Blaze CU Mobile Legacy SPIRE User Reviews

Name: Blaze CU Mobile Legacy SPIRE
Rating: 4.79789 (9648 reviews)

Blaze CU Mobile Legacy SPIRE

SPIRE Credit Union

💰 Finance

What users say

Summarized from real user reviews of Blaze CU Mobile Legacy SPIRE. Based on 9.6K reviews and a 4.8/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Finance app.

Positive things

👍Easy to navigate
💡Helpful staff
🚀Time-saving features
👍Convenient mobile deposit

Negative things

🐛Login issues
🐛Inconsistent app behavior
🐛Mobile deposit problems
🔒Security concerns

Top reviews

Most Recent Highest Rated Lowest Rated

It’s Okay

It’s an okay app. I think I’d give it 3.5 if possible. One large flaw to us personally. It would be lovely if when you pay off your Spire credit card, with your Spire Checking or Spire Savings accounts, that the credit card balance instantly went to $0. Other apps like AMEX, Wells Fargo, etc. will go to $0 when the payment is received. Spire usually takes 24-48 hours.

General__VonBeck

3 years ago

Forced Portrait View

Was fairly happy with the app until last week when I logged in and it now can only be viewed in portrait mode. Makes it a pain when you primarily use a pad. Spire why did you do this? Why can’t the app be used in either landscape or portrait? Go back to how it used to be?

Gloworm7

3 years ago

Longer time

I would like my account would stay open longer. Sometimes I don’t finish and it closes automatically and I have to keep signing back in. I understand the reasoning.
But more time would be helpful.

Firstmolar

3 years ago

People

There are people who help you , sounds unusual but is rare because the competition is based on customer volume , not service( automatic advertising for you) PS the folks at my branch, and lm going to guess all branch’s, are exactly what makes you good. I’ve had so much help navigating, above and beyond the responsibility of a bank. I’m grateful and appreciate all the help you’ve given me.

dddddddoug

3 years ago

Response from developer

Thank you for the kind words! We are so glad you are enjoying the service at SPIRE. Thank you for being a SPIRE member!

Snapshot not showing transactions

I love this app. I haven’t really experienced any problems with it. The only thing I really HATE is that you can no longer see the first couple of transactions on the snapshot. I don’t like that I have to log in every time just to see if a payment came out that day. I just miss when it used to show like the first 5 transactions.

northwoodhick

3 years ago

Easy, Easy, Easy

I love this AP!! Easy to navigate and see all your accounts at a quick glance!! Easy to make extra loan payments or transfer funds!!

11---11

4 years ago

Easy to navigate

I enjoy having my accounts in one place with the ability to shift funds when necessary without having to travel to the bank or use a phone transfer. The mobile deposit is really a nice feature and with the upgrade it is much easier to use.

Benois1

4 years ago

Response from developer

Hi! We're so glad you're enjoying the convenience of SPIRE Mobile. Thank you for the five-star review and for being a SPIRE member!

People are the best

Working with the team
At Spire we have multiple accounts with them and have had multiple loans/purchases with their help.
Always professional and I’m a personal
manner.
Thank you highly recommended.

Lvvideo

4 years ago

Response from developer

Hi! We're glad that you're happy with the service you've received with SPIRE! We look forward to continuing to serve you as a valued member. Thank you for the five-star review and for being a SPIRE member!

Spire Credit Union

I appreciate Spire, especially for continued pleasant and helpful service at the Vadnais Heights drive thru. The website is consistent, accurate and easy to read. I also am impressed with the awareness to detail, especially if potential fraud has occurred.

Note on Spire

4 years ago

Response from developer

Hi! We are so happy to read that you are pleased with the service you've received at SPIRE Vadnais Heights, as well as on our website and with fraud alerts. We appreciate your kind words! Thank you for the five-star review and for being a SPIRE member!

Please fix Apple compatibility and face recognition

The app works just as well as other bank apps. The mobile deposit is especially easy to use, but signing into the app (one of the most important things) has been bothersome. Sometimes my phone remembers the password, most times not. Facial recognition rarely works. I have had other bank apps on my iPhone, the Spire Mobile app is lacking. Maybe I’m also upset because I’ve been frozen out again. Just annoyed. I hope the mobile app can fix the Apple phone bugs.

Little Duke Turtle

4 years ago

Response from developer

Hi! We're sorry for any inconvenience these issues may have caused you. We recently had a new app version released on May 10 that should fix these issues for you. Please make sure your mobile device is updated to the most recent version. Thank you for your feedback and for being a SPIRE member!

