Developer Seems Disengaged
I’ve been a Marketcircle customer for a decade and their development seems to have vaporized. I used to see frequent fixes and updates and now I don’t see anything at all. Their support team responds quickly and without fail, but nothing ever gets fixed or updated. A while back they switched to a subscription model with the usual promises of more updates. I don’t think they’ve held up their end of the bargain at all.
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My business relies on Billings Pro
Even though it seems like they’ve been neglecting the Mac OS app, it still functions, albeit some minor bugs. I use this app daily. I hope they release some stability updates soon.
Been using the desktop app for years, but this mobile app is useless
Useless is not an understatement. I mean, this is truly utterly useless in every way.
I try downloading this app every few years in case it has been overhauled, but it never has been. It’s a bummer because the desktop app is pretty great and I have relied on it for a very long time. It would be cool to take care of things on the go. But alas!
I try downloading this app every few years in case it has been overhauled, but it never has been. It’s a bummer because the desktop app is pretty great and I have relied on it for a very long time. It would be cool to take care of things on the go. But alas!
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Developer Seems Disengaged
I’ve been a Marketcircle customer for a decade and their development seems to have vaporized. I used to see frequent fixes and updates and now I don’t see anything at all. Their support team responds quickly and without fail, but nothing ever gets fixed or updated. A while back they switched to a subscription model with the usual promises of more updates. I don’t think they’ve held up their end of the bargain at all.
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2 years old app!
How Apple can allow a 2 years old app without updates ? Are they still in business ? Terrible app
Obsoleta
Ho parlato svariate volte con la softwarehoise ma non c’è verso che facciano quei necessari miglioramenti che lo rendano ottimale. Quali? Reconciliation automatica che zonò fresh book quick book fanno che levano giornate di tempo dedicate stupidamente a quello che potrebbe essere risolta con la semplice interazione con la tiè transazioni bancarie. Una numerazione corretta e che tiene conto delle note di credito. Una personalizzazione del layout che non richieda spese extra a consulenti on line che ti fanno cose inutili. Ed infine una corretta interazione col nuovo sistema di fatturazione digitale europeo. Insomma erano già vecchi e dopo circa 10 anni che sono loro cliente con estremo disappunto li abbandono per uno di questi colossi dell accounting. Un vero peccato perché avevano intuito la dimensione del piccolo imprenditore. Solo non hanno voluto proprio migliorare. Ah e i. Ultimo l’ultima versione va in crash frequentemente sotto catalina. L’assistenza in line fa mooolto desiderare. Una stella e nulla di più. Insomma se prima lo consigliavo ora non più.
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Diversa dalla versione desktop
L’interfaccia è molto diversa dalla versione desktop e questo mi disorienta troppo: quasi sempre preferisco non usare l’app sull’iPhone e attendo di trovarmi davanti al computer per lavorare con Billings Pro.
No actual improvements for over 5 years
I have been using Billings pro for 8 years and have not seen any actual improvement to the UI and actual UX for over 5 years.
Suggested improvements have not been implemented, and while it seems to be robust for the basics, the necessary improvements to creating Reports has not been implemented.
This is cheaper than other software but without the additional benefits. Best to use the desktop version than the iOS app.
Suggested improvements have not been implemented, and while it seems to be robust for the basics, the necessary improvements to creating Reports has not been implemented.
This is cheaper than other software but without the additional benefits. Best to use the desktop version than the iOS app.
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Useful when it works...
Not at all reliable. You have to get the desktop App also, the mobile app alone will lose you time while you wait for it to work, and cost you money when it syncs badly and doesn’t update slips etc.
Unreliable
Over the years, this app has had more sync errors than successful sync operations. The totals of work slips and projects are systematically calculated and displayed incorrectly. This is not one small bug, these type of errors have been in the app for years.
Still the best!
I’ve used it for years!
Perfect !
Perfect billing tool.
I'm a French user.
No expensive for the provided services.
Now using it since 2006
I'm a French user.
No expensive for the provided services.
Now using it since 2006
Lots of potential
Could have been a great system including iPad, iPhone, & watch support. But the systems don’t sync with the desktop apps which haven’t been updated in years. Not sure what’s going on, but looks like I’ll be looking for a new billing solution - again..
Greedy Developer
I Paid for this app when it first came out. Now they want me to pay for a subscription. Unacceptable.
Now they have subscriptions, they are on paid hollyday
More chance to have a triple solar eclipse in one day than a basic update. I really regret this choice and will find a more dynamic company for my basic needs. Mac Os & ios app are just updated to be functional and to let the money in. so sad.
Inconsistent and Confusing
The Mac app is outdated now (I am getting compatibility warnings) and looks nothing like the mobile app, leading to confusion when going between them. Also syncing does not seem to work well between mobile and desktop. There are much better, cheaper options out there, so with regret, I have moved on from this app.
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Low functionality & editing slips on iPad still shows iPhone size editing display
The title says it all. Cannot edit slips on iPad as the screen is way too small. Not worth installing. Stick with Mac version.
Not synced, mismatched features, useless
I’ve never really used the iPhone app, it always messed up sync sometimes creating or deleting items at random, but I generally had a laptop with me with the desktop app. When I actually need the mobile app to invoice while on holiday, I tried it to find the amounts inaccurate, the syncing not correct & items that aren’t even marked as complete included on the invoice. I couldn’t use it if I wanted to look professional & be accurate, so I’ll just have to wait til I’m back at a desktop & delay my receipt of payment. Useless and makes me want to move away from Billings ASAP.
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Marketcircle ending self-serve
Marketcircle has decided to end the option of hosting your own database, instead forcing you to use their cloud servers for a monthly fee. I will never rely on cloud services for my business - both times I tried, their servers were down and I could not retrieve an invoice for a client asking for one. Highly embarrassing when someone wants to pay me but can’t because MY stuff isn’t working. Since making the choice to use self-serve, I’ve had 100% uptime. I was in control. I will not pay them monthly to lose that level of control over my livelihood. Ending this product is a poor decision. According to their mass-email to self-serve customers, we only make less than 15% of their revenue base, so financially they’d like to trim that and force everyone to the cloud under the guise of “consolidating their software developer team.” That choice will cost them customers when self-serve customers have better options to go to, and cloud customers get fed up with downtime and a lack of competent support. They could have charged a yearly fee for updates and support, so long as they kept the self-serve product working I would be happy. I was originally a Billings customer, forced into to Billings Pro when they decided to end that product, now forced away again, this time from their company altogether. Inconvenient to lose my options when all they have to do is maintain a product that works well as it is.
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?!?!
Downloaded this app. I tried to create an account. EVERY single time, it said my business ID (or whatever it said) wasn’t available. So I tried 10 more. After the app closed on its own while I was trying yet again to create an account, I checked my business email. TEN emails. One from each of the accounts I attempted to create because the app said it failed.
This does not give me confidence in this app.
I then tried to unsubscribe, each time it led me to a 504 gateway time out page.
Crap app. Don’t waste your phone space.
This does not give me confidence in this app.
I then tried to unsubscribe, each time it led me to a 504 gateway time out page.
Crap app. Don’t waste your phone space.
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