Great Coffee Terrible App
The Salty has amazing coffee and donuts. They’re a little pricey, but the quality is worth it.
The reason for my lower rating is the app only. It’s honestly one of the worst ordering apps I’ve used. It’s constantly buffering, and placing an order feels like trying to buy concert tickets. During checkout, it repeatedly says the store “needs more time,” and by the time it refreshes to the new pickup time, it needs even more time again. It can take several attempts before an order is finally confirmed.
On top of that, there’s essentially no useful order tracking. The app marks the order as “complete” and closes it even though that just means a delivery driver has picked it up from the store. After that, it’s nearly impossible to tell where your order actually is or when it will arrive.
The food and coffee are great, but the app seriously needs improvement. I hope they update it soon because it’s the only part of the experience that keeps me from giving a higher rating.
The reason for my lower rating is the app only. It’s honestly one of the worst ordering apps I’ve used. It’s constantly buffering, and placing an order feels like trying to buy concert tickets. During checkout, it repeatedly says the store “needs more time,” and by the time it refreshes to the new pickup time, it needs even more time again. It can take several attempts before an order is finally confirmed.
On top of that, there’s essentially no useful order tracking. The app marks the order as “complete” and closes it even though that just means a delivery driver has picked it up from the store. After that, it’s nearly impossible to tell where your order actually is or when it will arrive.
The food and coffee are great, but the app seriously needs improvement. I hope they update it soon because it’s the only part of the experience that keeps me from giving a higher rating.
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Technology issues
Food is great. The app not so much.
Salty donut
Everything is good
sucks
reward system doesn’t work and tells you you are getting a free item but once you are at register it shows “0 rewards” pls fix it
Best doughnuts in town!
Love The Salty 🍩. I used to travel to Orlando & so happy when they came to Tampa!
