boAt Hearables User Reviews

boAt Hearables
boAt Hearables
Imagine Marketing Limited

Top reviews

Fully charge before using

Hi

I got too excited when I got delivery of Nirvana earbuds. One bud wasn’t working, I thought it was defective. I then realised that I hadn’t charged. So first time charge fully before setting up. The are the best earbuds at surprisingly reasonable price.

App issue

I recently purchased the boAt Airdopes Loop open-ear earphones through the boAt app. However, I am facing a major issue with the app support.

The earphones are not recognized in the app through Bluetooth. Even when I try to connect them manually, the device does not appear in the list of supported earphones. Strangely, the product is available for purchase in the app, but it seems the app itself does not support or recognize it.

Because of this, I cannot use the app features that are supposed to work with the earphones. This defeats the purpose of having an official app for the product.

If the earphones are being sold through the app, they should also be fully supported by it. The developers should update the app so that users can properly connect and manage their devices.

Until this issue is fixed, the user experience is very frustrating.
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Response from developer

Hi Raghvi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given reference number#64172786.

Boat supreme

Nice app + product

Response from developer

Hi, thank you for taking the time to leave us a positive review.

Do something

I recently bought the rockerz 650 pro. The headphones are solid good but the software experience of this app is so bad. Why do I have to pair in the everytime to change the setting of the headphones. The headphones have zero physical button and instead it has touch controls which is a hassle while working out or using in the bed. I like to change the EQ accordingly to the content I’m watching or listening music but I have to re pair the headphones in the app everytime I open the app. This is so bad. Do something
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Response from developer

Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given ref. number #63220905. We will help you at the earliest.

I can’t connect my nirvana pro iris to the app with the Bluetooth

For some reason I’m trying to connect my airdopes but it keeps on saying “device not found try adding manually”, so I go to the airdopes section and I can’t find my airdopes on it. But I do like the app especially the store with speakers and headphones

iPhone 14plus

Don't connect this app with neckband rockerz 210 anc

Boat Hearable app not working with iPhone

Really very disappointed with my decision to purchase these headphones for my iPhone. The application is not working at all on iOS. I have sent multiple emails and called customer support several times, but no one is taking responsibility.

Every time, I am only asked to wait for 24 or 48 hours, which has been repeatedly promised without any resolution. This is extremely frustrating and unacceptable.

These headphones are suitable only for users who want to use them without any smart features, because the app support is completely unreliable. I truly regret this purchase.
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Response from developer

Hi Shailesh, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given reference number #62418065. We will help you at the earliest.

Account creation is mandatory

Creating account is mandatory with phone number and email as required fields. Can it be optional to be able to access some features like disabling beast mode?

Response from developer

Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given ref. number #62309459. We will help you at the earliest.

Need support for the headphones that I have

I’ve tried connecting my device for programming with this app but to no avail. Should not have bought the headphones. Rockerz 551ANC.

EarPods 170

There’s no option for EarPods 170.

Can’t connect to Rockerz 551 ANC?!

Wth

Airdopes 141

This app does not connect with Airdopes 141.

Not working properly

1 bought the Boat Nirvana Lon TWS. However, I have been unable to connect it with the Boat Hearables app. I am disappointed because the app is not even recognizing my device. It's frustrating and inconvenient. it seems every single Nirvana lon user is unable to connect to the app on iOS. The
'Version History' shows many updates in the past including one that was pushed right before I wrote this review, which didn't fix the issue. The gaslighting happens when I see the support for Nirvana lon right inside the app's
"Supported Devices" tab. boAt be trolling!
Hardware-wise, it's exceptional for all its features offered but the Software support is laughable, except here,
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Response from developer

Hi Jaseerap, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given ref. number #42755853. We will help you as soon as possible.

Rockers 450 headphone model not pairing on the app it is not opening on app

Goodbye evening sir I am able to face a problem in iOS in this app like when I turn on the headphones and refresh the app page it does not show the pairing in this app to pair rockers 450 with the app so I request that plz read me review as soon as possible and fix my problem thank you sir

Response from developer

Hi Vansh! The Rockerz 450 is not yet included in the application. Please stay tuned to our upcoming updates.

Connectivity issue Nirvana ion

As signified by the long thread of 1-star reviews of the past few months, it seems every single Nirvana Ion user is unable to connect to the app on iOS.
The
'Version History' shows many updates in the past including one that was pushed right before I wrote this review, which didn't fix the issue. The gaslighting happens when I see the support for Nirvana lon right inside the app's "Supported Devices" tab. boAt be trolling! Hardware-wise, it's exceptional for all its features offered but the Software support is laughable, except here, it drives me mad! Nirvana lon was a best-seller in the recent Freedom Sale on various platforms, at least realise that and do something. PLEASE!!
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Response from developer

Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given ref. number #52996826. We will help you at the earliest.

Complaint Regarding Connectivity Issues with Boat Nirvana Ion and Boat Hearables App

I am writing to express my frustration with the connectivity issues I have been experiencing with my Boat Nirvana Ion and Boat Hearables app. Despite multiple attempts, I have been unable to establish a stable connection between the two devices, rendering the features of the Boat Nirvana Ion inaccessible through the app.

I have followed all the troubleshooting steps outlined in the user manual and online resources, including resetting both devices, reinstalling the app, and ensuring that both devices are fully charged and within range. However, the problem persists, and I am unable to fully utilize the features and functionalities that attracted me to the Boat Nirvana Ion in the first place
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Response from developer

Hi boAthead, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given ref. number #45502601. We will help you as soon as possible.

Good product

I found your 280 anc a good product but there is room to improve the spongy silicon tips please learn from 1+ they create good fit silicon tips with oval shape i had to replace default with those now it’s superb!

Response from developer

Hi Amit! We thank you for your feedback. Please feel free to reach out to us for any further assistance.- Sid

Pls put an option for disabling touch buttons

I usually listens to songs at night while sleeping, and the accidental touches on the earphones often irritates my peaceful sleep while listening to music.

I believe I’m not the only person on the same case, and would love if you could a feature where we can temporarily disable the earphone touch buttons at night or whenever we wants
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Response from developer

Hi Jishnu, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given reference number #52047486. We will help you at the earliest.

App Can't connect with my Nirvana Ion earbuds with this software.

I recently purchased a pair of Nirvana Ion Bluetooth earbud that connect seamlessly to my iPhone. However, l've encountered an issue with the Boat Hearable app not recognizing the headphones, which has been frustrating.

Connectivity: The Bluetooth connection with my iPhone is solid. The headphones pair quickly and stay connected without dropouts during use, which is a significant plus. App Experience: Despite the headphones working well on their own, the Boat Hearable app fails to show them as connected devices. I expected the app to enhance my experience with features like equalizer settings, firmware updates, and battery status, but it simply doesn't recognize the headphones at all. l've tried reinstalling the app and checking for updates, but the problem persists.
Resolve my issue and give a proper alternative.
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Response from developer

Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given reference number#51926072. We will help you at the earliest.

Nirvana Ion app not connecting

I purchased Boat Nirvana Ion TruBuds recently. Am able to connect with the Bluetooth on my iphone, but it won’t show up as connected in the Boat Wearables app. So am unable to make any customisations to the sound. Sound quality and everything else, is really excellent. No issues at all. But please fix the in-app device detection for iOS as soon as possible.
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Response from developer

Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given reference number #51770821.