Elias
Bigtoe is recreating in home massage therapy and it is bringing it to a new level. Their user friendly app and their polite and kind staff promotes peace of mind and a luxurious experience.
Bigtoe. is a blessing in my life.
An application that takes providers into account—one that doesn't penalize them for occasionally being unable to accept clients, and that always passes tips along to its providers.
An excellent platform.
The Bigtoe platform has provided me with tremendous support and opportunities to connect with many wonderful clients. Through this platform, I have not only expanded my client network, but also built many positive long-term relationships. I am truly grateful for this opportunity and look forward to continuing to provide professional and high-quality services to more clients in the future.
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The response to this situation feels overly strict and lacking in basic flexibility. I accidentally
It’s interesting how the platform demands immediate responses but offers zero tolerance for even the smallest human error.
I accidentally accepted a booking, canceled it immediately, and still had my account suspended. The cancel feature exists, yet using it leads to penalties, making it essentially meaningless.
For a platform built around speed, the lack of flexibility is concerning. This kind of system is difficult to trust.
When I reached out to customer support, the response was extremely rigid and showed little willingness to resolve the issue.
I accidentally accepted a booking, canceled it immediately, and still had my account suspended. The cancel feature exists, yet using it leads to penalties, making it essentially meaningless.
For a platform built around speed, the lack of flexibility is concerning. This kind of system is difficult to trust.
When I reached out to customer support, the response was extremely rigid and showed little willingness to resolve the issue.
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It’s interesting that there is a cancel option, yet using it still leads to penalties.
It’s interesting how the platform pushes users to respond immediately to bookings, yet leaves no room for even the smallest human error.
I accidentally accepted a booking, canceled it right away, and still had my account suspended. There is a cancel option, but using it still leads to penalties, which makes it effectively unusable.
For a system built around speed, the lack of flexibility is disappointing. I hope my case can be reviewed and resolved fairly.
I accidentally accepted a booking, canceled it right away, and still had my account suspended. There is a cancel option, but using it still leads to penalties, which makes it effectively unusable.
For a system built around speed, the lack of flexibility is disappointing. I hope my case can be reviewed and resolved fairly.
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Not getting notifications
I have asked the support team for about two weeks for help getting notifications and have done everything they have asked me to do to get them. I am still not getting notified about jobs and it is effecting my score!
Needs Help
I love the freedom of working this way. So happy to be dual-licensed.
There’s no way to give a One Word for a client who I’ve never met ( or observed ).
What kind of descriptive am I to choose???
There’s no way to give a One Word for a client who I’ve never met ( or observed ).
What kind of descriptive am I to choose???
Terrible format
POS app. I’ve been on this app for over a year now and still can’t respond to bookings
They take a week to pay, and then expect people not to give out there personal info.
Maybe if we felt like we were being treated fairly(like showing us a breakdown of our pay or getting paid on time), we would care more about making sure BigToe is successful. Instead pretty much everyone just uses it as an advertisement. If we were treated great, we would never want to take clients away from the app. We would want BigToe to have more money so they can bing more business. There isnt enough work on here. It started getting good, and then prices got raised, and now hardly anyone schedules. I used to feel good making about 80% of the cash. Now i make about 50%, with about half the appointments being scheduled that used to be. People are struggling right now. We cant afford to have this responsibility. And it is why this company will never grow beyond this point. Not saying im doing this. Just saying what i see and feel the need to do in order to take care of myself.
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Leaving cause it takes bout a week for me to get paid lately
There isnt enough work on here. It started getting good, and then prices got raised, and now hardly anyone schedules. I used to feel good making about 80% of the cash. Now i make about 50%, with about half the appointments being scheduled that used to be. People are struggling right now.
Terrible!!
This company is not ideal to work for. Customer service/staff are the most rudest people to speak with. Very unprofessional the way they respond back to you. They talk to you as if you are a kid when you are trying to ask questions to get understanding of a situation. Really deserves no stars!
So far , so good
I only get 1 to 2 requests a month for massage, but other than that it’s ok . No issues or complaints and the clients I have dealt with are great . I usually receive my pay out within 3-4 days depending on what day the massage was given.
Used to be better
There isnt enough work on here. It started getting good, and then prices got raised, and now hardly anyone schedules. I used to feel good making about 80% of the cash. Now i make about 50%, with about half the appointments being scheduled that used to be. People are struggling right now.
No improvements
It’s been there long years and they stop pay the same amount regardless of the distance. They also take a free out of your pay claiming it’s a deposit fee and there’s no option.
Review
I am happy that I am experiencing prosperity with the Bigtoe app in ways that are healthy for me!
Glitchy
The app is malfunctioning I accepted a client and now it won’t let me confirm and it won’t load. Also very low pay.
Horrible company
This company will suspend you for a crazy amount of time with out any reason. Don’t use this platform they will not support you as a lmt .
Terrible/ unsafe company to work for
Stay away!!!!! This company is not safe and you will barely get any requests.
Proceed at your own caution
Payments take a week to render when it’s two business days as advertised. The representatives are from another country and don’t care what’s going on in your little city and town. Communication skills lag. It’s so unprofessional to work consistently I try my best not to deal with them often. Safety isn’t a focus. Sexually harassed providers only get blocked from the clients they don’t delete the clients profiles. Unacceptable.
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Horrible design
Havent been able to work in two weeks because either it is way too far, or in the 5 seconds it takes me to accept a job, someone else takes it. Really needs a better system and way of offering jobs.
