shouldn’t ask for constant location
i like its features but it’s annoying that it requires your constant location to work. i only use it when walking home alone so i just go into settings and turn off my location permissions when not using the app and then turn it back on again. really weird that it needs location even when not open since its features don’t work when the app isn’t open.
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Beyond glitchy and bad customer service
This app simply doesn’t work and customer service will not answer any emails to help get the app and the Birdie+ connected. I cannot move beyond endlessly signing up for my free trial. If this is how it works, then it’s useless in an emergency.
No longer works
Was my go to run companion for safety now the app doesn’t work so it’s a useless key chain.
Contact system is poor
There’s no phone number to contact with issues. I had to email to cancel my subscription and then I was charged anyway! Getting ahold of their team is a nightmare and there being no cancellation button in the app should be illegal if they don’t have a phone number to call. Clearly scamming you to keep you paying.
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Just get the basic birdie
I didn’t realize the free subscription starts 30 days after purchase so I miss out (on me completely) but as I try to enroll in a subscription plan…nothing. I’m finding it impossible to do anything on the app. The screens are always blank after logging in. Don’t waster you time.
App is broken
The app will not work. So now I have 2 useless pieces of junk for keychains.
Doodoo
I was really hyped about this safety alarm. It got here, I got the app, and it didn’t even let me create an account. I updated and restarted my phone and each time I tried, it would only say “something went wrong.” In an attempt to troubleshoot and find help (which there was none of) I discovered that the subscription service is pretty shady and it’s really hard to cancel.
Ironically, this app not working has saved me more than the alarm ever could. At least I get my 40 dollars back.
Ironically, this app not working has saved me more than the alarm ever could. At least I get my 40 dollars back.
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App doesn’t work
I got this birdie plus from Amazon with a free 3 month subscription. I’m so excited to open it and set it up but when I put it my free 3 month code, it won’t even load to the next page . I don’t want to have to return this so please fix it . There would be no point of you guys creating the product just for the app to not work correctly .
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Bought two
Bought two , one for my daughter and one for me . They don’t work . No money back
Worthless app
Other reviewers say you can’t get past the ads contacts screen. I can’t even get that far. It won’t connect to the device.
I ordered the Birdie based on magazine reviews. I wish I had checked the App Store reviews as well.
I ordered the Birdie based on magazine reviews. I wish I had checked the App Store reviews as well.
App Is Horrible; Won’t Stay Connected
I wanted to like this app and the Birdie+, but it needs a LOT of work. The Birdie+ device won’t stay connected. It disconnects every time you close the app, making all of the paid subscription features worthless. I got the Birdie+ and the subscription for my daughter and I, and every single time we’ve each tried to do a test call or a test to share our location with a “Birdie Bestie”, it doesn’t work. I’m extremely frustrated that I’m expected to pay $100 a year for two subscriptions to this worthless product. Now I wish I had kept my original Birdie.
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One Star
Device is cool but app doesn’t work properly during initial install and account setup. Never got passed waiting on verification code.
Useless
Can’t use the device as app gets stuck during set up on the add contacts screen. Have tried uninstalling and reinstalling without any luck.
Terrible app
Doesn’t let me get past add birdie to contacts.
Does not work, do not waste your money.
I didn’t want this in first place, but as it was a gift I figured I’d give it a try. Now I’m doubly mad. Not only does the app not work and is just caught constantly on the add birdie to contacts screen, but also you have to pay for it? I don’t want a gift I have to pay $50 for every year. ESPECIALLY if it doesn’t work in the first place! And from reading these reviews it seems like even if you do get past the screen I’m stuck on it’s basically not any help.
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Doesn’t work
This app just doesn’t work. It only lets you add birdie as a contact. I tried to practice and the excuse call worked a couple of times, but now it literally does nothing. No sense in paying extra for the birdie+ if it functionally does even less than the original birdie, as this one doesn’t have the LED light like the original does. Just not worth your time or money.
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Useless
This app will not let me get past the “add birdie to contacts” screen. I have given it all permissions, uninstalled and reinstalled, it does nothing. It’s just an endless loop of this stupid screen. Not sure how they expect someone to use their product when their app doesn’t work.
Setup
Have no clue . There are no instructions , have to download the app and subscribe for subscription . I can’t even change the batteries … no info anywhere
Maya
Amazing app
I really wanted to love it
I got this for my daughter and had high hopes it would work as described. Tried the trial subscription. The alarm works fine and is loud but I was more excited about the emergency help available via the button. However the app constantly glitched on the “adding Birdie to contacts” screen when my daughter got a new phone and we had to download it again. The problem was never able to be resolved even when dealing with customer support. I canceled the trial subscription. I am disappointed.
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