Removed Check-in Rewards (gradually)
I worked at a coffee shop and that's how I learned about this app and it was so good at first but they took away all the perks gradually (in the course of 3 months).
It was giving $.50 for checking in at nearby restaurants and $3 for checking in as an employee, everyday.
Then it changed and employee check-ins became $1 and half of the restaurant that I check in a day didn't even give a reward, just said "Enjoy your time at ..."
I was trying to understand how it works and all of a sudden I started getting no check-in rewards. I thought it was a problem with my account, but I checked reviews and a few other people are having the same problem!!
Mind you all of these changes happened in less than 3 months. They did not even give a heads up. I was saving up to treat myself something from an expensive restaurant, but now I can't save up any fly money unless I spend the ones that I have.
It was giving $.50 for checking in at nearby restaurants and $3 for checking in as an employee, everyday.
Then it changed and employee check-ins became $1 and half of the restaurant that I check in a day didn't even give a reward, just said "Enjoy your time at ..."
I was trying to understand how it works and all of a sudden I started getting no check-in rewards. I thought it was a problem with my account, but I checked reviews and a few other people are having the same problem!!
Mind you all of these changes happened in less than 3 months. They did not even give a heads up. I was saving up to treat myself something from an expensive restaurant, but now I can't save up any fly money unless I spend the ones that I have.
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Removing Benefits Without Informing Users.
They quietly removed points benefits from check-ins without informing users.
I use Blackbird at my local coffee and was able to check-in to a couple of nearby restaurants to earn more points but noticed they were not going on to my account the last couple of days.
I emailed customer service and they said they were no longer giving points for check-ins.
Typical start-up offering benefits to get their user numbers up for investors then stripping away benefits from users when they have you on the app.
If I were you I’d use any credits you have before they start putting restrictions on them or the whole app goes under. I won’t be using it anymore after my points are used up.
Seems like a very shady operation to me.
I use Blackbird at my local coffee and was able to check-in to a couple of nearby restaurants to earn more points but noticed they were not going on to my account the last couple of days.
I emailed customer service and they said they were no longer giving points for check-ins.
Typical start-up offering benefits to get their user numbers up for investors then stripping away benefits from users when they have you on the app.
If I were you I’d use any credits you have before they start putting restrictions on them or the whole app goes under. I won’t be using it anymore after my points are used up.
Seems like a very shady operation to me.
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Buggy app, always asking for a payment method despite multiple available.
Blackbird app for iOS keeps asking for a new payment method each time I check in. I’ve already entered three. If I try to add the same one again it says it’s already linked. Cannot pay with app.
Disappointing: They changed the rules and it's a total scam
This app used to be great, but unfortunately, it has turned into a total scam. At first, they let you check in at various places and explore without any issues, but out of nowhere, they arbitrarily changed the rules to limit it to just three locations. The worst part is that in the end, they completely blocked check-ins, and you can no longer get the fly credits you already earned. They change the conditions of the game without any prior notice and without caring about users' time. It's a shame they play so dirty. Don't waste your time or fall for this!
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Love it!
The best!!!
I would give zero star if I can
So many problems with my account. First they accidentally duplicated my account with the same email and out took such a hassle to unblock
Then my account keeps getting suspended for no reason.
And they want me to send in my government id via email.
Most ridiculous ask from a very poorly designed app
Would never use again
Then my account keeps getting suspended for no reason.
And they want me to send in my government id via email.
Most ridiculous ask from a very poorly designed app
Would never use again
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Signing in
I don’t remember what phone number I used to sign up and when I try to use my new number and they send me an app code it keeps saying error I need
Simple to use
It’s very simple and easy to use.
Buyer Beware
After pairing my bank account and moving $40 to the app to pay for my meal, I learned only credit card transactions post immediately. I emailed them immediately to stop the bank transfer or get a refund as was flat out told “we don’t give refunds.” DO NOT use this confusing and misleading app unless you want to pay twice for your meal
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Great time
Great time great food great establishment!
Amazing App
Love this app! I’m discovering so many of my favorite places are on here.
Beware
2nd week in a row I try to use the app in a coffee shop and was told it’s down. Buyer beware of loading any credits due to the inability to use them. High risk low reward.
Suspended
I work in the restaurant industry and spend over $500 a month using this app, yet my account has been blocked. I sent an email but received no reply. Where is the security in this app? Please respond to my email.
Good if you use challenges
Saving 3 dollars every two dinning out is not a big deal, but pushing challenges (X10 bonus) makes you save good money, like hundreds every 2-3 months
Amazing
Amazing , easy to enjoy
LOVE Blackbird
I love Blackbird! Helps us find new restaurants and develop a stronger bond with those we love.
Bring back breakfast club, please
Bring back breakfast club, please
Credits not used
My bank account got charged rather than the app using my credits that I’d accumulated.
I can’t put it my card info
I got referred by a friend hoping to use the loyalty program but I cannot put any credit/debit card in. Disappointing how my friend can put in a card but I can’t.
SCAM
Yet another way to exploit users, particularly hospitality workers, into earning currency that can be re-absorbed, without cause, back into the app, without the promised dining rewards. Users are encouraged to accrue credit (blackbird fly) and use it toward big ticket experiences, and then suspend your account when the bill comes, sticking you with the check and citing 'suspicious activity' which they will refuse to name when following up with contact support. You're giving your financial information to a company that will decide whether or not in the moment you can use it.
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