Boatsetter Owner App User Reviews
Customer Experience
~ Based on 100 written reviews from the US App Store.
What users say
Summarized from real user reviews of Boatsetter Owner App. Based on 2.5K reviews and a 4.8/5 average, it highlights the 6 positives and 6 negatives reviewers mention most about this Travel app.
Positive things
- 🚀Easy to use
- 🚀Great booking engine
- 🚀Helpful support team
- 🔒Provides insurance coverage
- 👍Allows owners to make money from boats
- 👍Streamlines boat rental management
Negative things
- 🐛Frequent app crashes and freezes
- 🐛Unreliable notifications and messaging
- 🐛Inconsistent check-in/check-out process
- 🔋High service and insurance fees for owners
- 👎Poor customer service and support
- 👎Inflexible policies and lack of owner control
Is Boatsetter Owner App Safe?
Boatsetter Owner App appears safe based on user ratings. AppsHunter Safety Score for Boatsetter Owner App is 96/100.
This assessment is based on 2,481 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 2,481 App Store ratings for Boatsetter Owner App.
Is Boatsetter Owner App Legit?
Boatsetter Owner App appears to be a legitimate app. AppsHunter Legitimacy Score for Boatsetter Owner App is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Nothing nice to say
I have been in this business for about 15 years now. There are a plethora of Booking platforms that I work with, and there are pros and cons to each of them. Boatsetter to me remains superior to all the rest.. The ease of use of the platform on both the renter side and the owner side is very streamlined. Customer Service when needed answers at relatively reasonable hours and it’s pretty easy to get someone on the phone. If there are ever claims or damages, both that are is very quick to respond and distribute payments accordingly. Owner payouts and crew payouts are within a couple business days after the Charter which I love. The most importantly, this platform probably gets me the most bookings out of any of the other platforms.. I am team Boatsetter all the way.
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Maybe it works for people renting the boats, but for the captains, absolute miserable waste of time.
I love BoatSetter but I don’t get any business from it
Great app easy to book
The app won’t load my messages or won’t load at all. I get a text or email about a request but can’t deny/approve bc the app won’t load.
Glad to be a part of the Boatsetters community.
Great app!
I love the idea of using you luxury liabilities you have to generate income, turning them into an asset is fantastic. Unfortunately the app is poorly designed, won’t allow me to enter the details for my boat and therefore can’t actually be used without other intervention.
Best App rentals 😍
For example: list your boat for $100/hr for 8 hours. App charges renter almost $1,100 and owner receives less than $600. listing fee, insurance charged to both parties. A bit silly.
BoatSetter is an excellent and easy site to use to rent a boat. High quality folks at BoatSetter.
What a joke of an app… all they do is spam. I own an 80 foot yacht and this app is trash
They won’t pay for the charter I did for them. About 2 months ago. Keep saying they a w-9 I’ve sent it to them 3 times
I’m so happy about the way this company handle and protect the owners. I wish you could expand to the short term rental field. I’m sure you’ll get a bunch of hosts that are so tired in the negligent and partial way platform as AIRB.B handle things. I wish I could give you 10 stars and I wish I could have my short term rental listings with you one day! So grateful with this company for the opportunity to rent my boat through this app.
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Constant issues with the app freezing anytime I navigate away from the app, even for 5 seconds. Also depending on what I click on within the app I’m asked to sign in. Multiple times. The app is not user friendly. Sometimes I can edit booking inquiries sometimes I can’t. No consistency. Renters have similar complaints on their end. Thinking of moving my boat to a diff platform due to these issues.
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New to this PTP boating world. So far Boatsetter has made it pretty easy. There are some things they can improve on and make it easier for boat owners to navigate. I averaged 4 boat rentals last year and I’m at 4 boat rentals this year. It’s now June 2025.
How do this app make more than I do renting MY boat out. This is the biggest joke I’ve came across.
Really love the ease it is to communicate with guest and also the Boatsetter team. always there to help when needed with their quick response time for me. Especially Riley... really like working with Riley!
Always having issues with the app. Constantly freezing, nothing works.
