Connect
Terrible as far as staying connected to phone when it does it work great other times it loses the connection and then says it’s no where around after it tell me it is just won’t stay connected need to improve that’s for sure other than that it works fine as far as functionality
Worthless app
This app is pathetic. It literally never worked after the initial installation. Zero stars.
Ruins the experience
It never connects. You have to unplug the seat and plug it back in to establish a connection. This means your settings are meaningless. You have a separate remote which allows you to use the bidet functions butt your seat and water won't be heated. Bermuda support days that can only be done through the app, which doesn't work. Big disappointment.
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Horrible App
What everyone else is saying here is absolutely correct. This app DOES NOT work. Why hasn’t there been any effort made to fix it? C’mon, Bemis!
Worse than useless
I never write reviews. Never. Until now. This app and its overall implementation is so poorly conceived that it cannot be overstated how terrible this experience is. I will be vibe coding my own version if at all possible and if Bemis has any good will towards its own customers whatsoever and wants to make amends it will ensure the API allows for this. What on earth is the point of WiFi connectivity if I must reconnect via Bluetooth from complete scratch every single time nature calls??? It should be Bluetooth once > WiFi once > Bidet remains connected until power is cycled (auto reconnect) or WiFi SSID or PW changes. That’s what WiFi is for. Persistent wireless connectivity. I literally cannot believe I find myself needing to explain this. You sold us a vision Bemis. Here’s an affordable, app-enabled retrofit bidet. Have fun nerds! Well we can’t. It won’t stay connected or reconnect reliably. But here’s the thing Bemis baby, some of us ARE nerds. What if we replace the useless thigh sensor with a jumper? Or better yet, connect it to a Zigbee relay? My point is you can either fix the product you sold us, or at a minimum, impose no obstacles to us fixing it ourselves. Publish your API docs if you haven’t already. Update the licensing on your app to allow for outside development and publish the source code on GitHub. Do SOMETHING. Because this app is a flaming turd. And that’s the only thing keeping my buns toasty as I write this sadly. $300 later. What a shame.
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Who designed this?!
This app must have been designed by someone who never seen an app, never used a toilet, or knows how Bluetooth or WiFi works.
Broken
Update broke Bluetooth connection
I agree with Drew, It IS that bad
Connection is horrible, no reason for the location settings or wifi IMO…. It’s a BT connection!
Hire someone who understands the platform to fix it please. I got this model bidet because of the connectivity. I’ve been regretting since day 2….
Hire someone who understands the platform to fix it please. I got this model bidet because of the connectivity. I’ve been regretting since day 2….
Why even have an app?
The installation video doesn’t even play. Not an inspiring start. Seems like this app is a complete waste so far.
Yes, it IS that bad
Imagine the worst app you could conceive of. Then, make it even worse. That’s the Bemis Living app for you.
Connection is incredibly flaky. Why does it need to be established each time the app opens?
Also, please tell me why in the ever loving world does a bidet app need location permissions set to always??
It’s Bluetooth, you shouldn’t need any more information than that.
This app was developed by a company that clearly is out of their element, and it’s clear that nobody who works for Bemis has actually used this app, because if they did, I’d imagine they’d be incredibly embarrassed to be associated with such a steaming pile of absolute trash.
Connection is incredibly flaky. Why does it need to be established each time the app opens?
Also, please tell me why in the ever loving world does a bidet app need location permissions set to always??
It’s Bluetooth, you shouldn’t need any more information than that.
This app was developed by a company that clearly is out of their element, and it’s clear that nobody who works for Bemis has actually used this app, because if they did, I’d imagine they’d be incredibly embarrassed to be associated with such a steaming pile of absolute trash.
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If I could rate it 0 I would
This app is one of the most useless and worst apps I’ve ever downloaded, this company should be ashamed to release an app like this. Terrible interface and barely works!
Doesn’t connect with Biobidet BB-2000 by Bemis
Doesn’t connect with Biobidet BB-2000 by Bemis
Won’t connect
Will not connect after numerous attempts, sounds like we are not missing out on much based on other reviews….
Connect every time?
Why do I have to connect (usually searching for products) and add the seat every time I use it? The seat product page said that it would automatically connect every time I walked up to the toilet. Without automatic connections, it’s close to pointless.
Bad registration
We tried to register the product and would not allow us use discreet email. Considered it private matter. We cannot proceed to use the app as it leads us nowhere. We had to use re remote to use the product. Company needs to change this .
Worthless app
App will only connect to the bidet seat (don’t buy from bemis) when you are sitting on it. Every time you close the app it forgets everything and you must sit on the seat with bare thighs and re-connect as if for the first time. Don’t but any Bemis seat that has the app function or better yet, don’t buy any seat from Bemis in the first place.
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Terrible app. Poor quality
Worthless app. Does not stay connected to bidet. Does not allow you to use the technical support function as the keyboard covers the message send function. Avoid buying this if you have it and have not installed it send it back. Junk
