Responsive customer service
Compared to last year my recent experience with customer service was prompt and professional. I think they have made huge progress in that direction
Do NOT Trust This Company
They are quite clearly a scam. They will change KYC requirements on a whim and then when you send them your valid documents, they will freeze your account for months. They won’t say why. They’ll ignore all inquiries. Avoid at all costs!
Beware
Do not trade on this platform. Hopeless staff who never deal with queries and just close the chat. I’ve been trying to verify for 6 months with zero help. They just close tickets and help chats after saying it’s resolved but never do anything.
Horrible
Worst service ever and they freeze ur money .. don’t u ever use it
DUMB CUSTOMER SERVICE
The dumbest customer service I have EVER communicated with. They sent me an email saying my account is disabled when it is verified and active. They request KYC verification but have no idea what documents or info is need, they send an email a week with a different requirement, they have no idea what they want!!and keep mentioning they are secure and ignoring all my other questions.
Supporting regional startups is not worth the annoyance especially with their limited currencies.
Supporting regional startups is not worth the annoyance especially with their limited currencies.
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