Pick up location closed
So I get my first block yesterday, I wait a little bit and they assigned to me, it was on August 20 on Louisville Kentucky, I drove to the pick up location and it was closed, me and a few more drivers get there for nothing, I try to call and they don’t have any phone number on the app to call, just contact support by email and u don’t know how long it will take, I have a few more blocks scheduled for the next week but I feel like this is scam, will cancel it
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The payment is bad, you're better off using Uber Eats
I don't recommend this at all. I took a route that was supposed to be 28 packages for $47. In the end, it was actually 31 packages, and it took me 3 hours to complete the deliveries—and that's considering I know the area very well since I've been doing deliveries since 2018. Imagine if it had been someone without experience. In the end, they paid me $52, and they deducted $1.25 for accident insurance.
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T
I’ve tried it once, The pay is not worth it and drivers need to know how many packages they’ll get in total for the shift. There should be option just for one “zone”
Jacksonville Hub
Working at Better Trucks-Jacksonville Hub has been a great experience. The company fosters a positive, supportive culture where employees are valued. Leadership truly cares about the employees and creates an environment built on respect, communication, and collaboration.
A special thank you to Daron Que and Diamond for their outstanding leadership. They consistently lead by example, provide guidance and encouragement, and are always willing to support their employees . Their professionalism, dedication, and genuine care for employees make a real difference and inspire everyone to do their best.
I’m grateful to be part of a company with leaders like Daron and Que. Better Trucks-Jacksonville Hub is a great place to work, and I appreciate everything they do to help their employees succeed.
A special thank you to Daron Que and Diamond for their outstanding leadership. They consistently lead by example, provide guidance and encouragement, and are always willing to support their employees . Their professionalism, dedication, and genuine care for employees make a real difference and inspire everyone to do their best.
I’m grateful to be part of a company with leaders like Daron and Que. Better Trucks-Jacksonville Hub is a great place to work, and I appreciate everything they do to help their employees succeed.
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Horrible
Fix your damn app , this app freezes all the time while trying to deliver . What a joke
they are unorganized
you get assigned a shift but when you get there they say they have no routes….i say go early i. the morning to check for routes dont rely on this app. they need to do a better job at assigning routes and being consistent with accurate scheduling, you are wasting people time and gas driving all the way to a warehouse. gas is expensive in todays economy, this is also probably why alot of costumers complain about not getting their packages in time
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Waste
What a waste of time they will approve you for a route, just for you to get to the warehouse and the routes isn’t available. Or never was
Last resort
This last mile company is very poor in organization and very inconsiderate. The routes are not efficient nor consistent. The hardest part is you can be assigned a route just for it to go away the day of, so there’s a good chance a persons time can be wasted on top of gas, which is very unprofessional as a company. Highly wouldn’t recommend.
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Not in Nashville
The next day still waiting to gt paid !!waiting for months to work with these guys then boom gt booked and they cancel the route once I already showed up. Book again boom they cancel again finally gt a call first time ever give me the biggest route on hand .finished like 85% routes bigger than ups . I’m still waiting to be paid ! Their a joke flex is way professional and better and you’ll never have to look for your money
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Great company!
I have had the greatest experience working with Better Trucks DFW location! Super neat company,The staff is amazing, & the app is constantly updated & improving for a better, more effective& efficient experience on the road!
Decent side gig
I’ve worked for them almost a year and during the early stages, many of the commentary regarding organization were true. About six months ago they updated the app and route details. You can find out almost instantly a routes number of packages and payout. This information is provided the day of the route so you can cancel if it’s too big or if you don’t agree with the pay. Organization is key. You have to load packages accordingly so as you proceed in the route you can easily grab your package. If you don’t do this you can add hours to the delivery time. I have had a few cancelled shifts but they let you know two hours minimum prior. They also allow you to pick a zone, so you can deliver in areas of your preference. Packages are usually small but some routes do include larger boxes. A mid sized sedan or smaller suv is ideal. Dispatch is helpful and I normally don’t have any issue at the hub. You are required to return packages and aren’t compensated for this. This one of the only downsides. Typically, you just try and deliver your route. The only package you can’t leave are those that require signature, which are vape cartridges.
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Scam of a company
Will waste your time to get your information, allow you to schedule a route. Then cancel it for no reason hours before the route starts. Claims they overbooked the route even though i was assigned this route multiple weeks ago. Don’t waste your time. Customers never get their packages
They do not pay
I did several routes for them. Then they stopped paying e. App issues cause errors when trying to deliver. They don’t provide enough app training.
FALSE PAY
This company is bogus. They offer a minimum $75 to deliver but paid me $49 for a 5 hour route. DO NOT WASTE YOUR TIME.
They don’t tell you up front what you’ll make, just a range. Then pay you under what they offer. They make it impossible to speak to somebody. This place is horrible !
They don’t tell you up front what you’ll make, just a range. Then pay you under what they offer. They make it impossible to speak to somebody. This place is horrible !
The Worst
This is by far the worst courier job that I have ever had, employees are very unprofessional and little to no customer service experience. They will assign you a shift and cancel last minute if they even remember to cancel you just might drive 45 minutes or more only to arrive and they do not have a route for you but they don’t care so they will just tell you oh you will be priority tomorrow. Now let’s talk about this App that does not work most of the time it will have you going in circles b and add hours to your route if you don’t catch it and the people on the company will be watching you go in circles and they will not call or let you know in any way or compensate you any additional wages for the inconvenience. The only good thing about this company is that they pay the same day but that’s only if you get work.
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WILL NOT ALLOW your bank
They ONLY USE ONE BANKING INSTITUTION: “Branch”
This FORCES us to USE THEIR BANK.
I am reporting this to the FTC.
This FORCES us to USE THEIR BANK.
I am reporting this to the FTC.
Payment
You can't direct deposit to your own bank
What a joke
I’ve literally had 4 shifts canceled back to back to back. This knock off delivery company is a joke. Even customers complain about their service. That review trying to contradict what everyone else was saying but mentioning dispatcher names, just confirms that they only pick and choose who they WANT to work. So why hire more drivers on and approve shifts just to give them to the same people???? Don’t waste your time.
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Waste of time
They frequently cancel shifts at the last minute. For example, if I express interest in a shift and get assigned to it, I naturally assume I’m scheduled to work. However, they cancel just an hour before the shift starts. When I call for an explanation, they simply say, “Oh, we assigned too many people, so we had to cancel some drivers.” It’s a complete waste of time! The schedule is highly inconsistent, and I never even got to complete a single route because they kept canceling shifts everyday. Then I have decided to delete this app completely. don’t waste your time on it!
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No sirve
Esta app no se recomienda no sirve llegas al almacén temprano 7 de la mañana para decirte que no tienen rutas y que tienes que esperar a que otros lleguen cuando tú llegaste temprano, de hecho hice una ruta de 7 horas y solo pagaron 80 dólares de hay saquen los gastos en gasolina y millaje de tu vehículo más el mantenimiento qué decepción
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