BlueHill - Project Management

BlueHill 1.4 is the biggest update since launch. Everything your team runs on the web now works on iPhone and iPad. SUPPORT INBOX Customer email arrives as tickets. Views, search, filters and saved views; assign, merge, forward, tag and mark as spam; canned responses, internal notes, attachments and custom fields; SLAs, routing and CSAT surveys. AI drafts the first reply and summarizes long threads (Gold). CUSTOMERS AND PIPELINE A pipeline board for prospects with stages and owners, follow-ups, duplicate detection and merge, related customers, files, and health scores with stalled-work alerts (Gold). DEALS AND INVOICES Quotes, invoices, pay links and card on file from the customer record, with payouts through your connected Stripe account. BOARDS Saved views, filters and bulk actions on the boards list; a template gallery, apply a template to several customers at once, and quick-add tasks; automations you can edit from your phone; assignment queues and AI board summaries (Gold). WIKI AND HELP CENTER Page editing with version history, a published help center with analytics, and support settings for brands, senders, statuses, routing and SLAs. FORMS AND REPORTS Build forms, share links and review submissions; status, activity and time reports across every board (Gold). ALSO NEW • A welcome tour and a guided start: pick what you want to do first and land there • Two-pane layouts on iPad and iPhone Duo: list on one side, detail on the other • Fixes, faster lists and fewer taps throughout