Terrible Bookkeeping Service
This is essentially an extremely overpriced version of QuickBooks Online. You never truly have a dedicated bookkeeper, as they're constantly changing. The software integration is subpar and consistently disconnects. I have no clue what my "dedicated" bookkeeper even does. You will spend more time, effort, and money by signing up with Bench. If you're running a business, I highly suggest looking elsewhere.
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Zero accountability
SCAM! Ended up owing so much and not given a shred of advice to manage my business revenue and payroll. Reported them to Better Business Bureau. Misleading and careless bookkeeping and tax filing.
Useless
If you want to overpay someone else for you to do your own books, then Bench is for you. They never did anything on time and only did work after complaining every month. Stay away!
Fix the app please
3 years since the first Benton of the messages still starting on the app iconand it still hasn’t been fixed. Still seeing messages on the app showing up as unread, when I’ve read them. It’s an easy fix.
Great If you have time to do your own books
I was a bench customer for three years. Let me put it this way: It was easier to give birth to three babies than getting my books on time.