Mobile Deposit is HORRIBLE

I don’t know why Spire struggles so much to do pretty basic things but there always seems to be some issue with their online banking or app. I’ve had a number of other issues with them but the thing that sent me over the edge was mobile check deposit. I have never had such a terrible experience trying to do a fairly simple thing and when I called customer service the woman was unhelpful and apathetic.

aesfraser

5 years ago

Response from developer

Thank you for your feedback. We are working on bringing better online and mobile features so that your experience is the same no matter how you access your account. Thank you for your patience and for being a SPIRE member!

Trash

App locks me out basically every month so I need to spend my precious time going to the bank and resolve an issue that’s not even my fault

willyboy$

5 years ago

People

There are people who help you , sounds unusual but is rare because the competition is based on customer volume , not service( automatic advertising for you)
PS the folks at my branch, and lm going to guess all branch’s, are exactly what makes you good. I’ve had so much help navigating, above and beyond the responsibility of a bank. I’m grateful and appreciate all the help you’ve given me.

dddddddoug

5 years ago

Response from developer

Thank you for the kind words! We are so glad you are enjoying the service at SPIRE. Thank you for being a SPIRE member!

Cleanest bank ever

I really do like going to a bank and really having no wait time is something that they always have. And a clean bank means , clean people go there so I’ve been really impressed with switching over to SPIRE

ricky do da day

5 years ago

Response from developer

We are happy to hear you are enjoying the service at SPIRE! Welcome and thank you for being a SPIRE member.

App

The app works well most of the time but signing in on various devices confuses the app and at times it goes thru different sign on procedures. The sign on feature with finger print does not always work. The app locks up when trying to use that!

HD Dozer

5 years ago

Response from developer

Thanks for the feedback on signing in. The app will verify your identity each time you use a different device. If you select Remember this device, it shouldn't ask to verify next time. Please make sure your devices are on the latest iOS and the app is updated to the current version on each device. If you still encounter freezing issues, please contact us at 651.215.3500 or info@myspire.com. Thanks for being a SPIRE member!

Mobile App makes long distance banking a snap!

SPIRE’s Mobil app makes banking and tracking of my retirement plans quite easy. Since I live in Chandler Arizona, having an easy way to bank remotely is very essential. I highly recommend SPIRE anywhere! Wayne Ellingson

Wayne Ellingson

5 years ago

Response from developer

Thanks for the five stars and for being a SPIRE member!

Zero Stars

Want to log in? Nope, not even if you know your overly complicated password! Switch wifi or location? Log in again. Sorry you can’t do that either! What’s that, you are at home? No, there is a restriction on your account. You can’t log in. Designed by a security nut so nobody can have access to your financial records including you. A MAJOR downgrade to the previous app version. Would not recommend and considering leaving Spire over the app after greater than 20 years of using their banking services.

f-spire

5 years ago

Response from developer

We are sorry to hear you're having trouble with the app-this shouldn't be the case. Please make sure your device has been updated to the current iOS and you've updated the app to the current version. If you're still having issues, please contact us at 651.215.3500 or info@myspire.com. Thank you for being a SPIRE member!

sad

Overall it was good but when ever I don’t use it for a time period or the app updates I keep getting kicked out and then i don’t have my information all the time with me. I forget the information to login. when I forget I have to reset a password each time but then that didn’t work and now I have to call in which I’m not excited for. But it gives you limited number of try’s but it’s only like three and I just wanted to check if I have enough money to buy some things but I can’t even do that.

shïtidkman

5 years ago

Response from developer

We are sorry to hear you are experiencing issues with logging into the app. Please make sure your device has been updated to the current iOS and you've updated the app to the current version. Also, if you activate Touch or Face ID, you will not need to remember your password. If you're still experience issues, please contact us at 651.215.3500 or info@myspire.com. Thank you for being a SPIRE member!

Time Saver!

It saves so much time to see all of our accounts in one place instead of having to log out, log back in.

8-22-2011

6 years ago

Good app. Easy to use.

Simple, has everything you need. A few features at login don’t seem to work like the ‘remember my device’ but may be a conflict with the security settings on my phone. Works well with 3rd party password managers like LastPass as well.

snnjukannjhabv wmdoodknshs. w

6 years ago

Response from developer

Thank you for the five stars! Since your review, we've released some updates that have fixed your issue and we hope you're having a better experience. If not, please contact us at 651.215.3500 or info@myspire.com. Thanks for being a SPIRE member!