klik Delivery - Food & more

klik Delivery - Food & more

Food, grocery, parcel in Addis

93 ratings
14 reviews
Free

Details

  • Released
  • Updated
  • September 22, 2025
  • August 21, 2026

Features

klik Delivery - Food & more screenshot #1 for iPhone
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klik Delivery - Food & more screenshot #8 for iPhone
klik Delivery - Food & more screenshot #9 for iPhone
iphone
ipad
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About

This all-in-one delivery app brings your favorite meals, groceries, pharmacy items, and parcels to your doorstep. Enjoy real-time tracking, secure payments, and a growing network of local vendors for a fast and reliable experience.

Food delivery from local restaurants
Grocery shopping and delivery
Pharmacy item delivery
Parcel delivery service
Real-time order tracking
Multiple payment options
Customer wallet and rewards
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What's New in klik Delivery

2.0.0

August 21, 2026

klik 2.0 is our biggest update yet. FASTER EVERYWHERE We rebuilt how the app loads and renders. Startup is quicker, lists scroll smoothly, and images appear sooner. BETTER PARCELS Send to multiple stops in one trip and drag them into the order you want. See your driver's details and your delivery stats from the past week. KNOW BEFORE YOU ORDER Vendor pages now show opening hours, ratings and reviews. Pick the exact branch you want, filter by category, and see at a glance when something is unavailable. SMARTER ABOUT LOCATION We'll tell you when you're ordering somewhere far from your saved addresses, and help you register a closer one. FOR YOU A new home page built around what you actually order. Personalized picks, offers chosen for you, and your active carts always within reach. LIVE ORDER TRACKING Follow your order from kitchen to doorstep on the Lock Screen and in the Dynamic Island. No need to open the app. Driver details and a one-tap call are there when you need them. MORE WAYS TO PAY M-Pesa and ArifPay now sit alongside your existing payment methods, with secure in-app checkout. VOICE NOTES Hard to describe where you are? Record a short voice note instead of typing directions, and we'll attach it to the right address. WALLET Top up, pay from your balance, and see every transaction in one place. Thanks for riding with klik. Questions or ideas? We read everything.

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User reviews

Poor customer service and long waiting time for delivery

I ordered food and the delivery man didn’t arrive at the food store for two hours since he was doing something else. And he didn’t credit to call me or the food store so he was using beep calls which i think is poor. At the end i for the food for more than 3 hours in which then i cancelled and demanded a refund. So i hope you learn from my mistakes
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Response from developer

We’re very sorry about this experience. Waiting that long without proper communication is not acceptable. Please email us at issues@klik.delivery with your order details; we’re reviewing cases like this with our delivery and customer service teams to make sure we do better. Thank you for sharing what happened, and we apologize for letting you down.

The best delivery app in Ethiopia.

Excellent delivery app! Fast, reliable, and very easy to use. Orders arrive on time, and the overall service is smooth and convenient. Highly recommended!

Response from developer

Thank you! We really appreciate the kind words and recommendation. We’ll keep working hard to make every klik order fast, reliable, and easy. 💛

Why is Telebirr the only payment option?

Honestly, the payment system is extremely frustrating. How can a delivery app have no alternative payment option for customers who don’t use Telebirr? In Ethiopia, where people use different banks and payment methods, making Telebirr the only option is a huge limitation. Please provide proper alternatives instead of forcing customers to have a specific payment platform just to place an order.
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Response from developer

Thank you for the feedback. We completely understand the need for more payment options. With klik 2.0, we’ve integrated M-PESA and ArifPay, which will be available starting August 25, 2026. We’re also working on adding more payment options to give our customers greater flexibility. Thank you for choosing klik!

☹️☹️☹️

I had a very disappointing experience with this delivery company. The service was extremely slow, communication was poor, and there were no timely updates about my delivery. Customer support was unhelpful and did not resolve the issue. The overall experience was frustrating and far below expectations.
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Response from developer

We're sorry to hear about your experience. This isn't the standard we aim to provide. We'd really appreciate the opportunity to investigate what happened and make it right. Please email us at issues@klik.delivery with your order number, and our team will review the case and get back to you. Thank you for your feedback.

Worst app and customer service

The worst delivery experience you could ever ask for. My delivery took more than 2 hour for consecutive days.

Response from developer

Hi Kent, we're very sorry for the experience you had. Two long delays in a row are not acceptable, and we understand your frustration. We'd like to investigate what happened and learn from it. If you could send your order details to issues@klik.delivery, our team will review the case and get back to you.

Developer apps

FAQ

Does klik have ads?

Yes, klik contains advertisements. As a free service, ads help support its operation and allow users to access all features without direct payment.

What payment methods does klik accept?

klik supports multiple payment options including Telebirr, CBE Birr, Chapa, mobile money, and cash on delivery, catering to various user preferences.

How does klik's real-time tracking work?

You can watch your order move from pickup to your doorstep live on the map. This feature provides transparency and allows you to anticipate your delivery.

Can I reorder from favorite places on klik?

Yes, klik allows you to save your favorite restaurants and stores for quick repeat orders, saving you time and effort.

What is the age rating for klik?

klik has an age rating of 17+, indicating it is intended for mature users. This is based on its content and features.

How often is klik updated?

The latest version of klik is 1.3.2, which was last updated on March 25, 2026. Updates typically bring new features and improvements.

What devices is klik available on?

klik is available on iPhone, iPad, and iPod devices, offering a consistent experience across Apple's mobile ecosystem.

How can I get help with my klik order?

klik offers seamless support through in-app chat and call support, ensuring help is always just a tap away for any order-related issues.