Bitnob User Reviews

Bitnob
Bitnob
Bitnob Technologies

Top reviews

They are good and reliable

Good

Response from developer

Thank you for your kind words — we're glad you find our services reliable and appreciate your feedback.

AVOID THIS APP LIKE THE PLAGUE

CUSTOMER CARE IS CLUELESS AND LITERALLY NON-EXISTENT ON THIS APP. THEY ALWAYS HAVE NO CLUE ABOUT ISSUES CONCERNING THE APP AND ARE NEVER ABLE TO HELP. THEY START HAVING DOWNTIMES IMMEDIATELY YOU DEPOSIT MONEY AND THOSE TAKE FOREVER TO RESOLVE. IF YOU DON’T WISH TO SHED PREMIUM TEARS, DO NOT BOTHER DOWNLOADING! A WORD IS ENOUGH FOR THE WISE.
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App not functioning unable to login

Your app hasn’t been operational for the past few days

Response from developer

We’re sorry for the inconvenience caused. Please contact (support@bitnob.com) with details of the issue so our team can investigate and assist you promptly.

Good service for real

So nice in Nigeria and fast just 2 minutes process even better rate 👍

Response from developer

Thank you so much for the kind feedback! 😊 We’re glad to hear you had a smooth and fast experience and that you enjoyed the great rates. We truly appreciate your support and look forward to serving you even better going forward 🙌

Scam app

I received bitcoin through this app and I've been unable to send it out, I tried doing the verifications but it won't verify especially my number, it keeps saying my number is not verified. I texted the customer support, they still have nothing to do to it. My money is still stucked in this app I don't know what else to do
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SCAM

I received bitcoin through this app and I’ve been unable to send it out, I tried doing the verifications but it won’t verify especially my number, it keeps saying my number is not verified. I texted the customer support, they still have nothing to do to it. My money is still stucked in this app I don’t know what else to do…..
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Bandits

Watch out They are Scammers

Worst app ever installed

Phone otp doesnt work, camera is blurry for kyc and kyc process gets completed wothout live face verification and then they email that verification could not be successful lol

Response from developer

Hi Mahmud, I’m really sorry for the frustration you’ve experienced with the app and KYC process. If you’re still facing any issues with verification or OTP, please reach out directly to support@bitnob.com, and our team will assist you promptly. Thank you for your patience and understanding.

Vert bad app

To mush fees

I feel scammed by Bitnob”

I’m really disappointed with my experience on Bitnob. I deposited my Bitcoin into the app, but I’ve been unable to access or withdraw my funds. I tried verifying my account several times, but they kept saying my BVN doesn’t match my number, even though the information is correct. Their customer support has been slow and unhelpful — I still haven’t gotten a proper solution or my money back.

I trusted Bitnob because it looked legit, but right now, it feels like I’ve been scammed. If you’re thinking about using this app, be very careful and make sure you can actually withdraw your money before depositing anything see don’t even download this app
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Refund me and it urgent

Please the Bitnob team refund my 103 worth of btc because I got a notification that I received it and it not on my balance and even got a mail I was told to input the 2fa code which I didn’t get man 😡😡

Worst customer service

Tried depositing money to the app they say its pending but money is already out of my account they don’t deposit anything i try getting to support theyre not available

Response from developer

Hi Archer, I’m really sorry for the frustration this has caused. Please be assured that your funds are safe, and we’re here to help resolve the issue. If your deposit hasn’t reflected yet or you need immediate assistance, kindly reach out to support@bitnob.com, and our team will look into it promptly. Thank you for your patience and understanding.

Scam

I tried to fund my account with local currency but few hours after I have sent the money and clicked confirm the transaction which is to be pending on the app transaction history disappeared and they tell me that they have no idea of it… I have sent them screenshots to prove myself but no response… it’s been about 15 hours now and no response… my money just disappeared 😭😭😭… Download this app at your own risk😭😔
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Response from developer

Hello, We’re truly sorry for the experience. The issue was as a result of a downtime, which has now been resolved. You should be able to log in to your app now and access your funds. If you still need help, kindly reach out to us at hello@bitnob.com or fill out this form: [https://tinyurl.com/Bitnob-help]. We’ll be happy to assist you further. Thank you!

Scammers

They’ve failed two withdrawals and refused to refund

Totally broken App

This app is just so stupid, the broken UI on card top up made me charge twice where I can’t even see the amount I input. This is just a scam and I think they purposefully broke the ui to charge the fraudulent fees. I would suggest you to stay away from this scam….

Response from developer

Hi Umar, I’m really sorry for the frustration this has caused. Please be assured that Bitnob is not a scam. We take all feedback seriously and are constantly working to improve our app experience, including the card top-up process. If you encounter any issues, please reach out to us at support@bitnob.com, and our team will assist you promptly. Thank you for your understanding.

I can’t access your app for 2 weeks now.

I have $50 in my card I can’t access my profile to make payments. My normal password says “unauthorized login” I tried resetting my password with the code I got and still the same issue. Wthelly

Network issues

You always have a network issue every time please fix that

Response from developer

Hello, We’re truly sorry for the experience. The issue was as a result of a downtime, which has now been resolved. You should be able to log in to your app now and access your funds. If you still need help, kindly reach out to us at hello@bitnob.com or fill out this form: [https://tinyurl.com/Bitnob-help]. We’ll be happy to assist you further. Thank you!

I can’t access my account

I haven’t been able to get into my account but I’m getting notifications for every BTC deposit I receive
Why? Cause this is my first time experiencing this issue

Response from developer

Hello, we’re truly sorry for the experience. You should be able to login into your app now and access your funds. If you still need help, kindly reach out to us at hello@bitnob.com or fill out this form: [https://tinyurl.com/Bitnob-help]. We’ll be happy to assist you further. Thank you!

Can login my account

Can access my account anymore been login but it’s not going through just have email notification but can’t access the account.

Response from developer

Hello, we apologize for this experience. The login delay was due to a temporary system downtime, which has now been resolved. You should be able to log in without any issues. If you're still experiencing any difficulties, kindly fill out this form with the details: [https://tinyurl.com/Bitnob-help] — our team will be happy to assist you further.

Very Disappointing Experience

Be aware of scammer! Bitnob campany may charge your card at any time without any reason. Additionally The most worst thing is cross border fee even for small $1 payment they will charge 0.5567 cent. Imagen if you pay big amount። 🥹