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BCR Móvil

BCR Móvil

by Banco de Costa Rica

205 ratings
78 reviews
💰 Finance
🗺️ Navigation
Free

Details

Released
December 20, 2012
Updated
October 23, 2026

Features

Developer

Banco de Costa Rica
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BCR Móvil screenshot #1 for iPhone
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About

Manage your finances with this interactive and modern banking application. Access account details, make transfers, pay bills, and manage cards. Features include biometric authentication, customizable options, and a night mode for a user-friendly experience.

✓Account management and statements
✓Fund transfers (SINPE)
✓Bill payments
✓Card management
✓Biometric transaction authorization
✓Customizable interface
✓Office and ATM locator
Show original description

What users say about BCR Móvil

Reviews of BCR Móvil are mostly negative: the Finance app is rated 3.3/5 from 205 App Store ratings. What users like most: easy to use, favorites for quick payments. Top complaints: frequent app crashes, forced immediate updates causing issues. Summarized from real user reviews.

Positive things

  • 👍Easy to use
  • 👍Favorites for quick payments
  • 👍Simple transfers
  • 👍Face ID support (requested/partially implemented)
  • 👍Apple Pay integration (mentioned once)
  • 👍Secure login with robust password

Negative things

  • 🐛Frequent app crashes
  • 🐛Forced immediate updates causing issues
  • 🐛Difficult to find payment entities
  • 🐛Incorrect number validation for payments
  • 🐛Complicated payment processes
  • 🐛Increased steps for transactions
  • 🐛Security concerns with forced updates
  • 🐛Inability to view or pay loans
  • 🐛Limited payment options for services
  • 🐛Issues with SINPE transfers
  • 🐛Facial recognition issues
  • 🐛Biometric authentication problems
  • 🐛App instability and crashes
  • 🐛Poor user interface design
  • 🐛Unintuitive and not user-friendly
  • 🐛Inconsistent synchronization between app and web
  • 🐛Password issues and frequent resets
  • 🐛App not working on older devices/OS versions
  • 🐛Blocking funds on deposit days
  • 🐛Inability to transfer to BCR third-party accounts
  • 🐛App exits during bill payment
  • 🐛App not supporting password managers
  • 🐛No registration option
  • 🐛Copy-paste issues for passwords
  • 🐛Wasted screen space
  • 🐛App not functioning on specific devices
  • 🐛Difficulty in registering devices
  • 🐛Limited transaction history
  • 🐛Missing essential features
  • 🐛Continuous updates are inconvenient
  • 🐛App is slow and crashes
  • 🐛Lacks dynamic functionality
  • 🐛App is useless without login/balance check
See all reviews

What's New in BCR Móvil

2.44.0

October 23, 2026

- Nuevas funcionalidades en ahorro automático. - Corrección de incidencias.

User reviews

Most RecentHighest RatedLowest Rated

Pésimo servicio

La información es poca, el servicio al cliente pésimo y la señora Sonia Ortega Mejía solo hace que las personas pierdan su tiempo con un muy mal desempeño
LCLocura morada C.R

Response from developer

Hola. Lamentamos mucho que su experiencia no haya sido satisfactoria. Agradecemos sus comentarios, ya que nos ayudan a mejorar. Para poder atender su situación de manera directa, le invitamos a comunicarse con nosotros vía WhatsApp al 2211-1135 o al teléfono 2211-1111.

Pésimo banco, pésima aplicación

Yo creo que si hubieran hecho un concurso para generar la aplicación con la interfaz más complicada del planeta, no hubieran podido hacer tan buena labor como hicieron los desarrolladores de esta aplicación. Una verdadera tortura, errores, por todo lado, es una verdadera desgracia.
Ggrumpytico

Literalmente Basura

De las aplicaciones con más fallos y de las más lentas que he visto. Abrí una cuenta en el banco, hace un tiempo, pero sus plataformas son tan abismalmente malas, que prácticamente no la uso, prefiero otros bancos.
NCNella Calvo

Response from developer

Hola estimado cliente. Agradecemos ampliarnos su comentario enviándonos un mensaje al WhatsApp 2211-1135, nos interesa mucho conocer su opinión.

Obligación divina de actualizar??

Usted está pagando el almuerzo que se acaba de comer. Pasa la tarjeta, intento fallido por montos insuficientes. Fácil, entre al BCR Móvil y mueva saldo de su sobre a su cuenta. El BCR Móvil se niega a correr porque hay una actualización nueva, aunque usted actualizó todas las apps de su celular antes de salir a almorzar cuando tenía WiFi. La actualización del BCR se publicó mientras usted comía. Ahora se encuentra sudando en una encrucijada que le impuso el personal del BCR. Por un lado el vendedor molesto porque usted no se apresura a pagar, y por otro, entre la pobre señal de celular junto con los datos carísimos amenzando con la posibilidad de quedarse sin saldo y no poder pagar del todo. ¿Qué hace usted?

