WebTPA Mobile vs Blue Element TX Mobile

Want to look up the status of a medical claim? Or email your health insurance ID Card? How about checking your eligibility information or sending a question to your health insurance provider? WebTPA Mobile puts our most popular online features at your fingertips. Check a claim. View your virtual member ID card. Access your eligibility information or just ask a question. View eligibility information for subscriber and dependents Check claim status and history Locate your Explanation of Benefits View your deductibles and accumulators Locate plan documents such as your Summary Plan Description, Summary of Benefits and Coverage and helpful documents from your employer View and print your ID card Choose to go paperless Contact customer service and more! The app serves only members of employer-sponsored health plans that are administered by WebTPA. If you are unable to login to your WebTPA account or need more information, please email helpme@webtpa.com or dial the phone number on the back of your medical ID card. About WebTPA. WebTPA is a third-party administrator that processes claims and provides member support on behalf of your employer’s benefit plan. We provide a dedicated team to assist you with questions about your benefits, providers and claims. These team members can be reached through your dedicated customer service number on your ID card. We are based in Irving, TX, and we also have regional locations around the country, including San Antonio, TX, Oklahoma City, OK and Madison, WI. At WebTPA, we treat each other like family and it shows - we’ve recently been voted a Best Place to Work in the Dallas and San Antonio markets. We look forward to serving you.

With Blue Element Mobile TX, you can use your mobile phone or tablet to access the information you need the most while you’re on the go! • See your deductible and out-of-pocket maximum • Show your ID card to providers • View claims status • Access other important benefits information • Find a doctor • Contact Customer Service This app is intended for use by certain Blue Cross and Blue Shield of Texas members. Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association Blue Cross and Blue Shield of Texas has contracted with Luminare Health, Inc., an independent company, third-party administrator and host of the Blue Element portal, to provide benefit administration services for Blue Cross and Blue Shield of Texas.