Needs Work
I find it hilarious that a company of this size and revenue still has not set up auto pay in the app!!! At the VERY least they should have your information saved for payment so you don’t have to type it out every single month for every single payment(4 per month in my case). You also need to go to the profile and select the default account before you can even make a payment. Nobody would know that if they didn’t spend 30 minutes on the phone with a representative! The only reason for 2 stars is the set up is decent but the payment section needs work!
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Stone ages!
The payment process is a joke! ACH autopay is all the accept, maybe people don’t want your fingers in their bank account and would choose to handle their finances as they see fit not you.
Junk!!
Logging in is a nightmare!
Cannot send online contact form
Wrote message, attached a pdf, when submitted the “spinning circle” lasted 30+ minutes before I gave up. Tried again, same thing happened. (Even tried the Android app. It was even worse. Would not let me attach a document)
worst app ever
I have yet to use it. Says it needs updating, but the app won’t let me. I e deleted and reinstalled it twice. The member login won’t pull up. And don’t get me started on the non existent auto pay. It’s like they want to make it, as hard as possible, to make a payment or open the app. Totally worthless.
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Response from developer
We’re sorry to hear about your experience. We take your feedback seriously and will share it with our team.
So easy to use!!
Thanks for a great tool!
It won’t send the email to get signed in so I can’t do anything.
Great update!
Impressed with the new update and features the app offers! 📱🌟
Great update!
Love the new version of the app. It makes it so easy to access information about my plan when I need it. Also love that my member ID card is right there, because I don’t always have my wallet but I usually have my phone.
New App is Fresh!
Long time Blue Cross of Idaho mobile app user. This latest version is vastly improved. More features, better stability, AND my ID cards popped up quick. Well done.
Response from developer
Thank you for your rating! We value your feedback and hope you are enjoying the Blue Cross of Idaho member app.
JB
Easy access to my ID card and coverage when I needed it
Great update!
Very impressed with the new update and features the app offers! 📱🌟
Response from developer
Thank you for your feedback! We’re glad the app is helping you manage your health care with ease.
Nope
This is not a good app. I’m in an infinite loop just logging in. Get it together.
⭐️⭐️⭐️⭐️⭐️
I’m so impressed with this app! The layout is clean, intuitive, and easy to navigate. I love that I can find my claims, digital ID card, and benefits in just a few taps. Such a seamless experience with everything I need right at my fingertips!
Version 3.0
New version out today looks great and works great!
Horrible
Makes ya really think where your healthcare money is going
Cannot find care
No matter what I do, it can’t connect to the server to find any providers for me.
Useless
Completely unusable.
Difficult to log in
Very poor quality app. Difficult to log in and frequently have to change password. Needs an update.
Horrible at keeping the app running smoothly. So many glitches and errors.
Horrible at keeping the app running smoothly. So many glitches and errors. Won’t even show what my real deductible is at and if I have reached it.
