Great idea, mediocre execution
I was pretty excited to use this service to stock our condo’s kitchen with some essentials so we wouldn’t have to stop at the grocery store after 16+ hours of traveling. 5 stars for the concept and having the items delivered/put away. Unfortunately many of the items I ordered were substituted, in some cases with not very similar products. The delivery email confirmation I then received did not reflect any of the substitutions (it showed all the original items and prices) or a difference in the total amount I was charged so it was a surprise to find them when we arrived. So far customer service seems to be responsive and has offered a refund. I’m sure service unfortunately varies widely based on who is actually doing the shopping.
Show more
Really great services provided
I stayed at a location rental that used bellhopt for groceries, it was nice to get them delivered to me. The place I stayed told me they offer new services so I checked out this app and it’s really cool. Love how I can get almost anything I want now when I’m on vacation
