Missing feature
Response from developer
Dear Vincefern, We understand your concern regarding the balance update on the card wallet. Currently, the “Update Balance” feature is not available on iOS devices. However, you can use an AVM machine at the nearest metro station to update the balance. We have also shared your feedback with the concerned team for consideration in future updates.
Total scam
It’s total scam, my biggest mistake was I purchased the card without reading reviews.
Total scam don’t fall for this scam guys.
The developer should look into this.
I am not getting any refund.
Response from developer
Dear Vikas, We’re sorry for the inconvenience you’ve experienced. To assist you further, please share your contact details with us at support@bharatyatracard.com or connect with us at 080-64534442. We’ll be happy to help you. Regards, Pine Labs Prepaid Support
Update balance is not working on IOS
Response from developer
Dear Poorvika Devang, Thank you for sharing your suggestion. We appreciate your interest in having NFC Top‑up on iOS similar to Android. While this feature is currently not available on iOS, we’ve shared your feedback with our concern team for consideration in future updates. Regards, Pine Labs Prepaid Support.
Excellent Card
Response from developer
Dear Varunsur, Thank you for sharing your feedback! We’re glad to hear that the Bharat Yatra Card has been a convenient and reliable mobility solution for you in Bangalore. It’s great to know that the ease of recharging through any UPI app has added value to your experience. If you ever need any assistance, please feel free to reach out to us. Happy travels! Regards, Pine Labs Prepaid Support.
You are wasting money in this
One major issue which I faced is the online balance and the offline balance has a huge diffrence everytime which causes to recharge the card as per prefered amount.
Pathetic service seriously.
Response from developer
Dear Ujjawal Dubey, We have fixed the issue and the mismatch amount is now successfully updated online. Please visit the nearest metro station to freshly update the balance, which is already available online. Once updated, you will be able to use the card seamlessly. In case you face any further issues, please let us know—we will be happy to assist you.. Regards, Pine Labs Prepaid Support








