Qardio connection
Response from developer
Hello, Rosvinsky! Thank you for sharing your feedback. We're sorry to hear that you're experiencing issues connecting your Qardio blood pressure monitor. While the app may detect the device, connection problems can sometimes occur due to compatibility, Bluetooth settings, or device-specific factors. We'd love to help investigate this further. Please contact us at support@prodex.ua with details about your Qardio monitor model and your device, and our team will be happy to assist you. Thank you for helping us improve the app. Blood Pressure Monitor Log Support Team
Déception
Response from developer
Bonjour, nenuphare58! Merci d’avoir partagé votre avis. Nous sommes désolés que les changements apportés à notre modèle d’abonnement n’aient pas répondu à vos attentes. Nous nous efforçons de présenter clairement toutes les informations relatives aux abonnements avant tout achat, et les tarifs sont affichés par Apple avant leur confirmation. Nous apprécions vos commentaires et les prendrons en considération afin d’améliorer continuellement notre application et l’expérience utilisateur. Si vous avez des questions concernant votre abonnement ou si vous avez besoin d’aide, n’hésitez pas à nous contacter à l’adresse support@prodex.ua. Blood Pressure Monitor Log Support Team
I have yet to get it to work with my QardioArm device
Response from developer
Hello, Kent 82! Thank you for sharing your experience. We're sorry to hear that you're having trouble connecting your QardioArm device after switching to a new phone. While our app supports compatible devices, connection issues can occasionally occur depending on the device model, Bluetooth settings, or pairing status. We'd love to help you get everything working properly. Please contact us at support@prodex.ua with details about your phone model and QardioArm device, and our support team will be happy to assist you. Thank you for your patience and for helping us improve the app. Blood Pressure Monitor Log Support Team
Tolle Optik keine Verbindung
Response from developer
Hallo, Vectra1.8! Vielen Dank für Ihr Feedback. Es tut uns leid, dass Sie Probleme bei der Verbindung mit Ihrem Omron-Blutdruckmessgerät hatten. In vielen Fällen lassen sich Verbindungsprobleme beheben, indem Sie sicherstellen, dass Bluetooth aktiviert ist, alle erforderlichen Berechtigungen erteilt wurden und sowohl Ihr iPhone als auch das Blutdruckmessgerät ordnungsgemäß verbunden sind. Wir helfen Ihnen gerne dabei, das Problem zu lösen. Bitte kontaktieren Sie unser Support-Team unter support@prodex.ua und teilen Sie uns das Modell Ihres Blutdruckmessgeräts, Ihr iPhone-Modell sowie Ihre iOS-Version mit. Vielen Dank. Wir freuen uns darauf, Ihnen weiterzuhelfen. Blood Pressure Monitor Log Support Team
Alan mk
Response from developer
Hello, g of mk! Thank you for your feedback. We're sorry to hear that your experience was disappointing. Our App Store page indicates that the app includes In-App Purchases, and Apple displays the subscription price and purchase terms for review before any payment is confirmed. Users must explicitly approve the subscription before it is activated. We understand that subscription pricing may not meet everyone's expectations, and we appreciate you sharing your concerns. Your feedback helps us improve the user experience. If you have any questions about your subscription or need assistance, please contact us at support@prodex.ua. Blood Pressure Monitor Log Support Team
