Crashing Constantly
Now way I am relying on this app if I am in need of charging.
App not working
Installed this app , but when clicked on it won’t open .BTW my phone is compatible with this app.
Excellent service
BC Hydro chargers are reliable and more reasonable than other stations. I once needed to call Help because there was no internet service in Sayward. The helper was amazing.
Merrit BC1-10039
Terrible. Tried twice, error.
Constant crashing. Won’t even open
Developers keep putting out needless(and obviously untested) update. The most recent update causes the app to instantly crash upon opening on iOS16. Don’t use if you have other options. One of the least usable and reliable charging apps.
Chargers
Had to try three chargers before one would work at rock city not sure of the problem but the first one I tried to use worked in the end
Not working anymore!
Used it to cross BC and canada(Flo) but since the update it’s dead. Won’t open on my iPhone. Too bad. Will try to reload it.
First time’s the charm
Using maps in my 2026 ioniq 5, I easily found the station and I pulled right up to the 350kW charger for my first ever charging experience. App and charger worked seamlessly and after charging from 18% to 80% in just over 20 minutes, I was back on my way. Great app that works with other networks, too
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Not working!
Can’t get #44 to work
Disconnects time to time
Disconnects in few minutes... not happy at all
don’t install if you don’t need to
absolutely horrible app. took minutes to load, additional minutes to register an account, and requires me to preload money onto a wallet instead of paying on-demand. oh and by the way if you create an account, you can no longer pay ad-hoc through browser. horrible experience
Great EV Charger
Very fast charging and easy to use
400 kw
This charger is great and super fast but the plug was hard to seat. I had to get a man to help me. Also, it wouldn’t be very safe to use it at night - especially if a washroom was needed. Otherwise, 5 stars.
Another disappointing charge station that does not work
Unreliable charge stations!!! So stressful when you need to charge your car and the charger won’t charge! Tesla station never has this problem!
Consistently good
Better than all the rest of the EV chargers. Straight forward, easy to use, and reliable.
Port1
An1138 port 1 not working
Slow and unresponsive
Today while using this app, I waited and waited for it to register my commands. It seemed to freeze and slow down while I was trying to get my charge to start. Prior to that, while flipping through the charge ports, trying to find my code, it was faster. It did eventually work, but I had to try multiple times and 3 different charge ports.
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Make sure there’s money on your card
I had to call for assistance and a very helpful person answered right away and helped me navigate my problem. My card was not working because it was empty. Ooops! Then she helped me to apply the option for automatic refill, and stayed on the line until everything worked. Very helpful. She said ‘don’t even bother trying to figure it out yourself, we’re available 24-7 so just call!’
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Good service bad price
$0.36 wasn’t enough they jacked up prices to $.040 it should not be more then $0.20 too bad when government is greedy
Issues
Well app keeps freezing after I login.
Deleted the app couple of times and re installed it but still same.
Deleted the app couple of times and re installed it but still same.
