Worst cancel policy
They gave away my food to someone else and then ended up ignoring my complaint for two hours and then they cancelled it without my permission and said they would refund my money but haven’t don’t that. I’m uninstalling the app and never using their service.
Poor service
I’m very disappointed with Beu Delivery’s service. Orders take far too long to arrive, communication is poor, and customer support is not helpful when issues come up. What’s even more frustrating is that orders sometimes get cancelled after waiting for long hours, with no compensation or proper explanation provided. The app promises convenience, but the actual experience is unreliable and stressful. Definitely needs major improvement in both service quality and customer care.
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App is Unstable!!
Even though your service is relatively good. Your app is just unusable. Every time there is a new issue. Do you even have QA team its very very frustrating.
1- the app doesn’t load on initial load, i have to refresh it every time
2- putting order in the confirmation button is unresponsive, it used to work but not working starting today (April 3rd)
3- location is unstable sometimes i cant even order
1- the app doesn’t load on initial load, i have to refresh it every time
2- putting order in the confirmation button is unresponsive, it used to work but not working starting today (April 3rd)
3- location is unstable sometimes i cant even order
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Review
Laggy, their discount absolutely garbage I don’t even get how they give you discounts when you level up but you can’t use it I hate how slow they’re tele birr payment is
BEU YOU NEED TO DO BETTER PLEASE!!!
Its ironic how they promo code or any free delivery or any of the discount that you win by getting gold level or diamond level never ever ever works. I don’t know if they dont want you to get those access or if they just have a badly implemented app. And there are specific screens where the go back icon on top doesn’t work, it doesn’t go anywhere you are stack and for me I close app and turn it on again cause I am young, but for the people that have no tech experience or the older audience imagine how they can be confused. Like don’t you have testers that tests this app before its live like how do you not test everything to make sure the full experience???
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