Fully charge before using
I got too excited when I got delivery of Nirvana earbuds. One bud wasn’t working, I thought it was defective. I then realised that I hadn’t charged. So first time charge fully before setting up. The are the best earbuds at surprisingly reasonable price.
App issue
The earphones are not recognized in the app through Bluetooth. Even when I try to connect them manually, the device does not appear in the list of supported earphones. Strangely, the product is available for purchase in the app, but it seems the app itself does not support or recognize it.
Because of this, I cannot use the app features that are supposed to work with the earphones. This defeats the purpose of having an official app for the product.
If the earphones are being sold through the app, they should also be fully supported by it. The developers should update the app so that users can properly connect and manage their devices.
Until this issue is fixed, the user experience is very frustrating.
Response from developer
Hi Raghvi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given reference number#64172786.
Boat supreme
Response from developer
Hi, thank you for taking the time to leave us a positive review.
Do something
Response from developer
Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given ref. number #63220905. We will help you at the earliest.
I can’t connect my nirvana pro iris to the app with the Bluetooth
iPhone 14plus
Boat Hearable app not working with iPhone
Every time, I am only asked to wait for 24 or 48 hours, which has been repeatedly promised without any resolution. This is extremely frustrating and unacceptable.
These headphones are suitable only for users who want to use them without any smart features, because the app support is completely unreliable. I truly regret this purchase.
Response from developer
Hi Shailesh, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given reference number #62418065. We will help you at the earliest.
Account creation is mandatory
Response from developer
Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given ref. number #62309459. We will help you at the earliest.
Need support for the headphones that I have
EarPods 170
Can’t connect to Rockerz 551 ANC?!
Airdopes 141
Not working properly
'Version History' shows many updates in the past including one that was pushed right before I wrote this review, which didn't fix the issue. The gaslighting happens when I see the support for Nirvana lon right inside the app's
"Supported Devices" tab. boAt be trolling!
Hardware-wise, it's exceptional for all its features offered but the Software support is laughable, except here,
Response from developer
Hi Jaseerap, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given ref. number #42755853. We will help you as soon as possible.
Rockers 450 headphone model not pairing on the app it is not opening on app
Response from developer
Hi Vansh! The Rockerz 450 is not yet included in the application. Please stay tuned to our upcoming updates.
Connectivity issue Nirvana ion
The
'Version History' shows many updates in the past including one that was pushed right before I wrote this review, which didn't fix the issue. The gaslighting happens when I see the support for Nirvana lon right inside the app's "Supported Devices" tab. boAt be trolling! Hardware-wise, it's exceptional for all its features offered but the Software support is laughable, except here, it drives me mad! Nirvana lon was a best-seller in the recent Freedom Sale on various platforms, at least realise that and do something. PLEASE!!
Response from developer
Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given ref. number #52996826. We will help you at the earliest.
Complaint Regarding Connectivity Issues with Boat Nirvana Ion and Boat Hearables App
I have followed all the troubleshooting steps outlined in the user manual and online resources, including resetting both devices, reinstalling the app, and ensuring that both devices are fully charged and within range. However, the problem persists, and I am unable to fully utilize the features and functionalities that attracted me to the Boat Nirvana Ion in the first place
Response from developer
Hi boAthead, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given ref. number #45502601. We will help you as soon as possible.
Good product
Response from developer
Hi Amit! We thank you for your feedback. Please feel free to reach out to us for any further assistance.- Sid
Pls put an option for disabling touch buttons
I believe I’m not the only person on the same case, and would love if you could a feature where we can temporarily disable the earphone touch buttons at night or whenever we wants
Response from developer
Hi Jishnu, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given reference number #52047486. We will help you at the earliest.
App Can't connect with my Nirvana Ion earbuds with this software.
Connectivity: The Bluetooth connection with my iPhone is solid. The headphones pair quickly and stay connected without dropouts during use, which is a significant plus. App Experience: Despite the headphones working well on their own, the Boat Hearable app fails to show them as connected devices. I expected the app to enhance my experience with features like equalizer settings, firmware updates, and battery status, but it simply doesn't recognize the headphones at all. l've tried reinstalling the app and checking for updates, but the problem persists.
Resolve my issue and give a proper alternative.
Response from developer
Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given reference number#51926072. We will help you at the earliest.
Nirvana Ion app not connecting
Response from developer
Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given reference number #51770821.
