Worst customer care service
Worst shopping app
I discovered the wrong product immediately when I opened the package on the day of delivery. The app only mentions replacement, but there was no replacement option available under my order. I had to search for a solution and contact customer support through email.
When I finally contacted boAt, they rejected my request saying that the issue should have been reported within 48 hours.
How am I supposed to request a replacement within 48 hours when the replacement option itself was not available in the app?
This is not a change-of-mind return. I ordered one product and received a completely different, much cheaper product. The app and customer support should provide a proper mechanism to resolve such cases.
Very disappointing experience, especially for a purchase of ₹20,000. I would strongly recommend that boAt improve its replacement process and actually help customers when the wrong product is delivered.
Worst
Response from developer
Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at info@imaginemarketingindia.com with your contact details and the given ref. number #69848074. We will help you at the earliest.
Don’t use this app
Response from developer
Hello Garima, we regret the inconvenience caused. Kindly share your registered contact number, registered email address and screenshot of the payment with us via mail info@imaginemarketingindia.com so that we can assist you further.
Useless app support and service
Response from developer
Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at info@imaginemarketingindia.com with your contact details and the given ref. number #69101111. We will help you at the earliest.
Unable to place an order
Response from developer
Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given ref. number #67375549. We will help you at the earliest.
Bug found
Response from developer
Hi Ritik, we are extremely sorry for the inconvenience. To help you with this, kindly write to us at info@imaginemarketingindia.com with your contact details and the given reference number #65432295. We will help you at the earliest.
Don’t buy any
Response from developer
Hi Omkar, we are extremely sorry for the inconvenience. To help you with this, kindly write to us at info@imaginemarketingindia.com with your details and the given reference number #65299084. We will help you at the earliest.
Very disappointing service
I genuinely suggest buying this brand’s products from other trusted online platforms instead of ordering from their original website/app. The service quality needs serious improvement.
Response from developer
Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at info@imaginemarketingindia.com with your contact details, and we will help you at the earliest.
Reimbursing
They said it will be refunded within 7 days but still not receive
Fake app fake promises fake products everything is fake please do not order or cancel anything from this app
Very worst app ever seen
Nirvana New Launch
Response from developer
😍
voucher money deduct and order not confirmed
Response from developer
Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at info@imaginemarketingindia.com with your contact details and the given ref. number #62932176. We will help you at the earliest.
Poor service
Only the UPI amount has been refunded, while the Gift Card amount of ₹1300 remains pending even after 8 days. This reflects poor service and improper handling of my complaint.
I strongly demand an immediate refund / re-credit of the gift card amount of ₹1300. Any further delay is unacceptable.
If this issue is not resolved immediately, I will proceed with formal escalation to higher authorities and consumer grievance platforms without any further notice.
This is my final request before escalation.
Response from developer
Hi Shubham, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at info@imaginemarketingindia.com with your contact details and the given ref. number #62402651. We will help you at the earliest.
Fake app hain ye
late delivery of products
Nice product
Worst app
Response from developer
Hi Akshay, we regret the inconvenience caused. Please be informed that the application is currently undergoing maintenance at the moment. Please stay tuned.
Best product
Response from developer
😍
Scam and Fraud
I wonder how can a reputed brand like Boat do such blunders
Response from developer
Hi Mansi, we are sorry to hear about that. Please share the details of your concern at info@imaginemarketingindia.com in order to assist you better.
Wrong product delivered(scammers)
Response from developer
Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at info@imaginemarketingindia.com with your contact details and the given ref. number #57839495. We will help you at the earliest.
