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Berkshire Bank

Berkshire Bank

by Berkshire Hills Bancorp Inc

11K ratings
52 reviews
💰 Finance

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • February 11, 2013
  • April 22, 2023

Developer

Berkshire Hills Bancorp Inc
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Reviews summary↘︎
⭐52
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
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About

Manage your finances on the go with this mobile banking app. Check balances, transfer funds, pay bills, and deposit checks remotely. It also offers features to control your debit card, find bank locations, and save receipts.

✓Check account balances and transactions
✓Transfer funds between accounts
✓Pay bills and manage scheduled payments
✓Deposit checks remotely
✓Control debit card usage
✓Find nearby branches and ATMs
✓Store and organize receipts
Show original description

What users say

Summarized from real user reviews of Berkshire Bank. Based on 11K reviews and a 4.7/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Convenient banking
  • 👍User-friendly app
  • 👍Excellent customer service

Negative things

  • 🐛Frequent login issues
  • 🐛Unreliable mobile deposit
  • 🐛Inconsistent app performance
  • 🔒Privacy concerns with clipboard access
See all reviews

What's New in Berkshire Bank

5.0.20.1755

April 22, 2023

We are continually working to deliver an exceptional user experience within the app. This update contains bug fixes and performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

Still not that great

Multiple problems on a daily basis. Always gives me problems. Trying to sign in half the time wont let me. If the government can acquire your location an your microphone at any time then our apps an service should be 100 percent reliable pretty simple
Megadeth10359Megadeth10359

Banking

I’ve been a Berkshire Bank customer since my 1st passbook account when I was 6 years old ….. I really like the new updates and the customer service has always been excellent ….. thank you for everything
poppa dennispoppa dennis

Response from developer

Thank you for your feedback! We will continue to improve on our latest release in order to provide you with a great digital experience.

Banking

I’ve been a Berkshire Bank customer since my 1st passbook account when I was 6 years old ….. I really like the new updates and the customer service has always been excellent ….. thank you for everything
poppa dennispoppa dennis

Used to Work

This app was fantastic. But with the new iPhone 14 and iOS 16, Face ID has gone away. I now again have the option to use touch ID which hasn’t existed since iPhone 12. Communication with the bank is useless as they repeat back to me instructions that I’ve told them is the problem. Maybe they’ll listen to a review.
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Marc338Marc338

Doesn’t work well

My wife and I just opened up a checking and savings account at Berkshire. I have not been able to make a mobile deposit. The app keeps saying that the option is not available to me. I’ve called customer support and the only answer they can give me is“delete the app and reinstall it and see if it works then” I’m not real happy about that
Show more
seaturboseaturbo
See 47 more reviews

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See developer apps

User experience

🐞

Reported Bugs

3 issues

Face ID/Touch ID not working consistently

Bug

Mobile features unavailable on Wi-Fi

Bug

Deposits disappearing after initial confirmation

Bug
✨

Requested Features

3 requests

Bring back bill pay schedule functionality

Feature

Add support for multiple accounts

Feature

Improve mobile check deposit process

Feature

FAQ

What can I do with the Berkshire Bank mobile app?

The app allows you to check account balances and search recent transactions, make transfers between your accounts, pay new bills or edit scheduled ones, and deposit checks 24/7. You can also control your debit card, find nearby branches and ATMs, and store receipts.

Is the Berkshire Bank mobile app free to use?

Yes, the app is available for free to all Berkshire Bank online banking customers. There are no additional charges for using the core banking features provided within the application.

What features are available for managing my debit card?

The app provides card controls that allow you to turn off your debit card if it is lost or stolen. You can also manage purchase limits for your card directly through the application.

How can I find a Berkshire Bank location using the app?

You can find nearby Branches and ATMs using the iPhone's built-in GPS. Alternatively, you can search for locations by zip code or a specific address within the app.

What are the benefits of using the receipt feature?

The receipt feature allows you to store and organize any receipt directly within the app. This can be helpful for maximizing tax deductions, protecting purchases, and keeping organized financial records.