BERSHKA appears to be a legitimate app. The AppsHunter Legitimacy Score for BERSHKA is 100 out of 100 points across 7 verification signals from App Store and developer data.

BERSHKA Reviews: Is It Legit?

Name: BERSHKA
Rating: 4.8 (11293 reviews)

BERSHKA

Industria de Diseno Textil, S.A.

🌟 Lifestyle

🛍️ Shopping

Customer Experience

Positive experience44.8% of reviews

Neutral8.1% of reviews

Negative experience47.1% of reviews

~ Based on 384 written reviews from the US App Store.

What users say about BERSHKA

Reviews of BERSHKA are mixed: the Shopping app is rated 4.8/5 from 11K App Store ratings. What users like most: trendy and stylish clothes, fast delivery. Top complaints: expensive prices, inconsistent sizing. Summarized from real user reviews.

Positive things

👍Trendy and stylish clothes
🚀Fast delivery
💯Great quality products
👌Easy to use app
🤩Favorite clothing brand

Negative things

💰Expensive prices
🤔Inconsistent sizing
🐛App crashes and freezes
🤯Poor customer service
🚫Items out of stock or not delivered

Is BERSHKA Safe?

BERSHKA appears safe based on user ratings. AppsHunter Safety Score for BERSHKA is 96/100.

This assessment is based on 11,293 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.1% of ratings point to a safe experience

1.6% of ratings suggest some concerns

3.3% of ratings point to a risky experience

~ Based on 11,293 App Store ratings for BERSHKA.

Is BERSHKA Legit?

BERSHKA appears to be a legitimate app. AppsHunter Legitimacy Score for BERSHKA is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

login

love love LOVE the shop, however it keeps logging me out and i have to sign in ALL the time why is this??? i’ve reinstalled the app and updated it and it’s still doing the same i need help. it’s very frustrating and very annoying. i need it fixed!

Llisa________

6 days ago

Response from developer

Hello lisa! Thanks for sharing your opinion. Our team will be happy to review it so you can enjoy our app to the fullest

VERY DISAPPOINTING EXPERIENCE I DO NOT RECOMMEND SHOPPING HERE!

I ordered a blouse and paid for shipping, but my order never arrived. Before that issue was resolved, I tried to place another order. In total, I paid over $75, including extra money for faster shipping on my last blouse. This happened in August of last year, and it has now been an entire year without receiving my order or getting my money back.
I contacted customer support several times by phone, hoping to get an explanation and a refund, but I still haven’t received a satisfactory response. I have kept my payment receipt as proof of the transaction.
It is extremely frustrating and disappointing to pay for products and shipping, only to receive nothing and lose your money. A year is more than enough time to resolve this issue, yet I am still waiting for my refund. I strongly advise people to think twice before ordering online from this company. Based on my personal experience, I cannot recommend it. I paid for my order, but I received neither the product nor my money back. This is unacceptable customer service, and I hope the company finally takes responsibility and resolves this situation

LLiss.23

8 days ago

Response from developer

Hello Liss.23! Thank you for contacting us. Send us a private message through our website or app with your full name, the Bershka registration email and the order number so that we can help you in the best possible way. We'll talk soon!

Worst shopping experience

WORST EXPERIENCE. THEY ARE A FRAUD
DON’T BUY ANYTHING FROM THEM THEY WILL NOT PROVIDE REFUND
I LOST MY MONEY

The customer service is the worst. I ordered online and received a used product, and they refused to refund me.
They replied after 30 days saying they would not provide a refund also to send back the used product to my address they said I had to pay an additional amount which is completely wrong.
They are scamming customers; they first send me the used product and demanded extra money from me. I would have given ZERO STAR, but there is no such option. DON’T BUY THIS IS A SCAM

CMCyber crime mumbai

8 days ago

Response from developer

Hello! Thank you for contacting us. Send us a private message through our website or app with your full name, the Bershka registration email and the order number so that we can help you in the best possible way. We'll talk soon!

Fica saindo o login toda vez saio do aplicativo

Antes isso não acontecia, mas agora toda vez que saio do aplicativo, minha conta é desconectada. Quando entro novamente, preciso fazer login de novo. Isso acontece toda vez que fecho e abro o aplicativo

GGRazi💖

16 days ago

Response from developer

Olá GRazi! Obrigado pelos comentários. Recomendamos verificar se tem a versão mais recente da nossa aplicação. Se o problema persistir, entre em contacto com o nosso Atendimento ao Cliente através dos meios disponíveis na nossa aplicação e web: https://www.bershka.com na secção de contacto. Ficaremos felizes em ajudar.

App com login do Facebook bugado

O aplicativo não está salvando o login usando o Facebook login. A cada vez que entro ele pede novamente.

GGusbb001

22 days ago

Response from developer

Olá! Obrigado pelos comentários. Recomendamos verificar se tem a versão mais recente da nossa aplicação. Se o problema persistir, entre em contacto com o nosso Atendimento ao Cliente através dos meios disponíveis na nossa aplicação e web: https://www.bershka.com na secção de contacto. Ficaremos felizes em ajudar.

silly login

🐸🐸🍓🫶🏻

23 days ago

Scammers

I order some clothes from here then they come to delivery they said order is damaged. They take it back and then ordering my money then I have to go credit card. Don’t these guys they are scammers.

PSPbX singh

a month ago

Chlo

The best shop Eva!

CC.L.B.B

a month ago

Mágica

Todo es bellísimo

JJoségnu

a month ago

Muito boa

Se você usa G compre GG

O'Oasis Live '25

a month ago

Response from developer

Olá! Obrigado por sua opinião. Levaremos em consideração para melhorar a experiência do utilizador.

$

One of my best experiances

S🦅Sudais 🦅🦅

a month ago

.

The most awesome clothing brand in the world, I bought jeans, and they just look so good

FFINAH2011

a month ago

Nincs

Nagyon jo koszi puszi

KKopaczz

2 months ago

Amo

Esse site é tudo

L🫶Luan 🫶🏻

2 months ago

Response from developer

Olá Luan! Que bom que gostou da nossa aplicação! Adoramos ler o comentário ❤️Bershka ❤️ Luan

Good collection but poor customer support

I really like whatever I’ve bought from BERSHKA, but I’ve noticed time and time again that the customer support is extremely poor. It takes them AGES to respond on chat. Calling is the way to go, however, I was redirected to the store customer support and no one picks the call.

As much as I like the collection here, the customer support is actually deterring me from placing any online order.

Please improve your customer service to make the overall experience seamless.

I haven’t experienced such poor customer support from any other brand apps.

NNat_R13

2 months ago

Response from developer

Hello Nat_R13! Thank you for giving us your opinion. We will take it into account to improve the user experience!

Adoro

Aplicativo ótimo, muitas peças legais, mas na hora de comprar dá erro 1012 no bairro, que saco, não consigo comprar!!! Me ajudem

C7Cadu 7040

2 months ago

Response from developer

Olá Cadu! Obrigado pelos comentários. Recomendamos verificar se tem a versão mais recente da nossa aplicação. Se o problema persistir, entre em contacto com o nosso Atendimento ao Cliente através dos meios disponíveis na nossa aplicação e web: https://www.bershka.com na secção de contacto. Ficaremos felizes em ajudar.

App

Really easy to use and great members benefits

KKarenmodo

3 months ago

Late delivery

Delivery date are too long

Mmahekk966

3 months ago

Response from developer

Hello mahekk966! Thank you for your comments. We recommend making sure you have the latest version of our app. If the problem persists, please contact our Customer Service through the means available on our app and website in the contact section. We will be happy to help you.