Poor Design and Lots of Bugs
Takes a century to load. Overall not well made.
I can’t redeem rewards
The apps design and interface is absolutely unusable. I can’t even select decaf as an option. The staff don’t even know how to use it. Absolutely terrible design. How do I even redeem my rewards?
No Login Option
If you get a new phone, or change your number, and have to reinstall the Blenz app, it doesn’t give you the option to login. When the registration verification email didn’t send, the link to resend the verification email was hidden in the manage gift cards page, which makes no sense. Plus free birthday drinks are limited to americanos, teas, lattes and hot chocolates, so if you want a birthday cappachillo then you are out of luck. The app is only worth it if you are a regular customer who drinks lattes, americanos, or tea lattes.
I don’t think anyone has really tested the app as it is not user friendly or staff friendly. Some of the apps problems from 4 year old reviews still haven’t been fixed. The Blenz app needs a complete rework and way more testing, as well as regular updates. I cant recommend it until these changes are made.
I don’t think anyone has really tested the app as it is not user friendly or staff friendly. Some of the apps problems from 4 year old reviews still haven’t been fixed. The Blenz app needs a complete rework and way more testing, as well as regular updates. I cant recommend it until these changes are made.
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Worst experience
Learn something from Starbucks, better to shut down the app
Glitches To Be Fixed
I can retrieve my account via “forgot password.” No email received.
