Bloun Restores True Live Support
Hail to Bloun for restoring true live tech support unto us! Though their cunning AI doth serve right well, it sometimes leadeth one down winding rabbit holes of confusion. Yet nothing doth compare to the living voice and seasoned wisdom of a real technician — that irreplaceable experience no machine can ever fully grant. Five bright stars do I bestow with glad heart!
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Best HVAC app!
Hands down best app ever for all residential and commercial HVAC systems. Anytime I bump into an issue on the field that’s throwing me for a loop, or I am not sure about warranty, this is my go-to application for all my professional needs.
NO AI
App used to be really good could talk to fellow techs and get ideas and relate to others going through the same hardships as you now its just lifeless and AI everything no longer useful
Better explanation
I’m a graduating hvac technician, epa certified and I came across this app…. For the life of me it doesn’t clearly explain how to become a member for unlimited access to the features
Pay wall
When I downloaded it. It was free. Now they want money. Some supply houses will not use them so no need for them.
No go for me - too expensive
Ridiculously expensive $99/mo per tech. With 30 years of real world experience, this app brings very little value to me at that price point
Limited Lennox manuals
The database is missing the manuals for the entire lineup of the “Lennox 13GEP” model range.
Used to be good
Have to subscribe to make it even worth using. Would rather just google model numbers
Just let Techs pay you
I find it ridiculous that you don’t offer the option for a Technician to just pay to use your app’s services without getting their company involved, I mean did someone in ur company get dropped as a baby? that’s money that you’re not making right there.
Trying to get👎🏻
Keeps giving me a network error cannot sign in
Whack
Says free parts look up. Hahaha. What a joke. Can’t even see what parts are comparable.
Used to be Great
I can only look up 1 model number a month now, it’s ridiculous it used to be great. It sucked when it was only 3 look ups a month but now only 1, app is pretty much a waste of space. Honestly if there was a way a solo tech could buy a pass without having to get the company he works for involved that would be great. I would buy it if it wasn’t to over priced, Bluon is a great example of a good thing that was ruined over money.
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Wry good app a lot of information
All types of diagnostic, and electrical diagrams nice
Not What It Used To Be
I remember when this app first came out. I was able to look stuff up all day after proving I worked for a legit company which was just a 1 minute phone call with someone from Bluon. Got my little hat in the mail lol. After some time I tried using the app again and found that I am now being forced to pay through the company. Ditched this app pretty quick. I think the greed came into play once they started doing all this 24/7 live chat/tech support which I couldn’t care less for because I’m calling the manufacturer directly not Bluon lol. Maybe it’s time for Bluon to have some competition. This company has corporate greed written all over it.
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HVAC
These guys used to be good. Now they only let you search up one model number a month. Then they want you to subscribe. Money hungry business. I just go on google now. Thanks for nothing
Bait and Switch
Do not support these liars. These guys promised the world to us HVAC techs and told us all kinds of lies about how “free” these features would be for us. Instead of keeping the manuals free, they decided against using their brains to discover another revenue stream and just paywalled everything. Thanks for the hats I guess. Liars.
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HVAC
These guys used to be good. Now they only let you search up one model number a month. Then they want you to subscribe. Money hungry business. I just go on google now. Thanks a lot
Use to be helpful
It used to be a helpful app until it gave you only 3 model lookups and even Al assistance if needed. Now it's only 1 free a month of each. Now they don’t even offer any live tech support. It would’ve been great if they offered a technician plan I would have gladly purchased a plan. The app really isn’t worth having now.
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Bad Business Model
It used to be a good resource for me when trying to find manuals. Then that became obsolete and only way you could get it was through my company. They at least still had 3 model lookups and even AI assistance if needed. Now it's 1 free a month of each. I tried reaching out to them to see if they had a technician plan and would even have them verify that. Would even pay for it as long as it's not overpriced. No response. Sad companies become selfish and only care about profits and not helping the industry. Sorry but your business plan is backwards.
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Waste of time
This app was my favorite but now it’s a complete joke. They want you to pay or refer your company.
