Amazing
Amazing , easy to enjoy
LOVE Blackbird
I love Blackbird! Helps us find new restaurants and develop a stronger bond with those we love.
Bring back breakfast club, please
Bring back breakfast club, please
Credits not used
My bank account got charged rather than the app using my credits that I’d accumulated.
I can’t put it my card info
I got referred by a friend hoping to use the loyalty program but I cannot put any credit/debit card in. Disappointing how my friend can put in a card but I can’t.
SCAM
Yet another way to exploit users, particularly hospitality workers, into earning currency that can be re-absorbed, without cause, back into the app, without the promised dining rewards. Users are encouraged to accrue credit (blackbird fly) and use it toward big ticket experiences, and then suspend your account when the bill comes, sticking you with the check and citing 'suspicious activity' which they will refuse to name when following up with contact support. You're giving your financial information to a company that will decide whether or not in the moment you can use it.
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Overcharged
Used the app one time and was overcharged
App is fine but wants me to submit a review EVERY time I open it
App works fine and I’m getting a lot out of using it but every time I open the app it prompts me to write a review and rate the app. Have rated it, have clicked not now, have done everything to stop prompting me but it still continues. 2/5 for poor user experience EVERY time I open the app.
Access access acesss
Great value with 10x back on preload. Got my status, a Maybach ride to my reservation and my dining has never been more accessible with all the challenges I use my FLY on!
Lit
It’s lit tysm
Can’t go Wrong
This is the best app that definitely gives back!
Locked out of account and lowered rewards
I was locked out of the account for five months. Went back-and-forth for months with their staff, and no one could help me. I finally had to change my phone number to my friends to get it to work. I wanted to check in every day at work but I couldn’t so I lost out on five months a check-in, which is $300 worth of points. When I contacted them, they gave me five dollars in return. They could’ve at least give me half of what that was worth considering they refused to help me. Also, they just changed the rules to where when you do industry check-in, and instead of a three dollar check-in it’s a one dollar how cheap.
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Response from developer
Hi — we're really sorry for the delay here. Waiting this long for a response isn’t the experience we want anyone to have. We’d like to take another look and help get this resolved. Can you please email us again at support@blackbird.xyz with the subject line “App Store Follow-Up” and reference this review? That will help us prioritize your case and make sure it reaches the right team. Appreciate your patience — we’ll work to get this sorted.
Great app
As someone who eats out frequently, this app is a money saver
Love this app
If you’re already eating out you might as well earn points for it! I love this app and pick a restaurant that has blackbird over one that doesn’t every time
This app is a joke
You stole my money and I want it back. I went to pay with my points and ended up paying $300. Then when I ask for a refund you give me points. Where is my money?
Great concept, bad UX
App really needs to work on their UX. Extremely unintuitive and clunky. Can be simplified. Reach out, I can help! -UX designer at Apple
Can’t use
I just got this a week ago whenever someone told me about it. I accidentally deleted the app before even using it once and now I can’t get back into it.
Cool
VERY COOL, I’m not usually a restaurant visitor - HOWEVER, this app grabbed my attention bc it turned into this like restaurant-crypto-point system that makes the experience all that exclusive
Won’t let me sign up
App says wrong code was entered when, in fact, the code I receive in a text is the correct one. Fix it.
Can’t exit
Accidentally signed into the wrong business and it won’t let me close out
