Blue Element TX Mobile Reviews: Is It Legit?

Name: Blue Element TX Mobile
Rating: 4.29268 (287 reviews)

Luminare Health Benefits, Inc

Is Blue Element TX Mobile Safe?

Blue Element TX Mobile appears safe based on user ratings. AppsHunter Safety Score for Blue Element TX Mobile is 85/100.

This assessment is based on 287 user ratings, with an App Store average of 4.3/5.

Safety Analysis

81.2% of ratings point to a safe experience

2.2% of ratings suggest some concerns

16.7% of ratings point to a risky experience

~ Based on 276 App Store ratings for Blue Element TX Mobile.

Is Blue Element TX Mobile Legit?

Blue Element TX Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Blue Element TX Mobile is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Doesn’t work

Using the app it always tells me invalid login credentials and requires a password reset to get in. The website works a bit better. The last handful of times I’ve tried to use the app I get a splash screen and it crashes can’t even try to log in. When you are logged in you can see deductible etc. but using it to find a provider is just a waste of time. Even if you get that screen and it works. The data is out of date. I found 5 providers I thought would be a good fit, only to learn none of them were in network anymore.

RRodney1422

a month ago

Response from developer

Thank you for reaching out. I am sorry to hear you are experiencing issues with the app, but I would love to look into these issues for you. Please reach out to me at MobileHB@hlthben.com with the username and email address associated with your account so I can research this further. Sincerely, Kylene N.

always prompts ERROR

It requires too many verifications and has marked error code ever since and will not load app at all now!

Nnkrivera

2 months ago

Response from developer

We’re happy to let you know that the app issue has been resolved. Please update your app to the latest version and try again. If you continue to experience any problems, please contact us at MobileHB@hlthben.com and we’ll be happy to assist. Sincerely, Kylene N.

Not user friendly

The app takes too many steps to log in and does not work properly with facial recognition.

KSKatie L S

2 months ago

Response from developer

Hi Katie, I'm sorry you're having an issue with the app. If you have facial recognition enabled on your device you should be able to use it after you log in the first time and set your PIN. Please reach out to me at MobileHB@hlthben.com with the username and email address associated with your account, along with a screenshot of any errors you are receiving, so I can look into this further. Sincerely, Kylene N.

Can’t find provider

Very basic looking app and limited functionality.

Mmamiandrea

3 months ago

Response from developer

Thank you for reaching out. I would welcome any additional feedback or suggestions regarding functionality we could add to further enhance the experience for our members. Please feel free to share any ideas or feedback with me at mobileHB@hlthben.com. We appreciate your input and are always looking for ways to improve the member experience. Sincerely, Kylene N.

Abandoned App

The devs have abandoned this app. I have some inside sources that informed me there seems to be no plans to update this app. They also refuse to add the option to add one medical card into your Apple Wallet.

ALA Bad Lobster

a year ago

Response from developer

I'm sorry you are experiencing issues with the app, but it has not been abandoned. I would love to look into the issues you are experiencing and get them resolved for you. Please send me the user ID and email address associated with your account to MobileHB@hlthben.com so I can research this further for you. Sincerely, Kylene N.

Can’t find any provider as it is giving me continuous error message when I click ‘Find Doctor’

Really bad

BDBad website design

a year ago

Response from developer

Are you still experiencing issues with the Provider Finder tool on our app? If so, I would love to help get this resolved for you. Please send me the user ID and email address associated with your account to MobileHB@hlthben.com so I can research this further for you. Sincerely, Kylene N.