
You join the waitlist via the app to be told you need to check in within 30 minutes or lose your spot, just to drive up to find out it’s another addition 30, 45, or 60 minute wait. Don’t waste my time, tell me when to actually show up. The solution was to “wait at the bar” which had so many people at it you physically couldn’t reach it. Terrible app experience, give a more accurate wait time picture.
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App does not work at all
Doesn’t let me join waitlist which is whole point of app
Very strange concept
I guess app does what is suppose to do, but the concept itself of installing an app just to wait in line is ridiculous. I expected that an app will allow me to make a reservation.
You’ve Been Had By Bartaco
This app has no reason to exist. It purports to create a spot “in line” for you to make a reservation, but what it’s really doing is putting you in a virtual line, which runs completely parallel to the actual “line” of reservations at the restaurant, yet never actually arrives at said restaurant (case in point, I secured a “spot in line” about 30 minutes prior to arrival via the app, only to find out there was a 45 minute wait upon arriving at the restaurant). Therefore, it has no purpose to exist, since your “spot” is only valid for an imaginary version of the restaurant, not the one you’re physically standing in right now impotently reading this review.
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Pointless
Doesn’t tell you where you are on the waitlist….
Can’t make a reservation in the future
It assumes you’re already at the restaurant.
Simply Does Not Work
App is very buggy and simply doesn’t work. We entered in all the payment fields and checked it over several times, but the app didn’t process payment after many attempts. Apps should be simple, but this isn’t and doesn’t work.
Crashes
When I hit the “join waitlist” the app crashes. I want to go there to dine in and was told use need to scan the QR code and order through the app while in restaurant. Looks like I’m going elsewhere.
Can't wait list
The app hasn't worked for over a month. I can't select my party size and add myself to the wait list.
If I could give it 0 stars I would
Neither the app nor the website will let me check out. Thx bartaco!🤡
Waitlist is misleading…
Downloaded the app, added my name to the waitlist, only to be told by the hostess the wait would be 30-40 minutes. The guy in front of me did not use the app and was told 35 minutes. Pointless
Glitchy and doesn’t work
If the app creators maybe placed a couple of orders using this app they’d know how bad this app is :)
How much business Bartaco has lost due to this crappy app
I tried so hard try to place the order using the app. The mobile app is so poorly written and full of bugs. I just can’t pass the payment section. Go back to the drawing board and rewrite the whole app. Bartaco has lost so much potential business due to this poorly written mobile app. 0 star.
Useless AF
You check-in via app, still have to stand in line at restaurant to check-in. What a great idea!
Terrible
It crashes and then after re-entering everything it won’t accept any valid cards or Apple Pay. I’m going somewhere easier to eat.
