Horrible user experience
This is the worst app I have ever used. There is no button to move forward from the registration page after entering your information. There are no help tools or ways to submit a support request. Inexplicably, while you can access A Healthier You thru your BCBS account thru a browser, you must create a separate account to use the app. I wasted hours on this. Horrible user experience.
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Aweful app
Would love for this thing to work but I can’t even get it to open. It automatically set up dual authentication, which is fine, but when I went to my email to get my code and came back, the app was grayed out and unresponsive. Closing the app and even restarting my phone did nothing and no longer even takes me to the sign in screen, just back to the same Home Screen that’s grayed out and unresponsive. Frustrating for sure!
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When will it be fixed?
The last update was 2 years ago? Are you planning on patching and updating this app? It could be really helpful if everything worked as advertised
Won’t let me create an account.
Put in all my info including plan and suffix numbers and won’t let me move forward it just does nothing, no next button nothing.
Crashes and Never launches
Company won’t respond. Points system isn’t worth it if you cannot access where they direct you to go. iOS version, will not launch or open. It crashes every, single, time. Hope they see this.
