No good
Please fix this app it is no good
Awful
The app never loads properly, and when it does- viewing my bill PDF involves multi-step authentication. Totally unnecessary.
App doesn’t work
Just use the website. Nothing ever loads on the app
Useless
This app is useless, it never loads properly I may as well just log in online
Useless ap
Not user friendly
Useless
The App never seems to load properly, all I ever get is a spinning wheel and no account info ever loads. The App is basically useless to me. I end up just logging in through the web browser.
Stuck on login
Getting the wheel of death on login. Please fix this dev
Terrible service
We switched to bell on our tv and internet and also 4 cell phones. It's been the worst experience we have ever had. My bill is over charged EVERY month. The internet is terrible. I call bell and they can never find my account. I spend 2 hrs a month on the phone until things are correct. Avoid bell at all costs
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Incredibly horrible app.
One of the most useless pieces of data taking up space on my phone. Also the internet keeps going out in the evenings and no way to get support. Shaw used to before it was Rogers.
Bill not loading
This app is terrible. Does not work anymore. Can’t load anything on the app at all. It’s 0 start not even 1 star.
Unusable
If I could give this 0 stars I would. Nothing loads on this app, I can't view/pay my bills through it, I cant view my account or anything for that matter. I don't think anyone is monitoring this app, there's no updates, no bug fixed, nothing. Thank you Bell MTS, not only do you price gouge all of your customers for subpar internet, you can't even make a working app.
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Feels like the app is stuck in the past
1. Unreliable login and authentication
• Users often report login failures or frequent need to re-enter passwords.
• Biometric login (fingerprint/Face ID) sometimes fails randomly, even on supported devices.
2. Poor UI/UX design
• Navigation can feel clunky and unintuitive.
• Important info (like usage stats, data limits, or billing) is often buried under menus, requiring multiple taps.
• Some features are inconsistent across iOS vs Android.
3. Slow or buggy performance
• The app can lag, crash, or freeze during heavy use.
• Pages (e.g., account summary, bill payment) sometimes take 10–15 seconds to load.
• Users often report login failures or frequent need to re-enter passwords.
• Biometric login (fingerprint/Face ID) sometimes fails randomly, even on supported devices.
2. Poor UI/UX design
• Navigation can feel clunky and unintuitive.
• Important info (like usage stats, data limits, or billing) is often buried under menus, requiring multiple taps.
• Some features are inconsistent across iOS vs Android.
3. Slow or buggy performance
• The app can lag, crash, or freeze during heavy use.
• Pages (e.g., account summary, bill payment) sometimes take 10–15 seconds to load.
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Garbage
HOT garbage. Typical Bell.
Doesn’t even work
The bill payments screen never loads anymore and nothing else works. Useless
Doesn’t even work
Constantly just loads and can never view anything.. garbage
Awful. No point in having
Can’t load anything. Not worth using at all. Wish I could give a zero rating
Horrible App
This app rarely loads once logged in to. There is no convenient way to pay your bills. I have opened this multiple times only to close out of it after 2 mins of nothing loading. Brutal.
Useless
BellMts has the capacity to provide users with a functional app. This is garbage.
should actually be negative stars
100% useless app. no app support whatsoever and is unable to perform the most basic function one would expect, wont even load properly.
Useless
The app does not open. It tells me to make sure I am using the updated version. I have a brand new iPhone 16 with current updates, and no apps need updating. I have no way of seeing a detailed bill.
