Far from great
I've used BU Delivery more times than I'd like to admit, and the experience is always the same: a broken promise.
They never deliver on time. Ever. You place an order expecting dinner and end up watching a "preparing your order" screen for an hour. Even worse, they happily accept your order knowing full well they have no one to deliver it, then cancel on you an hour or two later, when you're hungry and have run out of options. Accepting orders they can't fulfil isn't a glitch, it's a habit.
No accountability, no honest ETAs, and no respect for your time. Delivery is the one thing a delivery app has to get right, and BU gets it wrong consistently.
By far the worst app in the country. Save yourself the frustration and use Zmall or Deliver Addis instead. They actually show up.
They never deliver on time. Ever. You place an order expecting dinner and end up watching a "preparing your order" screen for an hour. Even worse, they happily accept your order knowing full well they have no one to deliver it, then cancel on you an hour or two later, when you're hungry and have run out of options. Accepting orders they can't fulfil isn't a glitch, it's a habit.
No accountability, no honest ETAs, and no respect for your time. Delivery is the one thing a delivery app has to get right, and BU gets it wrong consistently.
By far the worst app in the country. Save yourself the frustration and use Zmall or Deliver Addis instead. They actually show up.
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Uuserteksbabbd
Absolutely terrible customer service
Save yourself the trouble and use Zmall. Beu has the worst customer service I’ve experienced in all my travels. When you call with issues, their only solution is an apology, you can’t speak with a supervisor, and they treat loyal customers like your business doesn’t matter. I just deleted their app after waiting an hour and half for my order that wasn’t even correct. Don’t waste your time.
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BABeu customer AD
Your Location, ETA, Customer service.
After seeing you had 3.0 rating on appstore i went and checked all comments and you app. On your app your address is an unclickable picture that says you’re at BOLE and on google map it puts you around KASANCHIS. Disclosing your location to your customers is mandatory when the only option is delivery & demand location for using ur app. If a customer needs to talk to you in person you must be available at workday & time.
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RRebeleth
BEU YOU NEED TO DO BETTER PLEASE!!!
Please fix the back icon buttons on your app, like does nobody test your app? Isn’t there any QA? I have to go to close the app and open it back again cause the back button doesn’t work please please please be better beu.
YMYoni mak
Worst cancel policy
They gave away my food to someone else and then ended up ignoring my complaint for two hours and then they cancelled it without my permission and said they would refund my money but haven’t don’t that. I’m uninstalling the app and never using their service.
HHonestHabesha
