Poor customer service and long waiting time for delivery
Response from developer
We’re very sorry about this experience. Waiting that long without proper communication is not acceptable. Please email us at issues@klik.delivery with your order details; we’re reviewing cases like this with our delivery and customer service teams to make sure we do better. Thank you for sharing what happened, and we apologize for letting you down.
The best delivery app in Ethiopia.
Response from developer
Thank you! We really appreciate the kind words and recommendation. We’ll keep working hard to make every klik order fast, reliable, and easy. 💛
Why is Telebirr the only payment option?
Response from developer
Thank you for the feedback. We completely understand the need for more payment options. With klik 2.0, we’ve integrated M-PESA and ArifPay, which will be available starting August 25, 2026. We’re also working on adding more payment options to give our customers greater flexibility. Thank you for choosing klik!
☹️☹️☹️
Response from developer
We're sorry to hear about your experience. This isn't the standard we aim to provide. We'd really appreciate the opportunity to investigate what happened and make it right. Please email us at issues@klik.delivery with your order number, and our team will review the case and get back to you. Thank you for your feedback.
Worst app and customer service
Response from developer
Hi Kent, we're very sorry for the experience you had. Two long delays in a row are not acceptable, and we understand your frustration. We'd like to investigate what happened and learn from it. If you could send your order details to issues@klik.delivery, our team will review the case and get back to you.