¿Por qué motivo racional, si lo hay, el personal de informática del BCR decidió hacer obligatria la actualización inmediata de la aplicación, poniendo en apuros a sus clientes en innumerables situaciones como el escenario anterior? Puedo entender que dé una advertencia al ingresar de que hay una actualización disponible, y puedo entender que obligue a actualizar pasado un tiempo produdencial, digamos 1 semana después del aviso anterior. Pero en la situación actual, no es una aplicación en la que se pueda confiar. Te mete en apuros sin justificación racional.
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Jjeissonh

Response from developer

Hola estimado cliente. Su opinión es muy valiosa para nosotros, nos gustaría saber más sobre su comentario para mejorar nuestra experiencia en banca digital. Agradecemos contactarnos enviándonos un mensaje al WhatsApp 2211-1135. ¡Estamos para ayudarle y mejorar su experiencia!

Last two versions tend to crash upon launching the App

The App in general is great. I wish it did not crash often upon launching the App.
JJelosamkr

Response from developer

Hello! We apologize for any inconvenience with the app. Your feedback is highly valued. Please ensure you have the latest version installed. If the issue persists, contact us at 2211 1111 or via WhatsApp at 2211 1135.

See 73 more reviews

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User experience

🐞

Reported Bugs

40 issues

App crashes upon launching

Bug

SINPE transfers fail

Bug

Cannot select destination account for SINPE transfers

Bug

Facial recognition not working

Bug

Login issues occur frequently

Bug

App forces immediate updates

Bug

Payment errors with incorrect number messages

Bug

Favorite payment functions are complicated

Bug

App exits during bill payment

Bug

Cannot perform transfers to BCR third-party accounts

Bug

Facial identification is poor and requires multiple attempts

Bug

SINPE payments do not work

Bug

App does not notify about SINPE transactions

Bug

Email for device activation is not generated or sent

Bug

App does not work with password managers

Bug

Copy-paste is disabled for passwords

Bug

App does not function on iPhone 8 with iOS 13

Bug

App closes and indicates it's used on another device after registration

Bug

Device registration issues

Bug

Only current day's movements are visible

Bug

Registered accounts are lost after updates

Bug

Email delivery for activation is delayed

Bug

App crashes or does not allow login

Bug

App is unresponsive on iOS 10

Bug

App does not work with new iOS versions

Bug

App freezes and requests password changes

Bug

App does not allow credit card payments

Bug

App does not show account balance

Bug

App has UI issues and is terrible

Bug

App is slow and does not work

Bug

App does not allow login

Bug

App is useless, no login

Bug

App is slow, doesn't work, and is a waste of time

Bug

App is broken after the last update

Bug

App is not updated despite claims

Bug

App no longer supports older Android phones

Bug

App is inactive if not used via the web

Bug

App crashes and doesn't allow login

Bug

App is unstable and crashes frequently

Bug

App does not sync with the web

Bug
✨

Requested Features

21 requests

Implement Face ID or app-generated codes

Feature

Improve facial recognition accuracy

Feature

Allow biometric login (Face ID/Touch ID)

Feature

Expand payment options for services

Feature

Increase SINPE transfer limits

Feature

Allow viewing personal and mortgage loans

Feature

Enable loan payments

Feature

Add more water and cable company payment options

Feature

Improve favorite payment functions

Feature

Allow predefining multiple recharge amounts

Feature

Provide transaction history beyond the current day

Feature

Integrate with password managers

Feature

Allow copy-paste for passwords

Feature

Implement Touch ID login

Feature

Add dark mode

Feature

Improve security and reduce complexity for users

Feature

Allow payment of credit cards

Feature

Allow viewing account balance

Feature

Make the app more dynamic and user-friendly

Feature

Allow online balance checking

Feature

Add more useful and practical features

Feature

FAQ

What can I do with the BCR Móvil app?

The BCR Móvil app allows you to manage your accounts, view transactions, make transfers via SINPE, pay bills for over 300 services, and manage your credit cards. You can also access customer support, view promotions, and find nearby offices and ATMs.

Is the BCR Móvil app free to use?

Yes, the BCR Móvil application is offered for free. There are no charges for downloading or using the core functionalities of the app as described.

What are the security features of the app?

The app offers enhanced security features such as biometric authorization for transactions using your face, a login background option, and the ability to remember your user. You can also activate, block, or configure your cards within the app.

Can I customize the app's appearance?

Yes, the app provides several options for personalization, including a night mode for a more comfortable viewing experience, quick access shortcuts, and the ability to set a profile picture. You can also customize your login screen.

How can I get help if I have an issue with the app?

For any inquiries or issues, you can contact customer support via email at CentroAsistenciaBCR@bancobcr.com or by calling 2211-1111. The app also provides direct access to customer service and online requests.