shouldn’t ask for constant location
i like its features but it’s annoying that it requires your constant location to work. i only use it when walking home alone so i just go into settings and turn off my location permissions when not using the app and then turn it back on again. really weird that it needs location even when not open since its features don’t work when the app isn’t open.
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Beyond glitchy and bad customer service
This app simply doesn’t work and customer service will not answer any emails to help get the app and the Birdie+ connected. I cannot move beyond endlessly signing up for my free trial. If this is how it works, then it’s useless in an emergency.
No longer works
Was my go to run companion for safety now the app doesn’t work so it’s a useless key chain.
Contact system is poor
There’s no phone number to contact with issues. I had to email to cancel my subscription and then I was charged anyway! Getting ahold of their team is a nightmare and there being no cancellation button in the app should be illegal if they don’t have a phone number to call. Clearly scamming you to keep you paying.
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Just get the basic birdie
I didn’t realize the free subscription starts 30 days after purchase so I miss out (on me completely) but as I try to enroll in a subscription plan…nothing. I’m finding it impossible to do anything on the app. The screens are always blank after logging in. Don’t waster you time.
