boAt Shopping Reviews: Is It Legit?

Customer Experience

Positive experience15.6% of reviews
Neutral0.0% of reviews
Negative experience84.4% of reviews

~ Based on 32 written reviews from the US App Store.

Is boAt Shopping Safe?

Not enough ratings yet to assess boAt Shopping.

Is boAt Shopping Legit?

boAt Shopping appears to be a legitimate app. AppsHunter Legitimacy Score for boAt Shopping is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worst customer care service

I buy new boat earphones but I receive damaged product I call customer care but they told me our team solve your issue but after 7days of receiving product they don’t any help me and in boat app in order section don’t show replacement option 😡😡😡

Worst shopping app

Extremely disappointing experience with the boAt shopping app. I ordered a 7.1 channel sound system for around ₹20,000, but I received a completely different 2.1 channel model worth around ₹7,000.

I discovered the wrong product immediately when I opened the package on the day of delivery. The app only mentions replacement, but there was no replacement option available under my order. I had to search for a solution and contact customer support through email.

When I finally contacted boAt, they rejected my request saying that the issue should have been reported within 48 hours.

How am I supposed to request a replacement within 48 hours when the replacement option itself was not available in the app?

This is not a change-of-mind return. I ordered one product and received a completely different, much cheaper product. The app and customer support should provide a proper mechanism to resolve such cases.

Very disappointing experience, especially for a purchase of ₹20,000. I would strongly recommend that boAt improve its replacement process and actually help customers when the wrong product is delivered.
Show more

Worst

The worst in product service i bought a earphones from them and they give a different product inside the box and now since 20 days they are not giving any solution very cheap company dont buy anything from them

Response from developer

Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at info@imaginemarketingindia.com with your contact details and the given ref. number #69848074. We will help you at the earliest.

Don’t use this app

It’s totally looking fake I will prepaid for my order but they don’t get my money or order anything and don’t respond properly

Response from developer

Hello Garima, we regret the inconvenience caused. Kindly share your registered contact number, registered email address and screenshot of the payment with us via mail info@imaginemarketingindia.com so that we can assist you further.

Useless app support and service

The app is not working properly and a daily update is not working it’s a useless app and the system

Response from developer

Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at info@imaginemarketingindia.com with your contact details and the given ref. number #69101111. We will help you at the earliest.

Unable to place an order

The app is constantly glitching and I am unable to check out which means I can’t place the order at all. Please fix this issue as soon as possible.

Response from developer

Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given ref. number #67375549. We will help you at the earliest.

Bug found

When i click on home page warranty option i am not able to go back when i go back it pops up again and again i have to close the app and reopen

Response from developer

Hi Ritik, we are extremely sorry for the inconvenience. To help you with this, kindly write to us at info@imaginemarketingindia.com with your contact details and the given reference number #65432295. We will help you at the earliest.

Don’t buy any

22 April my order pleased on i will pay mony online and hi said 26 April order in my hand and i see 26 to per day his change her date my order don’t buy this fruad application fullay fraud

Response from developer

Hi Omkar, we are extremely sorry for the inconvenience. To help you with this, kindly write to us at info@imaginemarketingindia.com with your details and the given reference number #65299084. We will help you at the earliest.

Very disappointing service

I had a very poor experience ordering directly from the official website through this app. There was a lack of proper updates, and customer support was not helpful when I tried to resolve my issue. The process was frustrating and time-consuming.
I genuinely suggest buying this brand’s products from other trusted online platforms instead of ordering from their original website/app. The service quality needs serious improvement.
Show more

Response from developer

Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at info@imaginemarketingindia.com with your contact details, and we will help you at the earliest.

Reimbursing

I cancelled the order on 5th jan and called the customer care to know about refund and today its 24th jan still did not receive the payment
They said it will be refunded within 7 days but still not receive
Fake app fake promises fake products everything is fake please do not order or cancel anything from this app
Very worst app ever seen
Show more

Nirvana New Launch

Value for money.

Response from developer

😍

voucher money deduct and order not confirmed

I spent 1899 to buy voucher for purchasing boat ultima ember watch worth 2199 and i used my voucher and the balanced amount deduct from my UPI account and when i complete my order they show error and order is not confirmed by boat team so i decided to mail and raise my complaint. they are not responding and return my balance amount but my voucher amount is not returning i was mailing again and again to company but they are still refusing my voucher money so they are fraud tottally fraud with me
Show more

Response from developer

Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at info@imaginemarketingindia.com with your contact details and the given ref. number #62932176. We will help you at the earliest.

Poor service

Despite raising a complaint with boAt Lifestyle for a failed order where payment was deducted in two phases (UPI + Gift Card), my issue is still not fully resolved.

Only the UPI amount has been refunded, while the Gift Card amount of ₹1300 remains pending even after 8 days. This reflects poor service and improper handling of my complaint.

I strongly demand an immediate refund / re-credit of the gift card amount of ₹1300. Any further delay is unacceptable.

If this issue is not resolved immediately, I will proceed with formal escalation to higher authorities and consumer grievance platforms without any further notice.

This is my final request before escalation.
Show more

Response from developer

Hi Shubham, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at info@imaginemarketingindia.com with your contact details and the given ref. number #62402651. We will help you at the earliest.

Fake app hain ye

Fake app hain ye please dont buy it from here, websites se jaake buy karo please

late delivery of products

it takes 7-8 days

Nice product

5 star

Worst app

Worst app even i order something but on my order on app shown 0 order. What a boat company do that every customer happen this problem

Response from developer

Hi Akshay, we regret the inconvenience caused. Please be informed that the application is currently undergoing maintenance at the moment. Please stay tuned.

Best product

Best Company

Response from developer

😍

Scam and Fraud

I ordered Bluetooth speaker but the box turned out to be empty with nothing other than empty packing.
I wonder how can a reputed brand like Boat do such blunders

Response from developer

Hi Mansi, we are sorry to hear about that. Please share the details of your concern at info@imaginemarketingindia.com in order to assist you better.

Wrong product delivered(scammers)

Guys don’t buy any products from this app or boat websites they will delivered a wrong product and we can’t do exchange using this app or website . They also have worst customer services called BAT . We can’t speak to them because BAT. We can mail but they won’t response properly. I have ordered 2500rs worth enigma watch but what i received is 1700 rs wave astra watch main thing is they proving wave astra watch as enigma watch. Finaly i won’t get exchange. So for safer side pls don’t buy boat products.
Show more

Response from developer

Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at info@imaginemarketingindia.com with your contact details and the given ref. number #57839495. We will help you at the earliest.