Good products
Good products & competitive prices & online have products not all in store so more to chose from
Very helpful
Must need app
Poor Service on Returning Items.
Returning items because they are not compatible with our light fittings has been painful. Including a lengthy a investigation by BigW, including providing photographic evidence, but constant requests for
further photographic evidence by the the Seller. We are yet to get an outcome on whether we have to pay for postage and receive a refund, or neither. Not good enough treatment towards a repeat customer BigW.
further photographic evidence by the the Seller. We are yet to get an outcome on whether we have to pay for postage and receive a refund, or neither. Not good enough treatment towards a repeat customer BigW.
Show more
Big W app
The app could be improved. It struggles to find items online unless the exact wording is used. I also find a lot of the items advertised is for online only or market place which is very annoying. There needs to be an option for items that are available in store.
During high traffic it logs you out
Can’t purchase in high traffic times on website and it’ll crash and log you out











