LMTs — Only use this app if you have NO other option and are willing to be disrespected
First off, despite the app wanting to get LMTs matched with clients, there’s no instant confirm mechanism meaning you have to manually accept every appts. So even if I wanted to prioritize taking clients from this app, I need to be glued to my phone to accept clients (and this is really hard when I’m already in session or driving to a client already).
Furthermore, the ability of managing your already accepted appts/seen clients is VERY limited. Any changes or rescheduling to an accepted appt would require reaching out to support and cancelling and hoping to rebook the same client when the new booking goes out. Clients who like you can’t easily rebook with you either. Every request just gets sent out to all the LMTs in the area.
I get building your practice from somewhere but this app is disrespectful over our time and energy. I use other apps and am looking into other contracted positions bc I refuse to be undervalued and underpaid.
Furthermore, the ability of managing your already accepted appts/seen clients is VERY limited. Any changes or rescheduling to an accepted appt would require reaching out to support and cancelling and hoping to rebook the same client when the new booking goes out. Clients who like you can’t easily rebook with you either. Every request just gets sent out to all the LMTs in the area.
I get building your practice from somewhere but this app is disrespectful over our time and energy. I use other apps and am looking into other contracted positions bc I refuse to be undervalued and underpaid.
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Best Massage and Yoga App
Very easy to use and offers clients in your area. Great way to expand your knowledge and skills.
Therapist
I enjoy this app as a therpist it’s easy to use!
Excellent company
Excellent company
The best
Extremely satisfying thanks
Elias
Bigtoe is recreating in home massage therapy and it is bringing it to a new level. Their user friendly app and their polite and kind staff promotes peace of mind and a luxurious experience.
Bigtoe. is a blessing in my life.
An application that takes providers into account—one that doesn't penalize them for occasionally being unable to accept clients, and that always passes tips along to its providers.
An excellent platform.
The Bigtoe platform has provided me with tremendous support and opportunities to connect with many wonderful clients. Through this platform, I have not only expanded my client network, but also built many positive long-term relationships. I am truly grateful for this opportunity and look forward to continuing to provide professional and high-quality services to more clients in the future.
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The response to this situation feels overly strict and lacking in basic flexibility. I accidentally
It’s interesting how the platform demands immediate responses but offers zero tolerance for even the smallest human error.
I accidentally accepted a booking, canceled it immediately, and still had my account suspended. The cancel feature exists, yet using it leads to penalties, making it essentially meaningless.
For a platform built around speed, the lack of flexibility is concerning. This kind of system is difficult to trust.
When I reached out to customer support, the response was extremely rigid and showed little willingness to resolve the issue.
I accidentally accepted a booking, canceled it immediately, and still had my account suspended. The cancel feature exists, yet using it leads to penalties, making it essentially meaningless.
For a platform built around speed, the lack of flexibility is concerning. This kind of system is difficult to trust.
When I reached out to customer support, the response was extremely rigid and showed little willingness to resolve the issue.
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It’s interesting that there is a cancel option, yet using it still leads to penalties.
It’s interesting how the platform pushes users to respond immediately to bookings, yet leaves no room for even the smallest human error.
I accidentally accepted a booking, canceled it right away, and still had my account suspended. There is a cancel option, but using it still leads to penalties, which makes it effectively unusable.
For a system built around speed, the lack of flexibility is disappointing. I hope my case can be reviewed and resolved fairly.
I accidentally accepted a booking, canceled it right away, and still had my account suspended. There is a cancel option, but using it still leads to penalties, which makes it effectively unusable.
For a system built around speed, the lack of flexibility is disappointing. I hope my case can be reviewed and resolved fairly.
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Not getting notifications
I have asked the support team for about two weeks for help getting notifications and have done everything they have asked me to do to get them. I am still not getting notified about jobs and it is effecting my score!
Needs Help
I love the freedom of working this way. So happy to be dual-licensed.
There’s no way to give a One Word for a client who I’ve never met ( or observed ).
What kind of descriptive am I to choose???
There’s no way to give a One Word for a client who I’ve never met ( or observed ).
What kind of descriptive am I to choose???
Terrible format
POS app. I’ve been on this app for over a year now and still can’t respond to bookings
They take a week to pay, and then expect people not to give out there personal info.
Maybe if we felt like we were being treated fairly(like showing us a breakdown of our pay or getting paid on time), we would care more about making sure BigToe is successful. Instead pretty much everyone just uses it as an advertisement. If we were treated great, we would never want to take clients away from the app. We would want BigToe to have more money so they can bing more business. There isnt enough work on here. It started getting good, and then prices got raised, and now hardly anyone schedules. I used to feel good making about 80% of the cash. Now i make about 50%, with about half the appointments being scheduled that used to be. People are struggling right now. We cant afford to have this responsibility. And it is why this company will never grow beyond this point. Not saying im doing this. Just saying what i see and feel the need to do in order to take care of myself.
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Leaving cause it takes bout a week for me to get paid lately
There isnt enough work on here. It started getting good, and then prices got raised, and now hardly anyone schedules. I used to feel good making about 80% of the cash. Now i make about 50%, with about half the appointments being scheduled that used to be. People are struggling right now.
Terrible!!
This company is not ideal to work for. Customer service/staff are the most rudest people to speak with. Very unprofessional the way they respond back to you. They talk to you as if you are a kid when you are trying to ask questions to get understanding of a situation. Really deserves no stars!
So far , so good
I only get 1 to 2 requests a month for massage, but other than that it’s ok . No issues or complaints and the clients I have dealt with are great . I usually receive my pay out within 3-4 days depending on what day the massage was given.
Used to be better
There isnt enough work on here. It started getting good, and then prices got raised, and now hardly anyone schedules. I used to feel good making about 80% of the cash. Now i make about 50%, with about half the appointments being scheduled that used to be. People are struggling right now.
No improvements
It’s been there long years and they stop pay the same amount regardless of the distance. They also take a free out of your pay claiming it’s a deposit fee and there’s no option.
Review
I am happy that I am experiencing prosperity with the Bigtoe app in ways that are healthy for me!
