Terrible. Only problems
This camera and app have never functioned properly. I’ve followed every support recommendation but the problems continue. It does not work as described, it’s glitchy, it disconnects, it times out before a video will play. It doesn’t work with SD card. I tried subscribing and it won’t go through either. The camera won’t even connect. Less than 1yr and only issues. I cannot recommend this item. It doesn’t work.
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Software Fixed!
The bird feeder has held up very well and works great. The videos are clear. The app is now working well, is stable, and provides great functionality. I had previously rated this app much lower, but it now deserves a five-star rating.
Terrible
Worst app ever the time zone keeps changing to asia shanghai half the time all the text is in Chinese takes forever to connect to camera and its 5 feet away from the router. Don’t buy you will be sorry!!!
Awful app
There are so many issues, the app never load. It looks like a child built it and it takes forever to connect to the device
Software / App is JUNK!
After buying this I noticed the App has really bad ratings. After trying for two days to link up the camera we are left w a nice feeder…without a camera. Don’t buy this one
Sucks
Terrible app freezes won’t connect sometimes it is in Chinese
Request Timeout
I can view the live feed, and I get notifications when a bird is feeding. I can then record to my photos. But, when I try to view a recorded event, I consistently get a “Request Timeout”. However, once in a while, I can view an event. No idea, what makes the app work once in a while.
Amazing Camera, Trash App
I have to constantly close out the app and reopen it to hopefully get it to work and play my videos. App won’t let me save my videos. App just does not work. They need to fix this junk app.
Terrible app
Loading issues not related to WiFi. Videos don’t open and won’t download. Features in app don’t work. Just terrible!
Trash App
POS app!
Getting Better
Still and issue when switching g to full screen video. The view does not always rotate to landscape. When it does, part of the image is cut off. You can see the Bilantan watermark is off screen. I still use the other app and enjoy the feeder. Looking forward to continued progress.
Getting Better
The developer is continuing to make progress on this app, and the bird feeder is now functional. I am notified of events when a bird is feeding, and can open the app and record the activity. This video is then stored in my photo album. The app also automatically makes recordings of events, and these can be viewed, but the upload function on the app is not yet working.
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If the app would just work
The app and customer service is horrible. Customer service said the new update would fix all the issues I reported. Updated today and nothing is fixed, and the download failed error message is in Chinese. If the app would just work, it would be great because the camera works great.
Videos
I cannot get the videos to play and I purchased an SD card.
APP DOES NOT WORK
App will not play videos back. It just says timeout. I’ve been trying to get this to work for a month and a half. Tech Support keeps saying they’re coming out with a new version of the app, but it STILL does not work. It will finally record videos, but it will NOT play them back. DO NOT WASTE YOIR MONEY ON THIS DEVICE.
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Horrible app
Does not notify you when birds are there and constantly disconnects.
Not easy to use or understand
We received this feeder as a Christmas gift. We can see the birds, but can’t share our birds. Have not found easy to understand information on how to use this camera.
Junk
So far, the only thing I can do is watch live. The app continually says to upgrade firmware but when I clink on the prompt the pop up says firmware already updated. I get no alerts of birds at my feeder. I have another one that has a far superior app and notifies me in real time when a bird is present. This seems like complete junk.
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works as a live feed
Camera does not send notifications when a bird comes nor does it record or save any video unless prompted. The only way I have been able to see the birds is by viewing it live and hoping some show up. Cannot get in touch with support, and as others have said an “update firmware” pops up every few seconds despite the app saying it’s up to date
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Buggy AF
This app feels vibe coded. It’s not even funny how many bugs there are. Chinese dudes get your act together.
